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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.6
3,512 Reviews

3,512 Reviews of Maple Hill Auto Group - Service Center

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September 20, 2018

2018 Subaru window, radio and navigation failure Was easy to make an appointment and when brought car in quickly fixed the window problem which involved the safety lock and ordered a new radio which More

by happy customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
September 19, 2018

wonderful I own a 2016 Subaru Outback that I bought last year as a demo car. I have had a couple of issues with it and had service at Maple Hill several times. More

by Tammy 1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Andrea
September 19, 2018

Oil change Good people good service Maple Hill auto group have been coming here for over fifteen years the free car wash is always nice as well More

by Kzoo707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
September 19, 2018

expert service Steve and the crew always do a great job of getting us in and out quickly and with everything in order. Thanks as always. We also appreciate the sna More

by reskefam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty, Steve Nutt
September 18, 2018

Engine work I found myself again in the shop for a huge oil leak. Diagnosed with a cracked head, the Service department quickly gave me an estimate and a time fra More

by Krholmes315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
September 14, 2018

Called to request brake fluid replace. I was given an appointment as soon as I could make it. When I arrived I was serviced immediately. The service was completed at the time I was given. More

by mwoods
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Huffman
September 14, 2018

Satisfied customer Came to the service center for new tires and encountered a few roadblocks. Many thanks to Tyler West for finding a workable solution arranging for fre More

by Foresterchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler West
September 13, 2018

10,000 Mile Maintenance Service staff were friendly and greeted me immediately when entering the area. While I intended to wait, staff made sure to offer a ride or shuttle wh More

by kdrxrunner
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler West
September 12, 2018

Windshield replacement. Service Department is very helpful. Review mirror broke off in a very unusual way. Maple Hill worked with Subaru to get it fixed at no cost to me. Als More

by Aaronsdoty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Crummel
September 11, 2018

Great Customer Experience Great service from the moment I got out of my car. Tyler was at my car asking how I am doing and taking interest in me. Looked over the car and verifi More

by astephan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler West
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