Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,512 Reviews of Maple Hill Auto Group - Service Center
2018 Subaru window, radio and navigation failure Was easy to make an appointment and when brought car in quickly fixed the window problem which involved the safety lock and ordered a new radio which Was easy to make an appointment and when brought car in quickly fixed the window problem which involved the safety lock and ordered a new radio which should fix the radio and navigation failure. The staff was friendly, efficient and explained everything. More
wonderful I own a 2016 Subaru Outback that I bought last year as a demo car. I have had a couple of issues with it and had service at Maple Hill several times. I own a 2016 Subaru Outback that I bought last year as a demo car. I have had a couple of issues with it and had service at Maple Hill several times. Some experiences haven't went so well, but this last time when I needed the shift module replaced I had a very positive experience. First speaking with Heather about what might be wrong and scheduling an appointment. The repairs were performed in a very timely manner and when I picked up the car Andrea was very nice and helpful in explaining exactly what the issue was and how it was fixed. More
Oil change Good people good service Maple Hill auto group have been coming here for over fifteen years the free car wash is always nice as well Good people good service Maple Hill auto group have been coming here for over fifteen years the free car wash is always nice as well More
expert service Steve and the crew always do a great job of getting us in and out quickly and with everything in order. Thanks as always. We also appreciate the sna Steve and the crew always do a great job of getting us in and out quickly and with everything in order. Thanks as always. We also appreciate the snacks in the waiting room! More
Engine work I found myself again in the shop for a huge oil leak. Diagnosed with a cracked head, the Service department quickly gave me an estimate and a time fra I found myself again in the shop for a huge oil leak. Diagnosed with a cracked head, the Service department quickly gave me an estimate and a time frame for the repairs. The repair work was done for less then the estimated cost and it was done sooner then I expected. I highly recommend this establishment for your auto repairs, I have not been dissatisfied with any of my visits. More
Called to request brake fluid replace. I was given an appointment as soon as I could make it. When I arrived I was serviced immediately. The service was completed at the time I was given. I was given an appointment as soon as I could make it. When I arrived I was serviced immediately. The service was completed at the time I was given. Everyone was very polite and helpful. More
Satisfied customer Came to the service center for new tires and encountered a few roadblocks. Many thanks to Tyler West for finding a workable solution arranging for fre Came to the service center for new tires and encountered a few roadblocks. Many thanks to Tyler West for finding a workable solution arranging for free rental and delivery of finished vehicle. As always very accomodating service!, R Quinn More
10,000 Mile Maintenance Service staff were friendly and greeted me immediately when entering the area. While I intended to wait, staff made sure to offer a ride or shuttle wh Service staff were friendly and greeted me immediately when entering the area. While I intended to wait, staff made sure to offer a ride or shuttle wherever I needed to go. Service was quicker than expected. Waiting area was clean and inviting. More
Windshield replacement. Service Department is very helpful. Review mirror broke off in a very unusual way. Maple Hill worked with Subaru to get it fixed at no cost to me. Als Service Department is very helpful. Review mirror broke off in a very unusual way. Maple Hill worked with Subaru to get it fixed at no cost to me. Also great sales staff. Worked with Mike Zinger. Got a great deal with no hassle. More
Great Customer Experience Great service from the moment I got out of my car. Tyler was at my car asking how I am doing and taking interest in me. Looked over the car and verifi Great service from the moment I got out of my car. Tyler was at my car asking how I am doing and taking interest in me. Looked over the car and verified why I was there and gave me an approximate time for the service. Made sure I had what I needed while I waited for the service to be preformed. Highly recommend Maple Hill service. More