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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.6
3,512 Reviews

3,512 Reviews of Maple Hill Auto Group - Service Center

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October 04, 2018

Appropriate response to issues and concerns for service. Maple Hill Auto Group delivers Excellent service with personal and courteous attention and clear communications. Solid five stars in all respects, ser More

by VOLVOPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Crummel, Tyler West
October 04, 2018

CUSTOMER SERVICE ALL THE WAY Best service department in town. No matter who they are, they are all looking to help. Maple Hill takes care of their customers, which is the foundat More

by Lim1tless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Heather Crummel, Tyler West
October 03, 2018

Easy Service Appointment My appointment started on-time. All personnel were customer-service oriented: friendly, courteous, knowledgeable, and professional. They even made t More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Crummel, Tyler West
October 03, 2018

Brake job Tyler West was very helpful. He even made a trip to the shop where I recently purchased new wheels to retrieve the hug nut key. More

by AJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler West
October 03, 2018

Loyal Maple Hill Customers I went in for an oil change, without an appointment. Cassandra was able to do the visual walk around and get me in for the oil change. We have a Hyund More

by Beachfan74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

Exceptional experience! Always friendly. Easy in and out. Happy we bought our car here. Thanks Maple Hill Auto. You did GREAT as always and nice coming in to a place with exc More

by pbstonie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt
October 03, 2018

Good communication. Solved my problem! Tyler was super helpful and friendly. The dealership contacted me quickly about what they found. They solved my problem and had my car ready for pick More

by Rickzoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler West
October 02, 2018

Service today of my new Sonata. They only place I have done business for y ears. I like the sales people and the good service I always receive. I recommend to friends and fa More

by cliff123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty in service, Steve Nutt
October 01, 2018

oil change Great experience. Lease a 2017 Subaru Forester. Love the car and happy with the service. Second Forester that I have had. Thank you for making thi More

by forester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
September 29, 2018

experience we had a very good experience They always tell us when extra work is needed such as filters, tire rotation etc. They also have the product on hand s More

by hundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
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