
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Service Visit I bought my car a different dealer out of town. However, I have never had the feeling that the level of service I receive is any different than if I I bought my car a different dealer out of town. However, I have never had the feeling that the level of service I receive is any different than if I had purchased my car directly from Maple Hill. Steve is knowledgeable and explains my options, when they arise, in an easy to follow manner enabling me to make the right decision for my needs at any given time. Not too long ago I had to leave my car for a recall and Steve along with the rest of the Maple Hill team ensured I had a rental that would work for my family. I appreciate the candor and detailed way they assist me with the maintenance needs of my Sonata. More
Engine Replacement Maple hill made my experience very smooth, and worked with me on my engine replacement. I will only get my Audi serviced at Maple Hill. They are the o Maple hill made my experience very smooth, and worked with me on my engine replacement. I will only get my Audi serviced at Maple Hill. They are the only professionals in the area and Always take good care of my vehicle. More
New Car Delivery I had serviced my previous car at MH, was now purchasing a new vehicle. All Maple Hill employees were extremely courteous and helpful - a seamless an I had serviced my previous car at MH, was now purchasing a new vehicle. All Maple Hill employees were extremely courteous and helpful - a seamless and enjoyable car buying process! More
Was Treated Well Jon was positive with helping me find a certified pre owned vehicle. He reccomend me a Volkswagon. The car was well prepped and very clean. I had no Jon was positive with helping me find a certified pre owned vehicle. He reccomend me a Volkswagon. The car was well prepped and very clean. I had no problem finding helpul information that came in the manual. More
First service Online scheduling works well. Mike was courteous and professional and the first service was completed in a timely fashion. Thanks for a very smooth ex Online scheduling works well. Mike was courteous and professional and the first service was completed in a timely fashion. Thanks for a very smooth experience. More
Why Kzoo Subaru = Love of Customers All of the folks at MapleHill Auto Group are the reason Kzoo Subaru = Love of Customers, but my latest trip proves three of the staff, Cassandra, Rand All of the folks at MapleHill Auto Group are the reason Kzoo Subaru = Love of Customers, but my latest trip proves three of the staff, Cassandra, Randi, and Misty, are especially customer-centered, professional, and personable. Sure I just dropped in for an oil change and explained I had plenty of time, but I got to enjoy some quality me time because the location allowed me to walk, on a lovely day, to my bank and to eat a quick, late lunch before relaxing in the lounge with a cup of Vermont Maple coffee. The service folks explained how well my car was working and prepped it for a trip to NC where I'm enjoying a holiday. Thanks everyone. I'm feeling the love . . . 700 miles away! More
Service My Legacy which has 30,000 miles had air leaking in the windows. I had the work done before warranty was up. The first time I was in, not enough tim My Legacy which has 30,000 miles had air leaking in the windows. I had the work done before warranty was up. The first time I was in, not enough time had been set aside to do the job. Cassandra was very nice and we set up another appointment. I took the car in again and was given a loaner while the work was done. Tyler did a great job keeping me informed how the work was proceeding. Thank you!! I appreciate both of them as I went through this process. More
Great Service! The Service was great. Tyler was helpful, and professional. Misty kept me updated on what was needed to be done on the car. The waiting area room was The Service was great. Tyler was helpful, and professional. Misty kept me updated on what was needed to be done on the car. The waiting area room was clean, and I enjoy sitting at a table where I can plug in my phone if I need to in an outlet. More
Walk in Walked in to remove my winter tires and mount the all weather radials. I was back on the road in 30 minutes. Great service! Thanks! Walked in to remove my winter tires and mount the all weather radials. I was back on the road in 30 minutes. Great service! Thanks! More
Excellent Service Tyler was extremely helpful, knowledgeable, and professional. His team performed quality work and did so in a timely manner. I am very happy to recomm Tyler was extremely helpful, knowledgeable, and professional. His team performed quality work and did so in a timely manner. I am very happy to recommend this dealership. More