
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
oil change Took my wife's car in this morning for an oil change and I have to rate my experience as excellent. I don't usually spend time writing reviews but, I Took my wife's car in this morning for an oil change and I have to rate my experience as excellent. I don't usually spend time writing reviews but, I owed this to Tyler the Service Advisor. The guy was fantastic. Thank You so much for everything. More
Very Positive. Service was right on time and finished quick. In and out was quick and on time. This was my first experience getting service. The staff were very friendly and helpful. I look forward to my future In and out was quick and on time. This was my first experience getting service. The staff were very friendly and helpful. I look forward to my future appointments. More
Audi service Our 2016 Q5 Audi needed a 35,000 mile maintenance check up. I experienced friendly & sincere customer service, and was pleased with the overall visit! Our 2016 Q5 Audi needed a 35,000 mile maintenance check up. I experienced friendly & sincere customer service, and was pleased with the overall visit! More
Subaru repair and service I purchased a 2006 Subaru Outback from a different dealer this Spring. I brought it to MHAG because I wanted it worked on by Subaru mechanics. My I purchased a 2006 Subaru Outback from a different dealer this Spring. I brought it to MHAG because I wanted it worked on by Subaru mechanics. My experience was amazing! Not only did I get all of my repairs done but I also- 1. Received a 2018 outback to drive for 2 weeks. 2. Had 2 warranty repairs that my service rep had to fight for to get approved. 3. Was treated like I had bought a brand new vehicle, when I actually did not buy from MHAG. More
Best Stop For Any Subaru Maintenance Prices can be a bit higher than somewhere like Belle Tire or the like, but you go to the dealership to service your vehicle for a specialized and thor Prices can be a bit higher than somewhere like Belle Tire or the like, but you go to the dealership to service your vehicle for a specialized and thorough repair. Maple Hill excels at this, making sure everything was up to par or better, even throwing in a car wash to top it all off. Thank you Maple Hill! More
Maple Hill wins again! While I have to drive about 45 miles it is always worth it. They maintain my 2012 Outback with competency and friendliness. They have all my service While I have to drive about 45 miles it is always worth it. They maintain my 2012 Outback with competency and friendliness. They have all my service records so when I decide to sell or trade the next owner will know the vehicle has been maintained in scheduled sequence.. Thank you Cassandra Wearfall for your assistance today! You represent the service dept very well! Graham Duryee Ps. Good to see Jim Vandb today too! More
Awesome Heather handled my auto repair great. She communicated all the way, never tried to over sell and cut the costs of the repair. I highly recommend Mapld Heather handled my auto repair great. She communicated all the way, never tried to over sell and cut the costs of the repair. I highly recommend Mapld Hill Subaru for buying a car or a repair. More
30,000 mile service check I called to make an appointment for my car to be serviced and the representative on the phone was very friendly and got me in very promptly. I was ask I called to make an appointment for my car to be serviced and the representative on the phone was very friendly and got me in very promptly. I was asked if I needed a courtesy ride home since I would need to leave my car which I did so she set that up. Everyone at the service department was very friendly and accommodating and I received a call when my car was done. I was very impressed on how friendly and respectful all the employees were. This was definitely a great experience. More
Best customer service Everyone at this dealership and service shop are so helpful. It is the only place I will take my car. Cassandra, at the desk was delightful! Everyone at this dealership and service shop are so helpful. It is the only place I will take my car. Cassandra, at the desk was delightful! More
My first foreign market purchase! Very informative and did a lot of research for me. Very truthful and upfront about everything. Response time was great no waiting for info to me. Very informative and did a lot of research for me. Very truthful and upfront about everything. Response time was great no waiting for info to me. More