
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Fast Warranty Repair Tyler West coordinated a warranty repair for my 2017 Subaru Forester for Friday, 07/09/2018. The MHAG Subaru Service Department was professional, hel Tyler West coordinated a warranty repair for my 2017 Subaru Forester for Friday, 07/09/2018. The MHAG Subaru Service Department was professional, helping, and sincere. I dropped the Forester off at MHAG at 0745 for a A/C condensor replacement repair. I was quickly put in a MHAG Subaru rental (free) and off I went about my day. The repair was completed in less than 3 hours - way before my expectation. Tyler, Heather, Cassandra, and Marlin were very professional, positive, and invested to help me. I highly recommend the Subaru Service Department to all Subaru owners. This Service Department team is fully engeged with the Service Technicians and mamnagement. Thank-you - keep up the great work!. SIncerely, Bill :-) More
Great Service I am always happy with the service professionals at Maple Hill. They explain the work, charges and make sure I am happy. I will return to Maple Hill I am always happy with the service professionals at Maple Hill. They explain the work, charges and make sure I am happy. I will return to Maple Hill as they can always accommodate my schedule. More
No PROBLEMS Nice facility clean nice people friendly staff I have never had a problem with them a bit pricey on somethings but I guess that's part of owning a Ger Nice facility clean nice people friendly staff I have never had a problem with them a bit pricey on somethings but I guess that's part of owning a German automobile. More
Service Dept Maple Hill has a great online process for scheduling an service appointment. The service appt for an oil change was approximately 30 minutes. They e Maple Hill has a great online process for scheduling an service appointment. The service appt for an oil change was approximately 30 minutes. They even washed my car. More
Great service The service team is pleasant, courteous and quick! They answered my questions and showed a genuine interest in me as a person, not just the next numbe The service team is pleasant, courteous and quick! They answered my questions and showed a genuine interest in me as a person, not just the next number in the list. Thanks! More
was timely very helpful and timely service,also friendly,I would recomend this dealer ship to anyone, my next car will come from here because of service very helpful and timely service,also friendly,I would recomend this dealer ship to anyone, my next car will come from here because of service More
Service above and beyond I worked with another dealer for several weeks and had asked them several times whether they could locate the color vehicle I wanted. The other deale I worked with another dealer for several weeks and had asked them several times whether they could locate the color vehicle I wanted. The other dealer just wanted to sell me what was on the lot so I put out a request on a "general" Subaru website and Matt Williamson with Maple Hill contacted me within minutes. He did a search for me and found the vehicle I had been waiting for. Closing paperwork on the deal was fast and easy and Matt introduced me to the features of my new vehicle. I was very pleased with the service Matt and the rest of the group provided me. More
Best place if you want no pressure or hidden fees. My wife and I had a great experience with Maple Hill Auto Group. Nothing like some of these other dealerships I've have had some crazy dealings with. My wife and I had a great experience with Maple Hill Auto Group. Nothing like some of these other dealerships I've have had some crazy dealings with. These guys were honest, easy going and was willing to work with us and we ended up getting a fantastic vehicle and at a great price. Fast, friendly service and with no pressure or hidden fees. In fact almost a month later and they are sending us a refund from fees! Talk about honesty, I mean who does that..? These guys were great and I recommend you check them out if you're in the area. Ask for Dennis he's a real cool dude and very helpful. The wife is super happy with this purchase so I had to come leave a review. Thanks Maple Hill Auto Group keep up the great work. More
response to road service My 2017 Forrester was towed to Maple Hill Subaru and the staff were quick to repair and return the car to me (an almost 2 hour drive from the dealer) My 2017 Forrester was towed to Maple Hill Subaru and the staff were quick to repair and return the car to me (an almost 2 hour drive from the dealer). I appreciate their understanding as this event happened while I was away from home and not familiar with anyone at the dealership. Thank you to Heather for her attention to my needs. More
Always helps in all situations! Steve has always helped us with my daughter's car. Yesterday, we took the car in - neither front seat belt worked. It was a safety issue. We asked if Steve has always helped us with my daughter's car. Yesterday, we took the car in - neither front seat belt worked. It was a safety issue. We asked if someone could please look at it (they were extremely busy) and tell us at least what was wrong so the part could be ordered. The auto mechanic took both of the seat belt covers apart and put it together correctly for us. ( My daughter's car was vandalized at college and the collision repair shop just returned the car and apparently installed the mechanism incorrectly.) Thanks to Steve and the mechanic my daughter didn't need a loaner and can safely drive her car again. We also bought two new Hyundais after we moved to Monroe,MI. We have driven the 2 hours to Kalamazoo to get the maintenance completed for both new cars. It is less expensive than the local Hyundai service centers and it is done correctly (Our local Hyundai incorrectly put the tires on and a wheel nearly fell off my husbands car. They also wanted $200 just to do a visual inspection after my husband hit a pot hole.) We love Steve, Maple Hill, and the mechanics and the fantastic job they do to keep our cars running smoothly! I will always take our cars to Steve! More