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Maple Hill Auto Group
Kalamazoo, MI
5,088 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,088 reviews
May 23, 2024
My experience at this dealership has been outstanding. Service department was friendly and quick to help. Service department was friendly and quick to help. More
by DLMILLER79
Verified Customer
Helpful May 22, 2024
After an oil change they left the tank but loose and all of the oil leaked into my driveway. Horrible service for a “certified car dealership”, I had to end up fixing it myself and I have 0 experience with of the oil leaked into my driveway. Horrible service for a “certified car dealership”, I had to end up fixing it myself and I have 0 experience with cars, the nut was completely loose. Unacceptable. More
by lopezportillomatias
May 20, 2024
Sam always takes great care of my car and me! Estimated time is almost always correct. Estimated time is almost always correct. More
by JAMES.YEALIN
Employees Worked With
May 20, 2024
I am happy with the timely repairs, but I have some issues with paying for someone that was previously fixed less than 30,000 miles ago. issues with paying for someone that was previously fixed less than 30,000 miles ago. More
by KURT.KINTZELE
Employees Worked With
May 18, 2024
I got an appointment in a timely manner and my service was completed. I also had a rental. was completed. I also had a rental. More
by metra.krautmanis
Employees Worked With
May 17, 2024
This was my first ever visit to the service department. Brenden was so kind/helpful. Brenden was so kind/helpful. More
by TOBECONTINUED2613
May 15, 2024
No more long waits for an appointment, they solved that and now they were able to accommodate me for early next week without a loaner. Also, they do have loaners unlike some other dealerships that quickly and now they were able to accommodate me for early next week without a loaner. Also, they do have loaners unlike some other dealerships that quickly run out of loaners. Service was prompt and efficient, they call me back with my car fixed in maybe 3 hours from drop off. More
by PEDROALVAREZ0
Employees Worked With
May 15, 2024
I would not keep coming back if everyone was not great etc etc etc etc etc etc etc etc More
by BIRDD
May 14, 2024
Always sure to make vehicles ensured for safety on roads, with a user friendly experience. with a user friendly experience. More
by josiahstuart555
Employees Worked With
Other Employees :
Kipp Kewish 5/5 Stars
May 13, 2024
Hannah always has a smile for you. Returned the loaner (driving it home and back to Maple Hill) and put $14 worth of gas in it. The last person did. not fill the tank up so.... Hanna Returned the loaner (driving it home and back to Maple Hill) and put $14 worth of gas in it. The last person did. not fill the tank up so.... Hannah refunded me the money. Speedy, polite, and professional. More
by CATHY26
Employees Worked With
