350 Reviews of Manly Hyundai - Service Center
Above and beyond Tammy and Tim are AMAZING! I locked my keys in my trunk while out shopping with my 2 month old baby, and AAA was unable to get into the trunk. Tammy w Tammy and Tim are AMAZING! I locked my keys in my trunk while out shopping with my 2 month old baby, and AAA was unable to get into the trunk. Tammy was so calm on the phone when I called frantically to see what my options were. She worked with Tim on the specks of my vehicle to try to find another way into the trunk. With their help, I was able to get into my car and get my baby home and out of the sun. THANK YOU TIM AND TAMMY!! Thank you so much for your patience with me and your sense of urgency in helping me with such a stressful situation :) :) More
very helpful guy in parts I got a message on my dashboard screen saying I had a "LOW KEY BATTERY" in my 2015 Genesis. went to Manly's parts department and Tim was very nice. I got a message on my dashboard screen saying I had a "LOW KEY BATTERY" in my 2015 Genesis. went to Manly's parts department and Tim was very nice. I couldn't get the two "keys" apart. believe me, it ain't easy!!! and it feels like you're gonna break the plastic. but Tim didn't just sell me the new batteries, he struggled with the "keys" and finally got them open and replaced the batteries in both "keys". he charged me the regular price for the batteries but no charge for labor. nice guy too. More
Broke keys in both doors. Some how my wife found a way to break off both of her car keys, one in each of the door locks. Tim and Gerado both came together to making my purchas Some how my wife found a way to break off both of her car keys, one in each of the door locks. Tim and Gerado both came together to making my purchase of a new key an easy process. Thanks for your great customer service as well as the advice from Tim on explaining how to get the door panel off with out damaging the panels in order to get to the jammed up lock cylinders. THANKS More
Great customer service The employee in the parts department was very helpful and friendly. I would recommend their service. They were really quick in ringing up my purchase. The employee in the parts department was very helpful and friendly. I would recommend their service. They were really quick in ringing up my purchase. More
accessories I bought my Hyundai Elantra at Manly Hyundai a few weeks ago, using a Costco membership discount my brother got for me. It turned out that the True Ca I bought my Hyundai Elantra at Manly Hyundai a few weeks ago, using a Costco membership discount my brother got for me. It turned out that the True Car discount he also got for me was about $430 lower than what I paid, unbeknownst to me, because of the way the certificates were worded. When he called Manly to explain this, Steve McKerracher, the manager said he would give me $450 worth of accessories for free. I chose the spare tire kit and the mud guards, which were installed within the week. I met Tim, who works in the service department, and he asked if I would write another review. I had already written one, based on the purchasing experience, which was quite pleasant. I was embarrassed about using the wrong discount certificate, but I am pleased with the results. More
best experience! Edgar went above and beyond what i expected. He helped me look at cars and what impressed me was his knowledge in the cars! Overall having the ability Edgar went above and beyond what i expected. He helped me look at cars and what impressed me was his knowledge in the cars! Overall having the ability to place me in a car I love and more importantly will be safe for my family and that to me is priceless. For that i will definitely recommend friends and family and let them know Edgar and Miguel will be there to provide great service! More
I have been to this Hyundai service center on a few occasions and Bill has been fabulous to deal with. He is always friendly, knowledgeable, adn compentent. He was instrumental is helping me with the i occasions and Bill has been fabulous to deal with. He is always friendly, knowledgeable, adn compentent. He was instrumental is helping me with the insurance process, on Manly's end, to help cover the damage. His estimates on both the cost and the time to repair have been spot on. He has a humor that makes the whole process less stressful. I have used other dealer service centers in the past and this by far is the best. Kudos to Bill and the mechanics/servicing staff!!! Well done!! More
Customer service rep., Bill Schrader, makes it all happen! He is friendly, helpful, respectfull, knowledgeable, courtious and never rolls his eyes!!! Some of us ask some pretty dumb questions but Bil happen! He is friendly, helpful, respectfull, knowledgeable, courtious and never rolls his eyes!!! Some of us ask some pretty dumb questions but Bill always takes his time to explain. He is probably the main reason I like the service dept. so much. Make sure you keep Bill happy and you'll keep me happy. Stephen Harper Santa Rosa, CA More
The main reason I am buying the car today from this dealer is due to your salesperson "Chris." Thanks for having him on your sales staff. Of course everyone has been great!! dealer is due to your salesperson "Chris." Thanks for having him on your sales staff. Of course everyone has been great!! More
I recently purchased a 2011 Hyundai Sonata from Manly Hyundai. I love the car and the people at Manly. Manly made my purchase an easy stress free transaction. They werent pushy, they gave me a fair pr Hyundai. I love the car and the people at Manly. Manly made my purchase an easy stress free transaction. They werent pushy, they gave me a fair price and excellent service. Everyone I dealt with really went the extra mile to make the process a pleasant one. I recommend them. More