Manly Hyundai - Service Center

Excellent customer service. The service department found and corrected a rattle that the previous dealership could not locate. The ladies at the front desk are great! and corrected a rattle that the previous dealership could not locate. The ladies at the front desk are great! More

Jason explained the service recommendations and how soon they are needed. His manner inspired confidence in how to make sure my car is properly maintained. they are needed. His manner inspired confidence in how to make sure my car is properly maintained. More

Making a Service Appointment Shouldn't Be So Difficult I have owned a total of 20 cars from different dealerships. The way it's supposed to work is that you call the service department, someone answers th I have owned a total of 20 cars from different dealerships. The way it's supposed to work is that you call the service department, someone answers the phone and you make an appointment. Simple. At Manly Hyundai, no one answers the phone. You have to leave a voicemail and, hopefully, someone will call you back. That doesn't always happen. When I complained about this process, I was given a direct line to call to make an appointment. That was supposed to make things better. Sometimes I have to call a second time and, again, leave a message. I have been told that Hyundai is Manly's stepchild and I know from personal experience with the 4 Hondas we have purchased from Manly that the service at the Honda section is far superior to that of the Hyundai section. I am not going to name names, but I would do so confidentially. I will think long and hard about buying another Hyundai from Manly. More

Oil change Took me on time, honored my coupon and were business like but pleasant. The waiting area was clean and comfortable. Only problem was the seats were Took me on time, honored my coupon and were business like but pleasant. The waiting area was clean and comfortable. Only problem was the seats were for an average hight person and I am short. More

Hyundai Santa Rosa provides efficient and quality service. They are straight forward and offer great customer service. I’m happy to service my car where it was purchased. service. They are straight forward and offer great customer service. I’m happy to service my car where it was purchased. More

Service is great once you get through to a service adviser. Time after time when I call the main phone number and leave a message to service my car I get NO return call. Very frustrating. I would go adviser. Time after time when I call the main phone number and leave a message to service my car I get NO return call. Very frustrating. I would go elsewhere but there are very few Hyundai dealers around. More

Service visit for recalls and updates The dealer made the experience a pleasant one. They had me in and out and on my way. They communicated very well and seemed very professional. The dealer made the experience a pleasant one. They had me in and out and on my way. They communicated very well and seemed very professional. More

Manly does not return phone calls or emails. I called 3 times to find out parts cost and to modify appointment time but never a response. Very disappointing. Receptionist has 0 charm. 7 cars purc I called 3 times to find out parts cost and to modify appointment time but never a response. Very disappointing. Receptionist has 0 charm. 7 cars purchased in my family and 15 years coming to Manly and this is the respect I get? Disappointed! More

Parts department goes above and beyond I recently purchased my Elantra and I wanted to get find out if I could get my center console modified to have a cup holder feature. Paul in the part I recently purchased my Elantra and I wanted to get find out if I could get my center console modified to have a cup holder feature. Paul in the parts department took the time to find the part that could make my idea become a reality. He was thoughtful, resourceful, and had a great attitude. I would highly recommend to others to come to Manly's parts department based on my positive experience. I did not know what I needed, but Paul definitely did. More

My husband and I had a very comfortable, pleasant buying exp Emma was our sales person at Manly Hyundai. She was efficient, personable and very good at selling us a car we had not expected to buy. We came in for Emma was our sales person at Manly Hyundai. She was efficient, personable and very good at selling us a car we had not expected to buy. We came in for a recall repair. She and her co-worker (trainer) walked us through the buying process with ease. We enjoyed her wisdom, humor and a desire to make sure we were happy with our purchase. Thank you Emma and co-workers! More