Manly Honda - Service Center

Repair of noise problem My 4 year old Honda Fit was making strange noises, a metallic, almost musical pinging. I took it into the dealership, where I was helped by Bill Pett My 4 year old Honda Fit was making strange noises, a metallic, almost musical pinging. I took it into the dealership, where I was helped by Bill Petty, a Service Advisor. He took me out for a drive through the parking lot so he could hear the noise. OF COURSE the car wouldn't make the noise then! He was so very patient and drove slowly around for quite a while; I was embarrassed and in despair when suddenly the car made the noise for him! He instantly correctly diagnosed the problem and its location and I was on my way in less than an hour. He was so kind, informed, and professional. I was so pleased with my interaction yesterday. More

Super friendly, prompt, effective repair Nicholas Hatch -- the repair guy -- is wonderful. Super focused, smart, helpful. My check-up on my old Honda hybrid took only a couple hours. Mr. Hatc Nicholas Hatch -- the repair guy -- is wonderful. Super focused, smart, helpful. My check-up on my old Honda hybrid took only a couple hours. Mr. Hatch was in constant touch by phone. A friendly and prompt shuttle driver added to the pleasant, pain-free experience. Great staff, super strong dealership in parts and service. B.Fuller More

Service Nick hatch was very efficient, explained everything in detail that was involved with my service . Very friendly & courteous! Always smiling! I'd reco Nick hatch was very efficient, explained everything in detail that was involved with my service . Very friendly & courteous! Always smiling! I'd recommend him anytime to anyone! More

Always a great experience These guys are the best at what they do. They are friendly, informative, straightforward, and the work is always excellent. Have been taking both of m These guys are the best at what they do. They are friendly, informative, straightforward, and the work is always excellent. Have been taking both of my Hondas here for service for over 10 years and wouldn't think of going anywhere else. More

A Quick Battery Change in a Scheduling Crunch I didn't have a service appointment, but I needed the battery replaced quickly in my Odyssey van because I had a doctor's appointment coming up in a c I didn't have a service appointment, but I needed the battery replaced quickly in my Odyssey van because I had a doctor's appointment coming up in a couple of hours and there was only a brief window of time to get a new battery installed and still make it to my doctor's appointment on time. Once he understood my problem, the service advisor Nicholas Hatch did a great job of working me into the flow of repairs in the service center. I was able to make my doctor's appointment on time and what looked like it would be a frustrating afternoon, turned into a very good day because of the care Nicholas and the service manager took to get me in and out quickly. I'm grateful for the extra care and concern they took with my problem. More

Excellent Service I have had my car for three years and have not had to go to the dealership until today. Nicholas Hatch took care of me and was great. He was so frien I have had my car for three years and have not had to go to the dealership until today. Nicholas Hatch took care of me and was great. He was so friendly and helpful. What a great person you have working at Manly. I really appreciate the integrity of service you provide. Julie Krueger More

Emergency Repair My Del Sol stalled out and had it towed to Manly for a night drop. Nick contacted me and updated me with the repairs and got it done quickly. Thanks a My Del Sol stalled out and had it towed to Manly for a night drop. Nick contacted me and updated me with the repairs and got it done quickly. Thanks again Nick. More

Nick Hatch - great customer service! If you want a great experience servicing your Honda in the Santa Rosa area, go see Nick Hatch at Manly. He is fantastic and knows how to treat his gu If you want a great experience servicing your Honda in the Santa Rosa area, go see Nick Hatch at Manly. He is fantastic and knows how to treat his guests! More

Great Customer Service Mandi and Jess were very customer service oriented and helped to resolve my issue with my new Honda Pilot shift release button sticking. The new deal Mandi and Jess were very customer service oriented and helped to resolve my issue with my new Honda Pilot shift release button sticking. The new dealership is beautiful and the waiting area is very comfortable. Chris also helped to answer a question I had on the Pilot's motion sensors. Overall a great experience. More

Servicing your Honda The last few visits that I made for my Honda Servicing has never been a disappointment. If you want the best of the best, please go to Nicolas Hatch! The last few visits that I made for my Honda Servicing has never been a disappointment. If you want the best of the best, please go to Nicolas Hatch! He is amazing at what he does. Extremely kind and talkative and will get you in and out as fast as he can. He never treats me like a transaction and will always do whatever he can to make me a happy customer. Nicolas will always be the only one that I trust with my car and I will always go back to him for my servicing. The first time that he assisted me, I came in with a full on anxiety attack about my car issue. They were already closed by the time I stopped in for a last minute check up but he took the time out of his life to come check out my car for me. He not only helped me dealt with the car issue but he also helped me calm down. That's the type of customer service that I look forward to when I walk into any store and dealership! For Salesman, I haven't found my go to person yet for when I ever plan on trading in my car again. I obviously walked out of the dealership in September 2015 with the year and model that I wanted, but it isn't an EX-L which makes me hate my car. More