Manly Honda - Service Center

Understanding icon on panel I was having a problem understanding an icon on my interior panel and could not find the answer in my manual or from someone I spoke with on the phon I was having a problem understanding an icon on my interior panel and could not find the answer in my manual or from someone I spoke with on the phone. I dropped by Manly Honda and although Bill Robertson was very busy he stopped and took time to look in my car and was able to explain what I was seeing. He was so polite, professional and helpful. I really appreciated his attitude and knowledge. More

Great new facility & excellent service Bill Petty was very knowledgeable and efficient in understanding and resolving my service issues. Mandi Sumner was friendly and eager to help make my Bill Petty was very knowledgeable and efficient in understanding and resolving my service issues. Mandi Sumner was friendly and eager to help make my experience perfect. More

All My Needs Were Met With Care The team at Manly Honda Santa Rosa is easily the most dedicated team I've ever had the pleasure to be served by. From the dedicated effort of Beejan R The team at Manly Honda Santa Rosa is easily the most dedicated team I've ever had the pleasure to be served by. From the dedicated effort of Beejan Roohian, who got me an unbelievably low rate on my loan and worked each day after the sale to assure that all my questions were answered, to the friendly staff at their service center (Lori DeMarco & Bill Robertson) who were able to set me up with the routine maintenance I needed and even saw that I was given other services that they provided free of charge, I was blown away by the attitudes and customer service at Manly. Top dealership, for sure. More

Service with a smile I brought my son's Civic in for some work over the holidays. It was my first time in since the remodel was completed. It was really nice and busy firs I brought my son's Civic in for some work over the holidays. It was my first time in since the remodel was completed. It was really nice and busy first thing in the morning. Mandi gave me the lay of the land and got me pointed in the right direction with a smile. Irving made sure all of my issues were addressed and kept me informed. I had a good experience and I will return. More

Friendly and efficient service my service advisor was friendly and informative. The waiting area was comfortable with coffee, snacks, magazines and television. Most importantly, the my service advisor was friendly and informative. The waiting area was comfortable with coffee, snacks, magazines and television. Most importantly, they completed the service on my car in a timely manner. More

Excellent Customer Service by Bill Robertson I have over 277,000 miles my 2003 Honda Civic Hybrid and attribute that to the excellent service I have received at Manly Honda. I have worked mostly I have over 277,000 miles my 2003 Honda Civic Hybrid and attribute that to the excellent service I have received at Manly Honda. I have worked mostly with Bill Robertson for the past several years. He is very knowledgable and patient when explaining car problems. He goes beyond the extra mile to provide great customer service whether things go smoothly or if there is a problem. He always puts the customers concerns first and is a pleasure to work with. I live in a different county, but still continue to go to Manly because of the excellent service they provide. More

Warning light while traveling I called Manly Honda service right before the New Year while traveling through. A warning light came on about low tire pressure and, despite my repea I called Manly Honda service right before the New Year while traveling through. A warning light came on about low tire pressure and, despite my repeated efforts to recalibrate after checking to make sure the tire pressure was fine, the light continued to come on. I called and talked to Nicholas Hatch and asked him if he could check my car. He said there were 121 appointments for the next day, but he would try to fit me in between appointments. I arrived at the service department early the next morning and he had actually made me a morning appointment. By early afternoon, my car had been checked, given a test drive to confirm the recalibration, and it was done. Since I was leaving early the next morning to drive 1100 miles, I was very relieved to have it checked out. Nick Hatch was very cordial, texted me to stay in touch, and there was no charge for the service! The friends we were staying with had recommended Manly Honda (had bought a Civic there) and given the chance, I will also enthusiastically recommend them! More

LOVE these guys I was especially impressed by the kindness and "availability," for lack of a better word, of Patrick in parts. But I keep going back to these guys, I was especially impressed by the kindness and "availability," for lack of a better word, of Patrick in parts. But I keep going back to these guys, because they're all awesome. More

Scheduled maintenance, Tires, and Brakes We always have our Hondas serviced at Manly, and this is at least the third time we have had them put tires on our cars and we always get the best dea We always have our Hondas serviced at Manly, and this is at least the third time we have had them put tires on our cars and we always get the best deal and service here. The new facility is beautiful and everyone there is always very nice to us. More

Easy from start to finish . My services advisor, Nicholas Hatch, was friendly and professional. I have no problem helping him reach "most reviewed" ... I took my car in . My services advisor, Nicholas Hatch, was friendly and professional. I have no problem helping him reach "most reviewed" ... I took my car in for a recall and have nothing but positive to say. Everything was explained well, the waiting area was relaxed and I enjoyed some coffee and warm cookies, and it was finished in less time than anticipated. Pleasant experience. More