Mankato Motor Co. - Service Center

Very good experience with the salesman and finance manager. They did a good job explaining the features manager. They did a good job explaining the features More

Setup appointment online easily. People working were helpful and did a good estimate of how long it would take. People working were helpful and did a good estimate of how long it would take. More

Derek was very understanding and was able to schedule me for the very next day. I arrived early for my appointment and the car was taken back right away. My car was serviced promptly. The waiting room was for the very next day. I arrived early for my appointment and the car was taken back right away. My car was serviced promptly. The waiting room was very comfortable with complimentary snacks. More

Everyone was courteous & friendly. The service was top notch & quick. We appreciated the professionalism. Thanks for everything. The service was top notch & quick. We appreciated the professionalism. Thanks for everything. More

This is my first experience buying a chevy truck. Its been a great experience sofar. Its been a great experience sofar. More

Incredible atmosphere, friendly staff, amazing products and special process! I hope everyone takes a chance to buy from Mankato Motors. I’m glad I did! and special process! I hope everyone takes a chance to buy from Mankato Motors. I’m glad I did! More

Our vehicle was in for a recall fix. I called to schedule the appointment and they had to check into some parts before scheduling, and were going to call me back. They did not, so I c I called to schedule the appointment and they had to check into some parts before scheduling, and were going to call me back. They did not, so I called back to schedule. They apologized and were able to schedule me quickly. My husband took the vehicle in, but I received an email saying we had missed our scheduled appointment (scheduled for 10:30 but the email was sent around 8am). Verified that we hadn’t missed appointment, and our vehicle was there and being repaired. The repair was quoted at an hour and the actual service took more than 2 hours. This is why I can’t give a 5 star rating. Overall was fine, and we’ve done a lot of business with Mankato Motors, but this visit had lots of hiccups/things that we would have expected to go differently. More

The guy who assisted me was so friendly and helpful plus it was a very quick turnaround for my oil change!!! it was a very quick turnaround for my oil change!!! More

Got the fix done while we were on vacation. Car works well now. Thank you. Car works well now. Thank you. More

I needed a plow harness installed that came with my new truck. It had the part with the truck and I asked them to install it. They claimed I would have to cover the cost if install over $400.00. My sale truck. It had the part with the truck and I asked them to install it. They claimed I would have to cover the cost if install over $400.00. My salesman did not know the correct answer so went to the service department for help. They did not know the correct answer and were reluctant to take any advice of mine. I found the service bulletin and sent it to them and it stated GM would cover the cost one time. They still claimed that it wasn't correct and they tried sending me an irrelevant bulletin. I took it to Snell Motors and they installed it free of cost the next day. I am very dissatisfied with the lack of communication with Mankato Motors Service department. This went on for 2 months trying to get it installed. No apologies or anything were handed out. More