Manhattan Motorcars

Professional Honest Quality Service Service; we have come to expect quality and value in a very timely manner; we don’t what to wait, we expect perfection and at an affordable price. Typ Service; we have come to expect quality and value in a very timely manner; we don’t what to wait, we expect perfection and at an affordable price. Typically you can have 2 of the three options but not all three. As a Porsche owner, car enthusiast and business owner I am very detailed orientated and insistent on near perfection that's what today customers expect. My recent experience with Porsche Service for my Carrera was exceptional; I was an hour or two outside Manhattan and looked to schedule service when my car broke down - there wasn't a Porsche dealer within 60 miles that could possibly service my car within the week; apparently they are all booked; with the exception of Manhattan Motorcars. I was able to call them on Sunday and arrange to have the car delivered to them on a flatbed on Monday morning. Michael Holland of Manhattan Motorcars was very professional, direct, honest and thorough, he provided feedback and status everyday. He managed expectations and was brutally honest, he went above and beyond what most dealers I have experienced would even consider. Never did they try to up-sell me on things that where not required but instead; offered a personal touch as if it was their sports car they where caring for, these guys are real car guys not wanta-be weekend warriors. I am very glad I looked at potential dealers before I had a problem - because it paid off - I found the best Porsche dealer in New York City and Long Island; quality, value, and well the time, it was worth it. More

Routine in the best sense of the word. Frederick Chan routinely handles all issues and matters, competently and professionally. He is unfailingly pleasant; he keeps me informed with respec Frederick Chan routinely handles all issues and matters, competently and professionally. He is unfailingly pleasant; he keeps me informed with respect to timing and cost; and he follows through with whatever needs to be done. I highly recommend his services. More

great experience its a great dealer the service is great i have no complain at all. michael holland was my service consultan and he kept me inform of every little deta its a great dealer the service is great i have no complain at all. michael holland was my service consultan and he kept me inform of every little detail that was going on with my car. great customer service . i really recomend this dealership. More

Professionalism of superb level - Jaclyn Johnston Excellent service, professionalism and efficiency best describe my experience with Manhattan Motorcars. Jaclyn always responded to any queries promptl Excellent service, professionalism and efficiency best describe my experience with Manhattan Motorcars. Jaclyn always responded to any queries promptly, either by phone or email. I was very satisfied with the way she always paid attention to detail and in the end met all my requirements. Truly recommend this dealership, especially Jaclyn Johnston. More

Service My service experience with Mr Michael Holland at Manhattan Motor Cars was completely streamlined. I really appreciate his kind and polite manners as w My service experience with Mr Michael Holland at Manhattan Motor Cars was completely streamlined. I really appreciate his kind and polite manners as well as keeping me informed as to when my car was looked at, what they found and when I could pick up the car. Having the complementary carwash and over checkup was really wonderful. More

Frnak Pica did an excellent job. Frank Pica did an excellent job. He was very cocientious and paid attention to detail. I would recommend any body work that is performed to go by him Frank Pica did an excellent job. He was very cocientious and paid attention to detail. I would recommend any body work that is performed to go by him for review. More

Excellent Service! Frederick Chan made our service experience quick and easy. From pick-up to drop-off, he was efficient and professional. Very prompt in responding via Frederick Chan made our service experience quick and easy. From pick-up to drop-off, he was efficient and professional. Very prompt in responding via email and a pleasure to deal with. Highly recommend! More

Excellent service very time My service rep is Frederick Chan. From the moment I walked in nothing but great service and attention. I wouldn't bring my car anywhere else. I kno My service rep is Frederick Chan. From the moment I walked in nothing but great service and attention. I wouldn't bring my car anywhere else. I know when I bring my 2013 Porsche Boxster in for any reason that I will be bringing it home in perfect condition. Thank you Manhattan Motorcars and Fred Chan for taking care of my car!! Linda Gertler More

Performs as advertised Easy review to write...car was picked up when requested, work was done very well and for exactly the estimate given and car was returned ahead of sche Easy review to write...car was picked up when requested, work was done very well and for exactly the estimate given and car was returned ahead of schedule...I wish everyone performed this well! More

Just another dealer you need to watch out for Don't get fooled by their "elite " appearance, beautiful cars and "no stress" selling style: they are just another dealer where people are out to rip Don't get fooled by their "elite " appearance, beautiful cars and "no stress" selling style: they are just another dealer where people are out to rip you off if you let them. In my case, the price was too high and they had very little room for negotiation. The car (used, certified) was delivered with several basic parts missing and a serious defect. They re-supplied the parts after I complained but refused to pay for fixing the problem as I already drove off when noticed. Instead they charged me $640 dollars for something that would never pass the certification. Their sales manager called to "apologize" but couldn't resist accusing me instead and then hanging up. The sales people spoiled the whole experience of buying a premium car and cast doubt on the whole value of Porsche certification and the franchise. I think they need customer service-101 refresher course or something like that to start fixing their issues. More