Mandal Chrysler Dodge Jeep Ram - Service Center

Mr. Tony from the service department demonstrated exceptional professionalism in addressing my concerns. He actively listened to my grievances and took proactive measures to ensure my satisfaction an exceptional professionalism in addressing my concerns. He actively listened to my grievances and took proactive measures to ensure my satisfaction and alleviate any apprehensions I had. His reassuring demeanor instilled confidence that the situation would be resolved effectively. More

Bought a jeep few months ago and there are problems and they don’t seem very helpful and manager wasn’t able to help. Warranty don’t cover starter including batteries. Lack of communication. They charge m they don’t seem very helpful and manager wasn’t able to help. Warranty don’t cover starter including batteries. Lack of communication. They charge me 200 for customer service when they can’t fix. More

Awesome experience! Brandon is top notch and knows how to get the job done and done right the first time. Will continue buying and having service work done at Mandal!!! Brandon is top notch and knows how to get the job done and done right the first time. Will continue buying and having service work done at Mandal!!! More

Excellent service, prompt response to any questions and/or concerns I had, and friendly staff. and/or concerns I had, and friendly staff. More

Had to be the one to call back to get anything done. Had an issue that was a warranty issue, they denied it. When I expressed my many frustrations with service over the 3 years of owning the vehicle to Had an issue that was a warranty issue, they denied it. When I expressed my many frustrations with service over the 3 years of owning the vehicle to the manager, Andrew, he could care less. Told him I would just trade the car in and never buy a Jeep product again in my life, Andrew’s response was basically, “OK.” Traded the car in this weekend at a different dealership, and happy to be done with them. More

I regret purchasing from this dealer. Constant problems with the jeep Laredo x. Electronics have not worked since the 1st day. Multiple service visits with no solution. Constant problems with the jeep Laredo x. Electronics have not worked since the 1st day. Multiple service visits with no solution. More

The only place I will take my vehicle for service. Fast, reliable,reasonably priced. Great! Fast, reliable,reasonably priced. Great! More

Poor customer service, lack of integrity and awful work was done on my vehicle I will never return. Tony Tisdale lied about fixing the situation when I brought another mechanic to the dealership to discuss was done on my vehicle I will never return. Tony Tisdale lied about fixing the situation when I brought another mechanic to the dealership to discuss what was really wrong with it.They failed to diagnose my vehicle properly and charged me for their lack of experience and knowledge. I have video of the actual incident and I will be putting it on all social media platforms so that this does not happen to anyone else. More

I got my oil changed here. It's a 17 FIAT 124 Spider Abarth. They did it quickly. It's a 17 FIAT 124 Spider Abarth. They did it quickly. More

For starters, customer service was good and thank you for doing the system update on my RAM 1500. On the other hand I am very disappointed that I was charged over $200.00 for a diagnostic when it was just an doing the system update on my RAM 1500. On the other hand I am very disappointed that I was charged over $200.00 for a diagnostic when it was just an update that Dodge had. I can't believe that the update for a vehicle is not free. I would give no stars if I could in this area. I would like to speak to a manager about this issue! More