Manchester Mazda - Service Center

Amazing staff. From buying my car to bringing it in for service, this place has gone above and beyond. It's the most welcoming and helpful service department I've ever gone to. service, this place has gone above and beyond. It's the most welcoming and helpful service department I've ever gone to. More

Friendly, courteous , and helpful. Explained what had to be done, how long to repair. Work was completed on time and a good price. I would definitely recommend this dealership for service. be done, how long to repair. Work was completed on time and a good price. I would definitely recommend this dealership for service. More

Worked with David in service several times now and each time I've been extremely satisfied. The office is wonderful, the service superb and the experience as a whole is very confident building! I love time I've been extremely satisfied. The office is wonderful, the service superb and the experience as a whole is very confident building! I love your dealership and will go no where else for service. Manchester Mazda truly is a credit to the industry and to Mazda. -- jk More

This dealership has always provided fast, friendly and efficient service. My car has been very well looked after and the costs have been reasonable and fully explained at the time of servoce. I am verh s efficient service. My car has been very well looked after and the costs have been reasonable and fully explained at the time of servoce. I am verh satisfied with the whe experience. More

I could not remember the names of employees I worked with. (FYI) I came in a week after I got my front brakes (new pads, resurfaced rotars) due to a weird clunking noise coming from the front passeng with. (FYI) I came in a week after I got my front brakes (new pads, resurfaced rotars) due to a weird clunking noise coming from the front passenger tire when braking at a very slow speed. I was told after an inspection that it was due to "wear and fraying" of my tire. I took my car to another repair shop this morning to get a second opinion and was told that the brake area was loose. (The part that holds the pads on - I'm not sure what it's called.) I am bringing it back to the other repair shop tomorrow to have them fix the issue. The service man there said there way no way that noise was coming from a warn tire. I have been happy with my Mazda 3 as long as I have had it - but this bad experience has left a sour taste in my mouth. More

Went in for regular oil change/tire rotation. In & out in under one hour, pricing was not bad. Employees helpful and friendly, and gave me a free inspection of all major parts- all of which looking go out in under one hour, pricing was not bad. Employees helpful and friendly, and gave me a free inspection of all major parts- all of which looking good. Love the free car wash at the end! More

To whom it may concern: I recently had work done on my To whom it may concern: I recently had work done on my 2006 Miata Mx-5 to have drains cleaned as my car got flooed after a heavy rain storm. Jeff t To whom it may concern: I recently had work done on my 2006 Miata Mx-5 to have drains cleaned as my car got flooed after a heavy rain storm. Jeff the mechanic took time to help me understand how to perform perventive maintenance so it won't flood again. Dave the service writer was most courteous and got me an appointment very fast. I would hihgly recommend this dealership. More

The dealership's facilities are clean and pleasant and the employees are all friendly and courteous. The work was begun right on time and finished by the time estimate I was given. What more could you wan the employees are all friendly and courteous. The work was begun right on time and finished by the time estimate I was given. What more could you want? More

We moved to the Tolland area a few years ago and went once to a Mazda dealer in Hartford since my husband worked in Harford. After having a horrible experience with them, we looked for another dealer ne once to a Mazda dealer in Hartford since my husband worked in Harford. After having a horrible experience with them, we looked for another dealer nearby and found Mazda of Manchester. We had the complete opposite experience with Mazda of Manchester than we did with the dealer in Hartford .... Mazda of Manchester was much more courteous, more knowledgeable, kept us informed, returned our car in a timely manner, just all around excellent customer service and car service. They do not perfprm any work that is not deemed necessary (unlike the Hartford dealer). We would not even consider going elswhere at this point. Also, when we are ready to purchase our next new Mazda, it will definitely be from Mazda of Manchester. More

I went to fix my tire and they put an old tire on my car! they did not repair my tire... very bad customer service and it was my second time with issues at this dealership... and yes i bought a brand new car they did not repair my tire... very bad customer service and it was my second time with issues at this dealership... and yes i bought a brand new car at this dealership so i had to be back for repair but this is my last time!! More