75 Reviews of Manchester Honda - Service Center
Manchester Honda is a customer service oriented business. The service team does not try to oversell, and they work quickly and efficiently. The service waiting area is comfortable, and offers wif business. The service team does not try to oversell, and they work quickly and efficiently. The service waiting area is comfortable, and offers wifi, free coffee and tea, and television. The checkout process is quick and the ladies behind the desk are always very pleasant. The added car wash after service is icing on the cake! More
Needed an oil change, and service person found the battery had no charge, so glad we found out so it could be replaced and not leave us stranded. Also replaced two tires and valve on another tire. S battery had no charge, so glad we found out so it could be replaced and not leave us stranded. Also replaced two tires and valve on another tire. Staff are always more than friendly and explain everything well, and really seem interested in helping out and understanding our needs and our situation. I always bring our Hondas to Manchester Honda because I trust their quality service and I know the quality of parts and service is the best. More
I've lived in Connecticut for almost four years and I am so glad that Manchester Honda was in my back yard. I've gotten great service and great advice every time I've been there. The service managers hav am so glad that Manchester Honda was in my back yard. I've gotten great service and great advice every time I've been there. The service managers have always been great to me and they remember me every time I come in. As a woman, I never feel as if they are talking down to me or trying to pull the wool over my eyes. I've really enjoyed having my car serviced here and I trust that my car is in great working conditions always. More
I am very happy with the service at Honda. From my service repair, to oil chg. And calling and getting answers to my questions right over the phone, they never made me feel foolish for calling. It is service repair, to oil chg. And calling and getting answers to my questions right over the phone, they never made me feel foolish for calling. It is a very good feeling to know I can call or just come in and they will ans my questions and make me comfortable. I couldnt be happier with my service and the men and women who work there. Thankyou Andrea Gudzunas More
I brought both my Honda Civic and Honda CRV into Manchester Honda recently for routine service as recommended by Honda. In both cases, I enjoyed the same efficient, professional and friendly servic Manchester Honda recently for routine service as recommended by Honda. In both cases, I enjoyed the same efficient, professional and friendly service I have enjoyed for the past several years. What I especially appreciate each time I visit is the consistent effort on behalf of each service advisor I work with to guide me through what's genuinely necessary to maintain my vehicles at that time. This may include some added services that are better not put off until later, or this may include a deferral of services not yet necessary until a later service which helps out with my budget. Either way, I know I will receive appropriate and professional advice no matter who I work with. In my opinion, this is the mark of a truly exceptional sales and service organization, no matter what profession you are rating or observing. A multi-President's award winner from Honda, Manchester Honda has obviously earned their reputation. Keep up the great work! More
There should be more courtesy checks when you receive an oil change like other businesses do. ie: brake checks, free tire rotation, not sure if you top off fluids etc oil change like other businesses do. ie: brake checks, free tire rotation, not sure if you top off fluids etc More
We have always bougt our vehicles at Manchester Honda because oftheir superior service department. We havenever been disappointed! We will continue to buy our vehicles there! because oftheir superior service department. We havenever been disappointed! We will continue to buy our vehicles there! More
I was greeted by "Jim" in service very cheerfully and hhe honored an internet price on the Man Honda website even though it was going to be highter. A car wash and new wiper blades topped cheerfully and hhe honored an internet price on the Man Honda website even though it was going to be highter. A car wash and new wiper blades topped it off! Thanks! More
We have two Hondas, an Accord and a CRV. Both were purchased at Manchester Honda and have been serviced there. The service has been excellent. The service representatives have always been very friend purchased at Manchester Honda and have been serviced there. The service has been excellent. The service representatives have always been very friendly and helpful. They make helpful recommendations without being over zealous about selling repair work that does not need to be done immediately. Sometimes it takes too long for "express service" Ninety minutes is a long time for an oil change. On one occasion it took less time for front brakes, but I did have an appointment for that work. Also price seems a little high, Overall though Manchester Honda is an excellent place to get my vehicles serviced and we will continue to have our cars serviced there. More
The professionalism at Manchester Honda excels any other dealer. Everyone in the Service Dept. is courteous and you are greeted promptly when you arrive. When service is finished I appreciate the thorough dealer. Everyone in the Service Dept. is courteous and you are greeted promptly when you arrive. When service is finished I appreciate the thorough explanation given of the work which was done. I like that there is never any pressure to have any further recommended service done. More