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Manchester Honda - Service Center

Manchester, CT

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75 Reviews

75 Reviews of Manchester Honda - Service Center

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May 07, 2013

Manchester Honda is a customer service oriented business. The service team does not try to oversell, and they work quickly and efficiently. The service waiting area is comfortable, and offers wif More

by nbeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Jul 02, 2013 -

Manchester Honda responded

nbeland, Thank you for your review of Manchester Honda and your continued business. Tom Graham Service Manager

May 04, 2013

Needed an oil change, and service person found the battery had no charge, so glad we found out so it could be replaced and not leave us stranded. Also replaced two tires and valve on another tire. S More

by ericdsmith3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
Jul 02, 2013 -

Manchester Honda responded

ericdsmith3, Thank you for your review of Manchester Honda's Service Department. I am glad to hear that we were able to help you with the issues you were having and also give you some advice to keep your car in proper running order. Tom Graham Service Manager

April 28, 2013

I've lived in Connecticut for almost four years and I am so glad that Manchester Honda was in my back yard. I've gotten great service and great advice every time I've been there. The service managers hav More

by zagala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bacon
Jul 02, 2013 -

Manchester Honda responded

zagala, It is our goal at Manchester Honda to make sure that our customers feel comfortable doing business with us and to continually earn your business. I am happy to hear that you feel that we are always there to assist you and give you the advice that you need. Thank you, Tom Graham Service Manager

April 28, 2013

I am very happy with the service at Honda. From my service repair, to oil chg. And calling and getting answers to my questions right over the phone, they never made me feel foolish for calling. It is More

by AndyJim2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Morgan
Jul 02, 2013 -

Manchester Honda responded

AndyJim2, Thank you for your review of the Service Department at Manchester Honda. I am glad to hear that you feel comfortable contacting us and using our services. Tom Graham Service Manager

April 25, 2013

I brought both my Honda Civic and Honda CRV into Manchester Honda recently for routine service as recommended by Honda. In both cases, I enjoyed the same efficient, professional and friendly servic More

by yobissman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kerr
Jul 02, 2013 -

Manchester Honda responded

yobissman, Thank you for your review and I am happy to hear that you had an excellent experience servicing your Honda Accord and Honda CR-V with Manchester Honda. Peter Larson Sales Manager peter.larson@manchesterhonda.com

April 23, 2013

There should be more courtesy checks when you receive an oil change like other businesses do. ie: brake checks, free tire rotation, not sure if you top off fluids etc More

by mkdlubac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Doyle
Jul 02, 2013 -

Manchester Honda responded

mkdlubac, Thank you for your review of Manchester Honda's Service Department and its processes. At Manchester Honda we do a 19 point inspection at the time of an oil change. It seems like we did not properly advise you as to the inspection and what was found. This is something that we be brought to the service advisors attention. Peter Larson Sales Manager peter.larson@manchesterhonda.com

April 03, 2013

We have always bougt our vehicles at Manchester Honda because oftheir superior service department. We havenever been disappointed! We will continue to buy our vehicles there! More

by nkovensky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire service department!!!
Jul 02, 2013 -

Manchester Honda responded

nkovensky, I am glad to hear that you believe that Manchester Honda has a superior Service Department. We strive to employ the best technicians and service advisors while providing the consumer with the best service. Thank you, Peter Larson Sales Manager peter.larson@mancehsterhonda.com

April 02, 2013

I was greeted by "Jim" in service very cheerfully and hhe honored an internet price on the Man Honda website even though it was going to be highter. A car wash and new wiper blades topped More

by jlanz60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim ? in service
Jul 02, 2013 -

Manchester Honda responded

jlanz60, Thank you for your review of Jim Kern and the Service Department at Manchester Honda. Peter Larson Sales Manager peter.larson@manchesterhonda.com

March 27, 2013

We have two Hondas, an Accord and a CRV. Both were purchased at Manchester Honda and have been serviced there. The service has been excellent. The service representatives have always been very friend More

by oceanpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
various service reps
Jul 02, 2013 -

Manchester Honda responded

oceanpark, Thank you for your continued business with Manchester Honda. I am happy to hear that you have had good experiences from both the Sales and Service Departments. Peter Larson Sales Manager peter.larson@manchesterhonda.com

March 26, 2013

The professionalism at Manchester Honda excels any other dealer. Everyone in the Service Dept. is courteous and you are greeted promptly when you arrive. When service is finished I appreciate the thorough More

by americanairlines101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nolette
Jul 02, 2013 -

Manchester Honda responded

americanairlines101, Thank you for your review of Manchester Honda's Service Department. I am happy to hear that the professionalism of the staff at Manchester Honda has exceeded your expectations. Peter Larson Sales Manager peter.larson@manchesterhonda.com

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