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Manchester Honda - Service Center

Manchester, CT

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75 Reviews

75 Reviews of Manchester Honda - Service Center

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July 20, 2024

Whoever the service manager Tom is needs to work on how he speaks with the general public. I own a 2019 Honda Accord with an open recall… I was notified of this recall over a year ago by my insurance compa More

by Austinveilleux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Kern
October 17, 2023

Called to schedule recall service. Was told earliest they could schedule that was Jan 2024. When I asked if I should wait that long for a recall, he stated “ I didn’t say that”. But at More

by Johnpeter1255
Recommend Dealer
No
Employees Worked With
Unknown
September 05, 2020

Scam!! My daughter brought in my Civic for a slow tire leak, she was advised by Tech Stephen Everitt, it needed a new TPMS sensor because it was leaking. Anyone who knows anything about cars should know More

by Santo M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emanuel Pantano, Stephen Everitt
July 16, 2020

Rip off My wife went in for an oil change and tire rotation. The tires were never rotated, the oil change was standard, and, at 40,000 miles they took advanta More

by foxnet1147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
May 04, 2020

My daughter called their service department to get a quote to mount and balance 4 new tires she purchased and perform a 4 wheel alignment. She received a voicemail from “Gayle” who quoted her $25.00 per More

by Santo M.
Recommend Dealer
No
Employees Worked With
“Gayle” Voicemail
February 03, 2020

There should be "no charge" for your maintenance checklist I went for B-1 maintenance and you did an oil change and tire rotation which was fine. The checklist was just a "LOOK-SEE" I'm sure. YOU had the audac More

by Sandie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Busher, Frank Kern, James Kern
March 26, 2019

Appointments not honored My wife took her 2017 CRV for a recall and oil change. The appointment was @ 9am and she advised that she needed the vehicle y 3 PM. Received a call a More

by Bob
Customer Service
Recommend Dealer
No
Employees Worked With
Unnown
November 17, 2018

Service Bought my Honda CR-V here and was an excellent experience, however, i made an 8:30 am appt For an oil change and when I got here they told me it would More

by Gayle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember their names
May 26, 2018

Airbag Recall Made an appointment for 9 am for Airbag Recall that said on the paper only less than a hour fix. ASHELY said you can pick up the care at 430 pm for an More

by Fitguy6666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley
May 01, 2016

Oil change I came to get an oil change un-scheduled. The oil change was done quickly and correctly to my satisfaction. The mechanic came in and reviewed everyt More

by Lorettah584
Recommend Dealer
Yes
Employees Worked With
Murray
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