Manchester City Nissan

On September 25,2010 we purchased a 2010 Nissan Rouge from DeCormier Motor Sales in Manchester,CT. When we arrived on their lot salesman Bob Helme greeted us. Bob was very helpful,friendly and knowledgea from DeCormier Motor Sales in Manchester,CT. When we arrived on their lot salesman Bob Helme greeted us. Bob was very helpful,friendly and knowledgeable. He let us look around without pressuring us which we greatly appreciated. Bob,Matt,Glen and Sammy all made the whole sales experience very easy and pleasant. I will highly recommend this dealership and will definitely buy another vehicle from them. Thanks again Bob. Due to your proffesionalism we bought the Nissan Rouge. Bob and Nancy Gosselin East Hartford,CT More

This is our 6th car form DeCormier Nissan in Manchester CT. The customer service and FUN is far beyond what one can deserve when shopping for a car. The entire TEAM at Decormier Nissan represents the the CT. The customer service and FUN is far beyond what one can deserve when shopping for a car. The entire TEAM at Decormier Nissan represents the the words "AWESOME Customer Service"!!!!!! They all make shopping for a car honest and trustworthy, which is very hard to find from a dealership..........way to go DeCormier!!!!!!!!! We'll be back!!!!! :) More

On Sunday, July 18 in the sweltering heat and after visiting 15 other dealerships, and a really bad experience the previous weekend, my husband and I came to DeCormier Nissan. We were looking for a ne visiting 15 other dealerships, and a really bad experience the previous weekend, my husband and I came to DeCormier Nissan. We were looking for a newer vehicle to us, SUV, low mileage, between 10-15,000.00 We were greeted immediately by Bob Helmes, we told a bit of our story of the BS we had been through by other dealers, the prices, the poor vehicles, we told him our nerves were just about to the end, Bob told us - just look around and come get me if you see anything that interests you. My husband and I found a few that peaked our interest, we went to Bob. I spoke privately with Bob and told him what we truly had been through and what we wanted and he truly "listened". The vehicle we found was a 2004 Mercury Mountaineer 55,000 miles and right in the middle of our price range! He handed my husband the keys, put a dealer plate on it and told us to drive it. My husbands face during the test drive said it all! We sat with Bob, completed our paperwork. We were introduced to Matt DeCormier - what a great guy! Even though we were not buying a new Nissan - it didn't matter. We were treated with nothing but kindness and respect! Today, is Tuesday July 20 and tonight we brought home our newer car. Glenn made the finance part of our deal as painless as possible, signing our deal was fast and complete. We are so very happy...you can not imagine how we feel! Thank you for keeping a strong ethic on work and an honest deal! As we said as we left - we will be back! Thank you Bob for listening! Sincerely, Joe and Ginny Mancini More

From the moment we drove in we were greeted by Jeff, one of the salesmen. Very friendly and not pushy. We went over what we were looking for and talked price. We did not buy the vehicle at this time because of the salesmen. Very friendly and not pushy. We went over what we were looking for and talked price. We did not buy the vehicle at this time because they were the first ones on our list of dealerships. After going to another dealership we realised DeCormier was the one. I have never been so comfortable with the sales staff, and Finance guy, who was very friendly and made the paperwork fly by. We purchased our new vehicle and had no issues. It's nice to know there is a dealership that cares about the person and not the sell,sell,sell attitude you get from others. When we are ready for our first service we will update our review. As for now Decormier is number one on our list Bob & Sue Crawford More

I went to DeCormier Nissan to look at a 2010 Cube. I was greeted in the parking lot by Bob, who was very helpful and pleasant, without applying any sort of high-pressure sales pitch. Not only was Bob able greeted in the parking lot by Bob, who was very helpful and pleasant, without applying any sort of high-pressure sales pitch. Not only was Bob able to provide me with all the information about the car I was interested in, but he also took the time to show me around the dealership and introduce me to some of the Service Staff after the sale. I had a small issue with the gas cap not being fully tightened (my fault) which caused the check engine light to come on in the new car. So I returned to the dealership and spoke with Lynette in the Service Department, and she had it taken care of right away. Bill the technician explained to me in person exactly what was going on, and had me out on the road again in no time. I was made to feel very comfortable during my entire car-buying experience. The staff at DeCormier are very friendly and knowledgeable, and I would not hesitate to recommend their services to anyone who is looking for a new car or to have work done on their existing vehicle. More

Everyone was friendly, helpful and accommodating. Bob gave us good information without being too pushy, and was great to work with - patient, answered all questions, encouraged us to contact him at any t gave us good information without being too pushy, and was great to work with - patient, answered all questions, encouraged us to contact him at any time. Our experience with Bob was very positive. My low "quality of work" score is due to one element: only negative part of the experience in general was discovery of a pretty significant scratch and chipped paint on the bumper of the new car the morning we went to pick it up (had not been there the day before) - we had to point it out. This item seemed to have been overlooked somewhere along the line of moving/inspection/cleaning when the car was prepared for sale, and we felt that it was careless. Someone along the line clearly knew it happened, and we should have been alerted to it right away. However, upon discovery, they did offer to get it fixed right away at no cost and with no time constraint (we requested to have it done at a later date so we could take the car that day, and they set up an appointment for us). With the exception of the bumper scratch, and assuming it gets fixed to new condition, the overall experience will have been very positive. More

I have taken my '94 Nissan Sentra to DeCormier Nissan for service for a number of years and was always impressed with the service department. Well, the sales department didn't disappoint either! Salesman R service for a number of years and was always impressed with the service department. Well, the sales department didn't disappoint either! Salesman Robert Helm was recommended to me and he was patient, kind and most helpful as I purchased a 2010 Nissan Altima. As a woman, walking into a car dealership showroom can sometimes be an intimidating experience. Everyone at Decormier was respectful and pleasant to deal with. I would highly recommend Decormier to anyone looking to purchase a Nissan or perhaps a used vehicle. Overall it was a wonderful car buying experience! I was impressed with the fact that the dealership was always busy and alive with energy! The only downside was the availability of the salespeople and managers! Business seemed to be SO good that they always seemed to be distracted toward to the next customer or perhaps they were short staffed on the days I was there. Other than feeling slightly rushed, I am greatly satisfied with my purchase and the customer service I received at Decormier Nissan. I also found the communication to be wonderful. Whether it was Bob or a finance manager...they always followed up with a phone call and returned my messages. All in all superior customer service! More

This experience was awesome! The sales and financing went so smoothly! Everyone was phenomenal and I would definitely recommend this dealership!!! The vehicle had to come from another dealership and i went so smoothly! Everyone was phenomenal and I would definitely recommend this dealership!!! The vehicle had to come from another dealership and it came into Decormier is a timely fashion. Cuddos to everyone at this dealership!!! More

I am drawing a complete blank on the finance manager's name, but he was amazing. Very personal, friendly, as was the entire staff at this dealership. I am in a field where I have strong customer service name, but he was amazing. Very personal, friendly, as was the entire staff at this dealership. I am in a field where I have strong customer service skills, and always want to share when I'm happy with how I have been treated. Fabulous group of people - thank you! More

Have purchased 11 Nissans within our 2 families and 10 of them have come from DeCormier. It has been a pleasure. Service and sales has been efficient and friendly. We have been made to feel a part of the DeC them have come from DeCormier. It has been a pleasure. Service and sales has been efficient and friendly. We have been made to feel a part of the DeCormier family. Have enjoyed every one of our purchases and feel Nissan is an excellent product. More