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Manchester City Nissan

Manchester, CT

3.8
320 Reviews

30 Tolland Turnpike

Manchester, CT

06042

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320 Reviews of Manchester City Nissan

March 12, 2016

Rouge lease Great service in sales, attentive to my needs. I had a payment price that I had to stay In and Dave met my goal. I have given his name out More

by jaarnata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave attardo, Dave Chittick
March 12, 2016

great dealership I had a great experience with DeCormier Nissan they were very knowledgeable with everything I asked if have bad credit they got me approved in the car More

by chuck123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chittick, Ahsan Sumra, Annie Sheehan
March 10, 2016

Really Nice Salesaman We dealt with Calvin Crocklin. He was very professional and went out of our way to service our needs. I would recommend him to finding your new Nissan More

by esgageco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Crocklin
March 08, 2016

Smooth buying process We had an Altima to trade on a new Juke. We were treated very fairly for trade-in amount, selling price and financing. On top of that the car had an a More

by tjwcockers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chittick, Annie Sheehan
March 08, 2016

Dave was Great! Dave got me exactly what I wanted and made the process as simple as possible! I recommend Dave 100% of your looking for a new or pre owned car go see More

by Marshall06082
Recommend Dealer
Yes
Employees Worked With
Dave Chittick
March 07, 2016

New Car Lease I recently visited DeCormier for my 5,000 mile oil change on my 2014 Maxima. When I saw the new 2016 redesigned Maxima, my interest grew immediately. More

by kxrobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Crocklin, Ahsan Sumra
March 05, 2016

Superb service!! First of many reviews on various sites. Let me start off by thanking Josh the service advisor who made everything so right due to my horrible experie More

by Aval7410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Squires & Matt (tech)
Mar 07, 2016 -

Manchester City Nissan responded

On behalf of DeCormier Nissan, I want to thank you for taking the time to write such a nice review. We are so happy to hear about your Maxima...great car!! Thank you for the opportunity to earn your business. We will make sure the guys get your message, which will make them happy! If you need anything, don't hesitate to call or stop down. Thank YOU for your business!

February 17, 2016

LOUSY MECHANICS OR STEALING MONEY Do not use decormier nissan service they either have incompetent mechanics or upcharge there service we brought our 2014 note in for service which was More

by andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service /owner
Feb 17, 2016 -

Manchester City Nissan responded

Hello ___________ On behalf of DeCormier Nissan, I would like to express our understanding of the frustration you're experiencing with your vehicle. With that said, our dealership would like to go over the situation as well as possible solutions and/or help to relieve your current situation. You brought your vehicle in on 11/24/15 for a warranty repair, (solenoid), which we performed. The picked up the car after that warranty repair was completed. On 12/1/15 your car was towed back into the dealership with a no start issue. We brought the car into service and did a full diagnosis. The mechanic observed heat damage, (melted plastic), on the back of the fuse box. The wiring had been cut into by someone who installed an aftermarket satellite radio. The mechanic determined that the car would need a new wiring harness. At that point, you decided you did not want us to repair the car and chose to have it towed from our dealership. We charged $116.99 for a diagnosis charge, and for no additional charge, we gave the customer a rental car for a day. Because your car was towed away, it was very difficult for us to debate what had transpired with your vehicle. At the same time, we also trusted your instincts to have your friend who had mechanic experience fix the car. While we would never downplay your friends' expertise in the mechanical field, we cannot comment or debate what your friend either found or didn't find with the vehicle. If you had sought out a 2nd opinion from another dealer, and received a full diagnosis report, then we could have compared and discussed any discrepancies that may have existed between our diagnosis and the dealer that gave the 2nd opinion, however this was not the case. While you have only paid a total of $116.99 and the rental car was included as our way of assisting the situation, we would be happy to uphold our agreement of paying %50 of any costs incurred to you as long as you can provide the receipts. While we understand the situation is frustrating, DeCormier Nissan takes great pride in assisting and helping in this situation, regardless of how little our dealership was involved and communicated with. Our offer still stands and we hope to hear from you soon. As a family owned business, we take great pride in applying our values to exceed the expectations of our customers. You can bring in your receipts any time and we would be happy to help. -DeCormier Nissan

January 31, 2016

Car not registered I purchased a certified used Nissan. During the transaction it was discussed at length that I was timing my purchase because my registration needed to More

by Anna H
Recommend Dealer
No
Employees Worked With
David Attardo
Feb 02, 2016 -

Manchester City Nissan responded

In response to Anna H, DeCormier Nissan does apologize for your registration renewal situation. DeCormier Nissan would greatly appreciate it if you would contact us at (860)-643-4165 and ask for Jon so that we can rectify this issue for you.

January 25, 2016

Angel Rivera And Annie Are Awesome !!!! Came in for a oil change and came out with a brand new 2016 Maxima they did everything and anything to help me out it was a dream come true come see A More

by aarondiaz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rivera, Annie Sheehan
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