
Manahawkin Chrysler Dodge Jeep Ram
Manahawkin, NJ
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Service by Marco arteaga Excellent service from start to finish. Would highly recommend to friends and family. Made a difficult issue fairly painless and got it done quickly Excellent service from start to finish. Would highly recommend to friends and family. Made a difficult issue fairly painless and got it done quickly. Scott Ingold More
Tire rotation - Service writer excellent, Technicain poor On Saturday December 3rd I brought my Ram 2500 in for tire rotation at 12:00 noon. Your service writer Marco Reyes Arteaga was very professional, cour On Saturday December 3rd I brought my Ram 2500 in for tire rotation at 12:00 noon. Your service writer Marco Reyes Arteaga was very professional, courteous, and knowledgeable. I asked to bring rear tires to front on same side and crisscross the fronts going to the rear, as per owners manual. Marco noted this on the service order. I get truck back and notice one front tire had 80psi, other has 68 psi which flags something was done incorrectly. The rear tires are 10psi higher. I had written down each tires valve position in relation to markings on tire to make sure the rotation would be done correctly. I did get out of truck in Barnegat to check and left tires were wrong. I called Marco right away and he said to bring back the truck. I did return to the dealership and showed Marco what the technician had done. Technician took the Right Rear tire and moved to front on same side, technician took left front and moved to Right Rear (both correct). Then he took Right Front and moved to Left Front but never moved Left Rear at all. When I brought back the truck I had a rather lengthy wait and Marco had to push tech to complete. I have no confidence in the service dept. with a simple procedure as a truck tire rotation. The Service writer Marco I would give a 10 for his professionalism. It is a shame the technician destroyed my confidence in your service department. More
Exceptional Customer Service! When I visit this dealership the staff is very welcoming and motivated to successfully serve the customer. The overall satisfaction from this dealersh When I visit this dealership the staff is very welcoming and motivated to successfully serve the customer. The overall satisfaction from this dealership does not compare to any others. More
Top Notch Customer Service Fred is very accommodating to the customer and always gives me a peace of mind that my vehicle is in good hands. I wouldn't go any where else to serv Fred is very accommodating to the customer and always gives me a peace of mind that my vehicle is in good hands. I wouldn't go any where else to service my Wrangler. More
Service Dept I purchased a preowned Dodge vehicle from a private owner and desperately needed a Program Key because the original would not lock or unlock the vehic I purchased a preowned Dodge vehicle from a private owner and desperately needed a Program Key because the original would not lock or unlock the vehicle. It was late, 4:30 in evening I called the Manahawkin Chrysler dealership, told them I needed to get a Program key that works. The gentleman who answered the phone was calm, soft-spoken and knew exactly what to do. Directed me to Fred! Fred and his team were professional, quick and courteous. They waited for me to arrive, looked up my VIN #, located the key and program. Pulled my vehicle in, did the programming, necessary paperwork while preparing my receipt. A fabulous experience. Fred shared friendly conversation, friendly professional advice on future service, safety and care for my vehicle. He left me feeling confident that I could trust him and his team advice and was welcome to return! You GO FRED & MANAHAWKIN CHRYSLER SERVICE DEPT! More
Fast Service The transmission light came on in my Jeep on the way to work and could barely do 20 mph. I pulled into service, mentioned I did not have an appointmen The transmission light came on in my Jeep on the way to work and could barely do 20 mph. I pulled into service, mentioned I did not have an appointment and they took the vehicle in immediately. This was a relief because I had a flight a few hours later. It turned out to be a software upgrade. The staff was courteous, the facility was clean and they kept me posted on the status of the repair the whole way through. More
Great Service Department They deliver when promised and the price is right. Fred is terrific with the customers and let's us know what's going on. They have taken excellent They deliver when promised and the price is right. Fred is terrific with the customers and let's us know what's going on. They have taken excellent care of my Jeep. I highly recommend Manahawkin Chrysler Dodge Jeep Ram. More
excellent,through service Fred Reinhold, is a definete major asset to this company. He keeps the customer in the loop with the progress of repairs and follows through to make s Fred Reinhold, is a definete major asset to this company. He keeps the customer in the loop with the progress of repairs and follows through to make sure all is finished as planned More
Great service and very friendly! The staff at the service dept. are very accommodating and helpful. They are also super friendly and fun to talk to. It is always a good experience br The staff at the service dept. are very accommodating and helpful. They are also super friendly and fun to talk to. It is always a good experience bringing my car in for service More
Service Department Experience(s) Since obtaining the RAM 2500 vehicle almost a year ago several visits were necessitated due to minor adjustments, basically interior issues. Each and Since obtaining the RAM 2500 vehicle almost a year ago several visits were necessitated due to minor adjustments, basically interior issues. Each and every visit was handled in a courteous, professional matter; with immediate attention given to the issue. Service Advisor Fred Reinhold has been on top of each visit-and other service personnel have shown the same concern - if Fred wasn't available. More