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Manahawkin Chrysler Dodge Jeep Ram
Manahawkin, NJ
694 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 694 reviews
May 13, 2025
On April 25, 2025, I contacted Dodge Jeep Manahawkin New Jersey to purchase fob for my Wagoneer. At that time, the fee was assessed at $430 at which time I paid for the fob and two weeks later went in for a Jersey to purchase fob for my Wagoneer. At that time, the fee was assessed at $430 at which time I paid for the fob and two weeks later went in for an appointment to have it synced with my vehicle. My arrival that day I was told it would take 20 minutes to complete an hour and a half and passed and unsuccessfully could not be installed. At the time I was told a new fob would be ordered and it could be a software glitch, but they would try a new fob. A week or so later I contacted the service department and spoke to Kayla who informed me that the software was to blame for the glitch in systems. Kayla continue to press into the issue surrounding the key fob and reached out to multiple people to find a result. And so her supervisor sat with me and gave me the rundown on the next steps. I am currently waiting for a new key fob that has been identified as the fix to the issue With option one. Option two has to do with a software update that is not currently in the system. In closing, I think that more companies should hire people like Keyla. She’s exceptional in customer service and goes above and beyond with providing the customer with complete satisfaction. In my experience, this is how companies excel and exceed expectation and competition. I commend you for hiring Kayla. She is a perfect example for customer service and professionalism. More
by Scaputo
Employees Worked With
Kayla.
May 12, 2025
Excellent experience with the service department at Manahawkin CDJR. My jeep was leaking fuel and to make sure we pinpointed the problem, my repairman, Dave McDowell, took me to a gas station. Patient, Manahawkin CDJR. My jeep was leaking fuel and to make sure we pinpointed the problem, my repairman, Dave McDowell, took me to a gas station. Patient, understanding, honest, and thorough. It's the reason I keep coming back to this dealership for service! A+++ More
by ChristinaC
Employees Worked With
Dave McDowell
April 29, 2025
Mark was extremely patient and thorough and worked with me for a solution to a surprise costly repair on my jeep. They are fair and honest and would recommend their service department. me for a solution to a surprise costly repair on my jeep. They are fair and honest and would recommend their service department. More
by cjdziepak
Employees Worked With
Mark
April 03, 2025
What a great experience with working with this dealer and my salesman Michael Butera. The dealership is clean and modern and the people there made buying my new Grand Cherokee a pleasure. my salesman Michael Butera. The dealership is clean and modern and the people there made buying my new Grand Cherokee a pleasure. More
by David Gindlesperger
Employees Worked With
Michael Butera
March 21, 2025
Four years ago, I was on the fence about purchasing a new Wrangler. I filled out the credit app on Manahawkin CJDR's website, and within 10 minutes, Erik gave me a call. He was super friendly, didn’t pressur Wrangler. I filled out the credit app on Manahawkin CJDR's website, and within 10 minutes, Erik gave me a call. He was super friendly, didn’t pressure me at all, and genuinely listened to what I was looking for. I told him I’d stop in later that day, and when I arrived, he had hand-picked a 2021 Jeep Willys Unlimited that I instantly fell in love with. We went over the numbers, came to a fair deal, and I was driving away within an hour. I remember saying it then, and I’ll say it again now—Erik is NOT your typical car salesman. He’s honest, informative, and really cares about his customers. Fast forward to today, I just went back and picked up a RAM 1500 Big Horn Night Edition, and of course, Erik was my guy once again. Just like the first time, he was knowledgeable, honest, friendly, and made the entire process smooth and stress-free. Also, a huge shoutout to Chris in finance—he was fantastic to work with. Transparent, patient, and didn’t try to sneak anything in or pressure us into extras. He thoroughly explained everything and made sure we were comfortable every step of the way. Whether you're in the market for a Jeep, RAM, Chrysler, or Dodge, I cannot recommend Erik and the entire Manahawkin team enough. This dealership has earned a customer for life! — CJ More
by CJ Westcott
Employees Worked With
Chris, Erik Kristoffersen
February 19, 2025
The dealership is spot on . They didn't force me to sign anything, they didn't ask anything they did what they were supposed to do. They gave me a full tour of the shop. Introdu They didn't force me to sign anything, they didn't ask anything they did what they were supposed to do. They gave me a full tour of the shop. Introduced me to everybody there. I felt like I was with family. That's the way a dealership should be. I would definitely recommend all my friends and anybody looking for a brand new Dodge or Jeep? To go to them because i've never met a dealership.That is so at home friendly More
by 1Lola813#
Employees Worked With
There's a lot of employees there. I didn't get older names, but every one of them was outstanding like I said it's like working with family, Greg "Woody" Woodington, Paul DeSilva, Cary Gardner, Brian Casey, Kyle Schoeneberg
