Back

Malouf Ford - Lincoln, Inc. - Service Center

North Brunswick Township, NJ

4.4
130 Reviews

130 Reviews of Malouf Ford - Lincoln, Inc. - Service Center

Sort by
September 26, 2019

Excellent Service The service team is absolutely excellent. Very professional and a pleasure to work with. In the shop they diagnosed the problem and fixed it quickly More

by JimK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keller, Lisa
Sep 26, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you very much for your wonderful thoughts on our service team! We are delighted to hear that our team members were very professional and fixed your problem quickly. We look forward to seeing you back again in the future and we are very happy to hear that our dealership is the best you have ever worked with!

September 24, 2019

GREAT SERVICE ! Malouf is as professional a dealership as there is. Very friendly and efficient service in the Service Department. Always accommodating of your needs. More

by RAVe1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa and Joe, Gerry Nucifora
Sep 24, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your wonderful feedback and five-star rating! It is a pleasure to hear that our team is friendly, efficient, and accommodating and that we are very clean in both sales and service areas. We truly appreciate your recommendations and we hope to see you back again soon!

September 21, 2019

slow leak in tire able to take me same day and plug the tire excellent service they took me even though no appointment. The tire was fixed in under 2 hours. Very thankful for their service. price was very reas More

by cars4dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your wonderful thoughts regarding our service department! It is a delight to know that your tire was fixed in a timely manner at a reasonable price. We hope to see you back again soon!

September 16, 2019

The employees at Malouf were exceptional From start to finish with getting my car repaired, the employees at Malouf in the service and warranty department were very helpful. The workmanship o More

by Arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Swayer, Joseph Steiner
Sep 16, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you, Arthur, for your positive feedback! It is a pleasure to see that you would rate us five stars and that our team was exceptional and helpful during your recent experience with us. We are happy to hear that we were able to fix your problem and we hope to see you back soon for all of your future maintenances!

September 11, 2019

Very happy with the service! Sal was very accommodating and helpful. Went above and beyond. Explains everything in detail. Made sure I was satisfied with the service of my daug More

by colexsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Malouf Ford - Lincoln, Inc. responded

We are very happy to hear that you are satisfied with your recent experience with us! Thank you for sharing your thoughts and five-star review and we hope to see you again soon!

September 10, 2019

Brought car in for Ford Safety Recall Dan Keller checked my service record and informed me that most of the items serviced at 120,000 miles had already been taken care of during previous a More

by tajusmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Keller (very friendly and helpful), Joseph Steiner
Sep 10, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you Natalie, for your wonderful and very informative feedback! It is a pleasure to hear that Joseph and Daniel were thorough and trustworthy and that you give our service department/dealership a 5-star rating. It is always our goal to have our customers leave us happy and content and we are very delighted to know that you always feel comfortable with us. We truly look forward to seeing you back again soon!

September 06, 2019

Recalls and Oil Change The service team members were great. They are very kind and courteous and really care about their customers. I left my truck there all day and once th More

by deeptibo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I can’t remember the employee’s name.
Sep 06, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your kind thoughts regarding our service team members! We are very happy to hear that they were kind, courteous, and gave you the quality customer service that you deserve. We truly appreciate you recommendations and we hope to see you again at our dealership in the future!

September 05, 2019

Great Job They fixed everything and had the car back early so I could enjoy my day off. Even drove me home when I changed my mind on waiting More

by Wuffie2023$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your five-star review and for sharing your positive experience with us! It is a pleasure to know that our team gave you the quality service that you deserve and we hope to see you back again soon!

August 31, 2019

Excellent Service They take time to understand the customer's concerns regarding the issues with their vehicle. The service was completed in a timely fashion with upda More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Steiner
Sep 03, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for taking the time to leave this excellent review regarding your recent service experience with us! We are very happy to hear that our team takes the time to understand customers concerns with their vehicle and that it was completed in a timely fashion. We hope to see you again soon!

August 27, 2019

Experience with this service center rectified I took my car in for a message on the car's dashboard the transmission is overheated, stop safely... they ran vehicle diagnostic and stated they only More

by DrakesCake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for taking the time to leave your feedback. We are sincerely sorry that you do not feel satisfied with your recent experience with us. If you would like to further discuss your experience please contact Joe Debaro at (732) 951-0300, so we can work to make things right. We look forward to hearing from you.

...
9
...