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Malouf Ford - Lincoln, Inc. - Service Center

North Brunswick Township, NJ

4.6
127 Reviews

127 Reviews of Malouf Ford - Lincoln, Inc. - Service Center

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October 04, 2019

Service you can trust Malouf Ford has been keeping my 13 F150 in good shape. I appreciate the professionalism and prompt service and fair pricing. The truck runs like it d More

by Hunter81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lugo is a throrough and competent technician, Dan very helpful service writer, John Sawyer is a competent and trusted support personnel, Lisa has a smile that can brighten any day , Gerry Nucifora
Oct 04, 2019 -

Malouf Ford - Lincoln, Inc. responded

Hunter, thank you for your very kind words. We thank you for your feedback regarding our staff members, and are here to serve you at any time needed. We look forward to seeing you again!

October 03, 2019

Long Time Customer Long time Ford owner and customer of Malouf. Came in on 9/30/2019 for recall service on my Explorer. I was served by Daniel Keller, who wrote up my se More

by jerseyoldschool
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel J. Keller
Oct 04, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for taking the time to share your feedback with us! We are glad to hear that Daniel could be of such assistance to you during your service visit. We are happy to know that your vehicle is in top shape and working to your standard. We would like you to know we take your feedback very seriously. If you have any questions, comments or concerns regarding your overall experience, please give us a call at your convenience.

October 01, 2019

Service was great! Employees were professional, friendly, and thorough! On going relevant feedback concerning repairs were beneficial! A 2019 Lincoln was provided as a loaner, since overnight repairs were ma More

by Zakiyya
Recommend Dealer
Yes
Employees Worked With
Gerry Nucifora, Joseph Steiner
Oct 01, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you very much for your wonderful feedback and five-star rating! It is great to know that you received quality service from our department and our team members and that your new vehicle is performing great. We hope you are enjoying your all-new shiny MKX and we look forward to seeing you back again soon!

October 01, 2019

Great service. Set my appointment and performed the service. Called me when additional work was needed for my approval. Overall did a great job. Delivered my vehi More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Oct 02, 2019 -

Malouf Ford - Lincoln, Inc. responded

Frank, thank you for the kind thoughts and five-star rating regarding your recent experience with our service department! It is great to know that your service went smoothly and that you were informed during the entire process. We hope to see you back again in the future for any additional vehicle maintenance!

October 01, 2019

Professional staff! Great service! Highly professional, knowledgeable staff. It was not my first time here: I was servicing my previous truck here and, based on that experience, I am th More

by Michael S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Steiner
Oct 02, 2019 -

Malouf Ford - Lincoln, Inc. responded

Hello Michael! Thank you very much for leaving us this fabulous five-star review. It is great to hear that you are a returning customer and that you recommend our dealership, we truly appreciate it! In addition, it is a pleasure to know that Joseph and the rest of our team helped to create a comfortable experience from start to finish, which you deserve! Thank you again and we look forward to seeing you back again soon!

September 29, 2019

Excellent service,Lisa is great ,very helpful & friendly. Great service, but very disappointed with my car,twice power windows not working,,door locks malfunctioning & couldn't believe my glove box falling ap More

by Tom H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Dino Gemgnani JR, Joseph Steiner, Ron Iwanski
Sep 30, 2019 -

Malouf Ford - Lincoln, Inc. responded

Tom, thank you for the five-star review! It is great to hear that our service was excellent and that Lisa was very helpful and friendly. However, we are very sorry to learn about the difficulties you are having with your vehicle. Please give us a call at (732) 951-0300 if you have any additional questions regarding your Lincoln and how we can further assist you!

September 27, 2019

AWESOME SERVICE DEPARTMENT I needed a couple keys cut and programmed, and a service. I talked to Sal in service , he assured me he would take care of it. And that’s exactly wh More

by Mao123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont know her name, but the young lady that takes care of invoicing Is always friendly and a pleasure to deal with.
Sep 27, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you, Martin, for sharing your positive thoughts with us regarding our service department! I'm very happy to hear that Sal took care of everything you needed fixed with your vehicle. We look forward to seeing you back again soon!

September 26, 2019

Excellent Service The service team is absolutely excellent. Very professional and a pleasure to work with. In the shop they diagnosed the problem and fixed it quickly More

by JimK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keller, Lisa
Sep 26, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you very much for your wonderful thoughts on our service team! We are delighted to hear that our team members were very professional and fixed your problem quickly. We look forward to seeing you back again in the future and we are very happy to hear that our dealership is the best you have ever worked with!

September 24, 2019

GREAT SERVICE ! Malouf is as professional a dealership as there is. Very friendly and efficient service in the Service Department. Always accommodating of your needs. More

by RAVe1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa and Joe, Gerry Nucifora
Sep 24, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your wonderful feedback and five-star rating! It is a pleasure to hear that our team is friendly, efficient, and accommodating and that we are very clean in both sales and service areas. We truly appreciate your recommendations and we hope to see you back again soon!

September 21, 2019

slow leak in tire able to take me same day and plug the tire excellent service they took me even though no appointment. The tire was fixed in under 2 hours. Very thankful for their service. price was very reas More

by cars4dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your wonderful thoughts regarding our service department! It is a delight to know that your tire was fixed in a timely manner at a reasonable price. We hope to see you back again soon!

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