Malouf Ford - Lincoln, Inc. - Service Center
North Brunswick Township, NJ
130 Reviews of Malouf Ford - Lincoln, Inc. - Service Center
Tire Problems again I had a flat tire and because it had to be replaced as the tire had a cut in the side wall. I took it to the dealer because I paid $ 700.00 for tire i I had a flat tire and because it had to be replaced as the tire had a cut in the side wall. I took it to the dealer because I paid $ 700.00 for tire insurance when I purchased the 2014 Escape. Turns out the Insurance expired on Sept. 30. I was under the impression the tire Insurance was good for 120,000 miles. So I had to pay for the tire. I never receive a notice telling me the tire Ins. expired. Need less to say I am disappointed. Everyone is so nice and helpful at the service desk. My salesperson Marlo Hirshon is great. Just disappointed about the tire Ins. This is the 2nd time the Ins. failed me. More
Do not go to this dealership!! Completely unhelpful and flat out disrespectful to their customers. They aren’t concerned about the customer or about their needs, they are only conce Completely unhelpful and flat out disrespectful to their customers. They aren’t concerned about the customer or about their needs, they are only concerned with making money. Steve Close was insanely rude and disrespectful and should not be working here as a manager. DONE with ford!!!! More
Great service very helpful very knowledgeable I would definitely recommend this dealership. Chris was very helpful he did a great job and followed up with us to ensure that we were satisfied with our se definitely recommend this dealership. Chris was very helpful he did a great job and followed up with us to ensure that we were satisfied with our service More
Service you can trust Malouf Ford has been keeping my 13 F150 in good shape. I appreciate the professionalism and prompt service and fair pricing. The truck runs like it d Malouf Ford has been keeping my 13 F150 in good shape. I appreciate the professionalism and prompt service and fair pricing. The truck runs like it did when it was new. Hat's off to Malouf and Ford More
Long Time Customer Long time Ford owner and customer of Malouf. Came in on 9/30/2019 for recall service on my Explorer. I was served by Daniel Keller, who wrote up my se Long time Ford owner and customer of Malouf. Came in on 9/30/2019 for recall service on my Explorer. I was served by Daniel Keller, who wrote up my service request, walked me through the process and informed me of other work that needed to be done. Waited for my vehicle at the dealership, expecting to be there about 4 hours and the vehicle was delivered within that time frame. Dan was able to find Ford Pass points which were then applied to lower my overall bill and now my car runs fine. Things to improve on: (1) Inability to make online appointments; can only schedule by calling. (2) Too long a time period between making the call and the day of service; I had to wait 30 days before my car could be serviced. (3) No vending machine in the waiting area. More
Service was great! Employees were professional, friendly, and thorough! On going relevant feedback concerning repairs were beneficial! A 2019 Lincoln was provided as a loaner, since overnight repairs were ma and thorough! On going relevant feedback concerning repairs were beneficial! A 2019 Lincoln was provided as a loaner, since overnight repairs were made! My MKX road performance is 100% better! My car received a complimentary wash! More
Great service. Set my appointment and performed the service. Called me when additional work was needed for my approval. Overall did a great job. Delivered my vehi Set my appointment and performed the service. Called me when additional work was needed for my approval. Overall did a great job. Delivered my vehicle on time. Service agent kept me informed of progress. More
Professional staff! Great service! Highly professional, knowledgeable staff. It was not my first time here: I was servicing my previous truck here and, based on that experience, I am th Highly professional, knowledgeable staff. It was not my first time here: I was servicing my previous truck here and, based on that experience, I am the returning costumer. Usually I make an appointment to Mr. Joseph Steiner. His experience allows me to keep my vehicles properly maintained at reasonable cost. He always suggests wat must be done and what can wait till next visit! Got me in and out quickly. Everything went well and, as always, I had a great experience, felt comfortable from start to finish! Definitely I will be going back for next service or repair and would refer this place to more people! More
Excellent service,Lisa is great ,very helpful & friendly. Great service, but very disappointed with my car,twice power windows not working,,door locks malfunctioning & couldn't believe my glove box falling ap Great service, but very disappointed with my car,twice power windows not working,,door locks malfunctioning & couldn't believe my glove box falling apart..Not to sure about another Lincoln. More
AWESOME SERVICE DEPARTMENT I needed a couple keys cut and programmed, and a service. I talked to Sal in service , he assured me he would take care of it. And that’s exactly wh I needed a couple keys cut and programmed, and a service. I talked to Sal in service , he assured me he would take care of it. And that’s exactly what he did . I was back on th road the same day.. Malouf’s service department always gets the job done. Thanks, Martin O. Somerset , NJ More