Malouf Ford - Lincoln, Inc. - Service Center

Outstanding service I could not have been more pleased with the attention and service I received. Gerry, the service manager, went way beyond usual customer care to assis I could not have been more pleased with the attention and service I received. Gerry, the service manager, went way beyond usual customer care to assist me when my car experienced some issues with computer modules. His response not only lead to a prompt and effective resolution of my vehicle’s issue, but more significantly provided Immediate transportation that kept two disabled children from being stranded. Highest quality service indeed. More

Good experience Good visit as price was as quoted and employees were very friendly.Easy to get in and out and waiting room chairs are very comfortable. Good visit as price was as quoted and employees were very friendly.Easy to get in and out and waiting room chairs are very comfortable. More

Between Joe D and Marlo another perfect delivery I believe it’s May 8 or 9 Lease From Malouf, With Joe D and Marlo perfect .perfect , Joe D delivers everything he says he’s going to (with no BS )and M believe it’s May 8 or 9 Lease From Malouf, With Joe D and Marlo perfect .perfect , Joe D delivers everything he says he’s going to (with no BS )and Marlo finishes up the delivery, I recommend Malouf , Joe D and Marlo,To all my clients and friends. More

Repair i find the staff in sales, service department and office staff to be very professional, helpful. They respond to questions and problems in a friendly i find the staff in sales, service department and office staff to be very professional, helpful. They respond to questions and problems in a friendly and timely manner. More

Mustang Repairs Great service, got my car fixed in a very quick amount of time and made the process really easy for me to get the service i needed. Marlon is very k Great service, got my car fixed in a very quick amount of time and made the process really easy for me to get the service i needed. Marlon is very knowledgeable about mustangs and was pleasure to work with. More

oil change , tire rotation As has always been the case , all service issues have been conducted in a friendly courteous and professional manner . Malouf's services are great As has always been the case , all service issues have been conducted in a friendly courteous and professional manner . Malouf's services are greatly appreciated and are Highly recommended More

quick & easy I went for an oil change and they were able to complete a recall at the same time. I thought I would have to go back for that. The service was compl I went for an oil change and they were able to complete a recall at the same time. I thought I would have to go back for that. The service was completed in a timely manner, waiting room is pleasant, all questions were answered thoroughly. More

Do not go to this dealership!! Completely unhelpful and flat out disrespectful to their customers. They aren’t concerned about the customer or about their needs, they are only conce Completely unhelpful and flat out disrespectful to their customers. They aren’t concerned about the customer or about their needs, they are only concerned with making money. Steve Close was insanely rude and disrespectful and should not be working here as a manager. DONE with ford!!!! More

Tire Problems again I had a flat tire and because it had to be replaced as the tire had a cut in the side wall. I took it to the dealer because I paid $ 700.00 for tire i I had a flat tire and because it had to be replaced as the tire had a cut in the side wall. I took it to the dealer because I paid $ 700.00 for tire insurance when I purchased the 2014 Escape. Turns out the Insurance expired on Sept. 30. I was under the impression the tire Insurance was good for 120,000 miles. So I had to pay for the tire. I never receive a notice telling me the tire Ins. expired. Need less to say I am disappointed. Everyone is so nice and helpful at the service desk. My salesperson Marlo Hirshon is great. Just disappointed about the tire Ins. This is the 2nd time the Ins. failed me. More

Great service very helpful very knowledgeable I would definitely recommend this dealership. Chris was very helpful he did a great job and followed up with us to ensure that we were satisfied with our se definitely recommend this dealership. Chris was very helpful he did a great job and followed up with us to ensure that we were satisfied with our service More