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Malouf Ford - Lincoln, Inc. - Service Center

North Brunswick Township, NJ

4.6
127 Reviews

127 Reviews of Malouf Ford - Lincoln, Inc. - Service Center

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April 05, 2023

Always professional and courteous. Answers all my questions and fits me in for service in a very timely manner. Love that they come and pick the car right up at my home and deliver i More

by Jill.farkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Steiner
March 28, 2023

Their customer service is impeccable and because I’m handicap and I’m extra needs. They always try accommodating me.they keep informed on what is needed and go over my vehicle so I’m safe and feel at pe More

by santospeter61
Recommend Dealer
Yes
Employees Worked With
Dino Gemgnani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Debaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Iskander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

I have been buying/leasing cars from the Malouf dealership's for over 20 years. They have a very knowledgeable sales staff and the service department takes the time to explain service situations. More

by John McDonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen DeLucia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Steiner
February 14, 2023

I brought my truck in for service and an issue with transmission. Although under warranty, they wanted to charge me a diagnostics fee just to confirm if in fact there is a problem or not. Why have a More

by Ahimaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

I can not say enough good things about your dealership from your mechanics ,your services reps and as well your sales staff . Everyone at Malouf Ford in North Brunswick has served me since 2010 on my firs More

by Joseph Hodapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen DeLucia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Brown
August 06, 2022

Robert handled the sale of my ford escape, great experience I've been buying cars there for years always happy, Robert goes out of his way to insure great quality service great asset to Malouf Ford More

by Cupcake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Santoro, Joseph Steiner
Aug 06, 2022 -

Cupcake responded

I stand by my review Irene M, cupcake

August 11, 2021

Pleasant FastReliable Enough words have a great day Pleasant Fast Reliable Enough words have a great day and a good life More

by Firstbaio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Malouf service took the time needed to isolate the problem I had as difficult as it was until they resolved it. This type of customer dedication is by far the best experience ever and they will have a More

by btarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Close
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Iskander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy,Russell,Lisa,Joe , Joseph Steiner
April 14, 2021

Don has his heart within his job to help make the customer very satisfied go beyond his way to make sure they leave happy with their car More

by kobenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Hands down the worst experience I have ever had, I took my MKC in for a minor repair. My car is still under Factory warranty and the very nasty service crew and manager told me " if you didn't buy your car More

by specialfxinc
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager
2
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