Malouf Ford - Lincoln, Inc. | Page 171

Another Great Car Buying Experience I needed to buy a replacement of my 2008 Ford Fusion due to it being "totaled" by a careless learning driver as it was parked in front of my house. I needed to buy a replacement of my 2008 Ford Fusion due to it being "totaled" by a careless learning driver as it was parked in front of my house. My visit to "Malouf Ford Dealership" resulted in buying a new 2016 Ford Fusion with enhanced features. I was aided by a team of professionals with their personal touch. More

Fat & Happy So in the market for a new pick-up, and purchased my last American truck back in 2000 from Malouf and since Malouf contributes to some of our local or So in the market for a new pick-up, and purchased my last American truck back in 2000 from Malouf and since Malouf contributes to some of our local organizations in town they were first on my list. During my first visit I test drove a new f150 and explained I was awaiting details to be released on the new Nissan Titan and would be wrapping up my decision in November, I was also very pleased to find Don & Dino and passed on my regards. Ok, now it's November, I stopped in and headed over to see Don & Dino since to my surprise no one ever reached out to me and Don greeted me with a comment like well we thought you were buying a Nissan and I explained its a flop so he looked at my trade and I could see that he was very busy so I suggested he contact me during the week, and went on to inform Don & Dino we have a good friend who is part owner of a Ford dealership in the Harrisburg area and was sharing with them that their allocation with Ford can get them better priority immediately Dino started laughing at me, and Don tells me that if I purchase outside of the State Malouf will not service us. So a few days go buy and no return or follow up call again. I emailed Brain a salesman I meet outside who took another two days to get back and just responded with buy the truck at American Ford or Pa. honestly that was fine, since in the end I ordered the truck locally. Ironically I met friendly sales manager from American Ford flying back on a recent flight and ended up paying more to buy it locally. And in the end, I am disappointed that as a local resident and repeat customer it means nothing to the mgmt team at Malouf. I am sucker, for a handshake cup of coffee.....make me feel like a king and my wallet opens up! Since my experience I've learned of three more local friends including local police officers who have had identical experiences recently at Malouf. I have also learned Ford does offer certain priorities dates to dealers with status priority 10 orders which can be moved to priorty 1 in their order banks especially franchises with trucks held in Dearbon for missing parts reasons, which is currently around 28.000 F150's being held to go back through the assembly line due to missing back ordered parts. Ford also informed me that no dealer can refuse your service due to where you purchased the vehicle. Since American Ford provides loaners we will happily return to them for all our future service needs. As Don mention Malouf customers come first, so clearly I would always be last in for service, if not refused. My review is surely an isloated one, as my previous purchasing experience was positive. Being in sales I know dealing with customers day in and day out is daunting, but following up and going out of your way for local customers is crucial to yours success, unless of course you're fat & happy, and then it's time to give back or pay it toward or move on. More

Best returning experience I could have asked for. Going to the Malouf Ford dealership was the best decision I could have made on the moment notice I had when first moving to central Jersey. My salesm Going to the Malouf Ford dealership was the best decision I could have made on the moment notice I had when first moving to central Jersey. My salesman at the dealership was Billy Forsyth. He caught my attention because of his big smile and friendly warm welcome and a handshake the moment he seen me walk into the building. I just recently became a returning customer for a new 2016 ford fusion se lease and gave my loyal busines to him because of awesome he was with my first time experience in this what I thought would be a hassle of a process. However, Billy made it clean cut and dry for me and added no pressure whatsoever. I definitely appreciate business like that. I would definitely recommend everyone to him at the malouf ford dealership 100%. More

The BEST, most HONEST dealer I have ever used Okay, so I 'm over sixty and just bought the eighth new car I've ever bought, (A Ford Escape ES). I was honestly so very pleased by the service and in Okay, so I 'm over sixty and just bought the eighth new car I've ever bought, (A Ford Escape ES). I was honestly so very pleased by the service and integrity of the guys at Malouf Ford in North Brunswick. There was Dino Sr. and Billy (the Salesman) and Sam (the finance guy) and Dino Jr. All gave me not only great customer service and encouraged me to call any time or stop by if I ever needed further help, but treated me with such respect that I am DEFINITELY going to bring my daughter there to buy her next car. Previously, I was given BAD service by a dealer on Route 22 in Plainfield, but the guys at Malouf in North Brunswick were incredible. The loan rates they offered were great too. The only hard part was selecting from the many vehicles they have on the lot. FOR YOUR NEXT CAR, GO TO MALOUF FORD. More

Friendly and responsive Recently bought an ford mustang from Malouf in North Brunswick.It's a pleasure dealing with Manny Vyas.He his very helpful in getting the car i Wante Recently bought an ford mustang from Malouf in North Brunswick.It's a pleasure dealing with Manny Vyas.He his very helpful in getting the car i Wanted.He is very friendly and guided with all the specifications and prices. In the end i am happy and drove home with the car i wanted. More

What a pleasure....leasing a MKZ I was pleasantly surprised by my experience with leasing an new MKZ. Attentive, responsive, friendly, and fair are just a few of the words to describe I was pleasantly surprised by my experience with leasing an new MKZ. Attentive, responsive, friendly, and fair are just a few of the words to describe my experience with the Malouf team. Manny Vyas and Don Brown were a pleasure to deal with from a sales perspective, and everyone else I encountered was just as nice. I'd recommend Malouf Lincoln without hesitation. By the way, I really love my new MKZ! More

Friendly and Responsive Sales folks Recently leased an MKC from Malouf in North Brunswick. Normally hate the sales experience. However, dealing with Chris Fitzgerald and Dino Gemgnani JR Recently leased an MKC from Malouf in North Brunswick. Normally hate the sales experience. However, dealing with Chris Fitzgerald and Dino Gemgnani JR to get the car I wanted was a pleasure. No high pressure. They knew what I wanted and could afford. I had to wait till the lease price came down some, but in the end drove home with the car I really wanted, Would highly recommend both Chris and the Sales manager Dino Jr to anyone. More

Top Notch Customer Service! From beginning to end Steve Close, Jacinda Dos Santos and especially Bill Forsyth handled my Ford Explorer lease with top notch professionalism. On th From beginning to end Steve Close, Jacinda Dos Santos and especially Bill Forsyth handled my Ford Explorer lease with top notch professionalism. On the day I went to pick up my car they had me in and out in 30 minutes flat and with a complete Ford Explorer 101 "crash course" on all the new features in the vehicle and how to use them! Very pleased with their service! More

Great experience-Salesperson worked to make us happy From the minute we walked into the dealership our salesperson, Marlo Hirshon worked to make us happy from working with us to come to a great deal to m From the minute we walked into the dealership our salesperson, Marlo Hirshon worked to make us happy from working with us to come to a great deal to making sure that everything was perfect with our new car when we picked it up!!! My wife and I both agree that it was the best car buying experience we've ever had. We would definitely go back to her to buy another car. More

Fastest Lease on a New Ford Focus! My father did the shopping for me ahead of time and picked out the perfect vehicle. I was in a pinch. My current vehicle broke down with engine dama My father did the shopping for me ahead of time and picked out the perfect vehicle. I was in a pinch. My current vehicle broke down with engine damage, I just graduated nursing school and started a new job which I desperately needed transportation to get to. I took the morning off to come in. Dino and Chris took my completed application and got the car ready while I waited. They were pleasant and made it a very easy process. Most importantly they got me back on the road in time to get to work! Thank you! I understand now why my father buys all is cars from Malouf! More