Malones Automotive

I recently went to this dealership to purchase a 2019 Lincoln Navigator. The passenger side rear LCD stopped working. The ride was so-so. My 2013 Navigator rode better. The transmission got stuck in the Lincoln Navigator. The passenger side rear LCD stopped working. The ride was so-so. My 2013 Navigator rode better. The transmission got stuck in the first gear several times. The sales guy was very aggressive. He insisted that I purchase right away. The sales manager lied to me when I was trying to get a better price. He stated they were only making 65 bucks on the deal. There was no 7-day return period. The salesperson was very nice and professional. More

I contacted them first about a truck and even asked to put a deposit down, which they declined. After scheduling a time for me to see it, they canceled the appointment to prioritize an out-of-state buyer. put a deposit down, which they declined. After scheduling a time for me to see it, they canceled the appointment to prioritize an out-of-state buyer. Don’t make plans with customers if you’re going to switch them to the back of the line. More

The easiest car buying experience I’ve ever had. They let you test drive and ex evaluate the car without bothering you. They let you test drive and ex evaluate the car without bothering you. More

Sort of the nightmare scenario- Buy used car that appears to be in decent shape. Take it home, drive it for a short time, and end up putting a ton of money in the car for repairs within two months. Can't. Ta to be in decent shape. Take it home, drive it for a short time, and end up putting a ton of money in the car for repairs within two months. Can't. Take. Car. Back. Prices are high, cars are average used cars, financing is questionable. Would not recommend this place to anyone I liked. More

I drove over 1. 5 hours to come to this dealership to look at 2 cars that I really liked. The salesperson, Owen, was incredibly helpful and stayed late to work with 5 hours to come to this dealership to look at 2 cars that I really liked. The salesperson, Owen, was incredibly helpful and stayed late to work with my family and I on looking at the cars, test driving them and making a decision. I made the decision to buy a car and sat with a wonderful finance lady, Janice. When looking at the paperwork 2 things stood out: $799 dealership fee and $599 for a dealer installed LoJack system. The fees seemed high, but it is what it is because the dealer will do whatever they want with fees. I told them I do not want or need the LoJack system and would like it removed. They said it would be a problem with the owner. Per the communication from the owner to the team "a customer cannot come in and ask for that to be removed". Red Flag!! So that brings me to this review. In all the years of purchasing a vehicle, I have never seen a dealership go out of it's way to shove down the throat of a customer a dealership add on and force the customer to pay for it. Every dumb add on made by dealerships that did not come with the car and aren't on the window sticker (security systems, LoJack, paint items, etc.) should not be forced on the customer. Everything was in place with me as a Tier 0 customer, with great credit and ready to buy the car. Instead the sales manager and hence the owner, tell me that they will only discount $100. Maybe anyone else who is in love with a vehicle is willing to take the hit. Not me. The dealership made a decision to add something to a car that doesn't need it and that the customer doesn't want. They now lose a $45K deal because I believe in the principle of working with the customer and not forcing it on someone. Unfortunately, a great salesperson, Owen, loses the deal too because his management doesn't believe in working with the customer. I happen to be a customer who looks at every line item. Others won't care, and this dealership will make an easy $599 on them (along with the incredibly high $799 fees). Maybe dealerships feel that under the current circumstances they have the upper hand. Customers should not be bullied because the dealer feels they have some leverage. They lost a good customer and I will make sure to let anyone know how this dealership wishes to work with customers. For others, they will be blinded by the car and be easily screwed out of $1400 dollars - easy money for the dealer. Good luck and just be aware. More

Jim was great he was very helpful and made my car buying experience very pleasant DJ experience very pleasant DJ More

Very smooth process with the Team at Malones. Did most of the research from home. Jaime was easy to work with and knowledgeable about the XC90 I bought. I was only at the store for a little over an hour of the research from home. Jaime was easy to work with and knowledgeable about the XC90 I bought. I was only at the store for a little over an hour and I was already on my way. The Financing was simple and easy. Thank you Team Malones for the good buying experience! More

Mercedes purchase I purchased a 2014 Mercedes suv from Malones in November 2017. I viewed the vehicle on the internet and flew to Atlanta to complete the purchase. The I purchased a 2014 Mercedes suv from Malones in November 2017. I viewed the vehicle on the internet and flew to Atlanta to complete the purchase. The vehicle was exactly as represented and was extremely clean. Great sales team and I would buy another car from them. More

Car was as described Got a great Cadillac from here, in very good almost showroom condition. I recommend going in-person because they're busy enough you may end up chasing Got a great Cadillac from here, in very good almost showroom condition. I recommend going in-person because they're busy enough you may end up chasing them on the phone. More

Beautiful Mercedes; Excellent Service! Car was perfect, Gerard, Janice and mike did a great job taking care of me, prices were low and standards/quality were high! 5 stars! Car was perfect, Gerard, Janice and mike did a great job taking care of me, prices were low and standards/quality were high! 5 stars! More