Malloy Toyota

The is the second car we have purchased from Kern Toyota with Jerry Clarke as our salesperson. He is very thorough and we feel comfortable working with him to meet our vehicle needs. Ken Cooper assisted, with Jerry Clarke as our salesperson. He is very thorough and we feel comfortable working with him to meet our vehicle needs. Ken Cooper assisted, when Jerry was not there, to show us several models that ultimately led to our selection of a RAV4. We are very pleased with the excellent customer service we received from both salesmen. They are both very thorough and attentive to the customer's requirements. We couldn't help but notice how well the two gentlemen work together to meet their customer's needs while still respecting each other as professionals. More

When we was searching for a car to replace my Toyota pickup. We visited all dealer in our area, test drove several cars, and talked to several salesman and sales manager. Our experience took us back to pickup. We visited all dealer in our area, test drove several cars, and talked to several salesman and sales manager. Our experience took us back to Kern Toyota, where we have had our two Toyota services since We moved her in 2004. When we would take our vehicle in for services, We would always look at all the new Toyota, Jerry Clarke was the only salesman that made a effort to ask us if we need any help or could he show us a certain Toyota. All others who had seen us exit service department waiting room didn't take an interest in us. Therefore when we decided to purchase a new Toyota, we contacted Jerry Clark, explained to him what we were looking for and what extras we wanted on the car. He ask me if we had drove the Camry and we said no, he suggested that we try each type, including the Camry Hybrid. Once we decided on what model we wanted, he found the vehicle, offer us the price that we was looking for. Within 2 days car was here and we had the Camry we had been looking for. That has been over two years and he has taken care of any question we have had and has always been there when we needed something. When we decided to replace the 1999 4 Runner, We will be sure we contact Jerry Clarke, cause we know he will have our best interest in mind when we are searching for a new car. More

My name is Georganna and I would like to tell you about my experience with Kern Toyota. I purchased my first toyota in 1998. At that time I very impressed with Kern's My Husband just recently purchased a T my experience with Kern Toyota. I purchased my first toyota in 1998. At that time I very impressed with Kern's My Husband just recently purchased a Tocoma Truck and again from Kern's. Jerry Clarke was my principal sales person. He went over and above to find me the best new car for me, and particularly found just the car I wanted. I am not easily satisfied with most sales people, but Jerry was very patient and efficient with my time. It was truly a pleasure to deal with him and I would definitely have him as my advocant again. More

Sales like a good friend is talking to you. This is our 3rd car bought here from polite professional people. Also the service, to include people and waiting area are outstanding. Service takes your car on 3rd car bought here from polite professional people. Also the service, to include people and waiting area are outstanding. Service takes your car on time, turns it around quickly at reasonable prices. Hardly time to read your book and take advantage of the free/good coffee. This is a "no pressure" dealership. More

My husband and I recently purchased an automobile from Kern Toyota. This is the second auto we purchased from a dealer in 30 years, so it was a scary experience for us. Being on a tight budget made the Kern Toyota. This is the second auto we purchased from a dealer in 30 years, so it was a scary experience for us. Being on a tight budget made the situation more difficult. I contacted 3 dealers in the Winchester area and explained my situation and special circumstances that needed to apply for us to purchase. Over a 2 month span 2 dealers dropped out of looking for a good reliable used auto for me and the calls they made to us were over the amount and terms I had specified. I lost hope and our older car was chugging along on its last leg. I passed Kern Toyota one day and decided to stop in, I met Ken Cooper and explained my needs. From that day on I felt that he was 100% into finding an auto for us. HE DID and the price was right it was exactly what we needed and could afford. I recommend Kern Toyota for our next new car or as I, a used car purchase. It has been many years that I hae received such fantastic customer care from the first contact lady that answers the phones and especially made sure all the messages were received and even called back if Ken was busy with answers to the finance manager to the cleanup crew of 2 ladies and 1 gentleman who made my car look brand new, to of course KEN COOPER who made it all happen THANK YOU. I cannot relay how proud and thankful that we found the dealership and Ken. We once again have the freedom to travel without the fear of mechanical breakdowns, (along time since we have had that fear resolved)..Next car go to Kern Toyota and tell them Paula sent you. More

While the pricing was average the service was outstanding. The particulars of the vehicles and the financing were explained in a clear and concise manner. Mr. Clarke was friendly and not high p outstanding. The particulars of the vehicles and the financing were explained in a clear and concise manner. Mr. Clarke was friendly and not high pressure. The car was ready for us per agreement and he gave of a tour of the facility even after knowing the deal was a sure thing. I would recommend this dealer to anyone looking for a moderate price and outstanding service. Service is important to us because we keep a vehicle for a longer period of time and rely on good service. Sincerely, Barbara Blevins More

I moved to the area a few years ago and began to have my Toyota serviced at the Kern Toyota dealership. I always received outstanding and reasonable service each and every time I went. When having any rep Toyota serviced at the Kern Toyota dealership. I always received outstanding and reasonable service each and every time I went. When having any repairs down I was always offered a ride back to work and when a warranty job needed to be done they loaned me a car with no hassle. When I began to replace my vehicle I really wanted to work with the dealership because I felt I was always treated fairly. As a female it might sound cliche but that was important to me. I was allowed to test drive easily any vehicle I was interested in and kept a few overnight to help with the decision. I did look at other dealerships but felt pressured by the salesmen. I think even if I leave the area next time I am searching for a car I will check first at Kern Toyota as I feel confident that long distance I would be treated the same. Once my decision was finally made I received what I felt was a good price and the transaction was handled seamlessly without any problem. They took care of everything. Importantly also it didn't detract from work time either and I felt good and still do about the transaction. I love my new car and feel confident that my third Toyota will be as reliable as my first. I will continue to have it serviced at Kern Toyota. More

I bought a new car at Kern late last year. I had reasonable expectations and got exactly what I wanted without any runaround or games or hassles. Overall a great buying experience. Also, I have the reasonable expectations and got exactly what I wanted without any runaround or games or hassles. Overall a great buying experience. Also, I have the two-year service plan and so far it's been really good. All the people are helpful are friendly. Kern seems to have a very good rep around town. I'm pretty certain I'll be replacing my other vehicle at Kern in the near future. More