Jerry's Ford of Alexandria. - Service Center

I did try to flush brakes on my E350 van, first i get the quote of $130 by phone, but when I brought van to dealership, their manager Art Beatson gave me price of $180. his explanation was: "because its dies quote of $130 by phone, but when I brought van to dealership, their manager Art Beatson gave me price of $180. his explanation was: "because its diesel!" kinda diesel brake flush different from gas. What the BS! Tedd Britt Ford did this job for $125. I'm going to file compliant for this overcharge. More

Absolutely horrible! If you want a dealership to fix things without authorization and to not keep you updated on the repairs then go to Jerry's you will be happy. It really was out of hand, they were s things without authorization and to not keep you updated on the repairs then go to Jerry's you will be happy. It really was out of hand, they were suppose to estimate the work on my ford focus, instead tom jackson, one of the serive managers, did the work and then when I said that he shouldn't have he balked, because he knew that he did not have the signature on the work authorization docs. They were horrible to deal with and luckily will never have to go back, please go somewhere else, anywhere.... More