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Malloy Ford of Alexandria

Alexandria, VA

1.8
259 Reviews

6510 Little River Turnpike

Alexandria, VA

22312

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Showing 259 reviews

March 21, 2012

Overall excellent service, Angel Gammons did a great job throughout the process. The car is what I expected and the delivery process was quick and complete. More

by seppl11552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 16, 2012

An outstanding dealership that is not only filled with professional and courteous people...but also very thoughtful and personal people that you make you fill like part of the family. More

by Doris Walters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ehab Kandil, James Diggs, Joe Messina
March 07, 2012

I bought a new Fusion on 15 February 2012. I have purchased a few new new cars in my time, but my experience so far with Jerry's has been the best by far. Everyone with whom I dealt, starting from th More

by sadlerlr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gammons, Mike Ip, Bill Harned
March 05, 2012

After looking online at the vehicle I was interested and contacting the Jerry's via the website form, I was quickly followed up with and sent pictures of the vehicle (the website did not have actualy pictur More

by hjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gammons, Jor Messina, Joe Messina
March 03, 2012

I had purchased several used cars in the past, but never a new one. I sent an e-mail request to Jerry's Ford and Angel Gammons was in touch right away. The Dealership did not have the exact car that I h More

by jltanck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel, Joe Messina
February 29, 2012

Worst experience I ever had at a dealership. Bill Harned should be ashamed of himself for the threats and rude behavior he made towards me and my wife. Telling us we're "banned" from ever coming there again More

by pissedatbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Harned
Mar 16, 2012 -

Malloy Ford of Alexandria responded

Hello pissedatbill, Please accept our apology, for this is not how we normally do business. We at Jerry's Ford, appreciate all of our valued customers, and an incident such as this only happened one other time, a few months ago, when a client came into our dealership and acted in an obnoxious, loud, disrespectful and rude way. And of course, we had to ask him to leave because he was unruly and disruptive to the business. Once again, we would like to extend our sincere apology. Sincerely, Bill Harned

February 22, 2012

I've been searching for the Ford Explorer for quite a while but if the price wasn't right the product wasn't configured to my standards. I visited multiple Ford dealership and the customer service didn' More

by anixon20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Gammons, Joe Messina
February 19, 2012

Best car buying experience I've had in 35 years! Everyone was exceptional, helpful, and no nonsense. Angel Gammons was a great salesman - polite, fair, and explained everything. More

by joslin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gammons, Joe Messina
February 04, 2012

Good atmosphere, quality service, friendly nature, and full of great advice. Angel gets two thumbs up from me. He helped me purchase my first car and I can pretty much say that I was in good hands thoug More

by jojobo45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Messina
February 03, 2012

After starting the internet process and deciding on the Ford Escape, Angel listened to what we wanted on the vehicle and began the search. He spent many hours answering our questions and searching for the More

by marilynphl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gammona
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