Malloy Ford of Alexandria

We were looking for a 2012 Ford Focus, and had in mind exactly what options we wanted for the car before we ever visited a dealership. After test driving a Focus at another dealership, we went to Jerry's exactly what options we wanted for the car before we ever visited a dealership. After test driving a Focus at another dealership, we went to Jerry's Ford based on their solid, positive reputation, and our experience matched that reputation. Even though the dealership had several cars in stock that were close to what we wanted, but not exactly what we wanted, Dave Donley, our salesman, did not try to pressure us into buying something we didn't want. Instead, he was very helpful and informative, first searching extensively at other regional dealerships for the exact car we wanted, and then, upon not finding one, helping guide us through the custom order process. And when it came time to negotiate price, Dave gave us an excellent price for the car despite the fact that it was a special order. While waiting for the car to be built and arrive, Dave provided excellent communication regarding the status and whereabouts of the car, and even took the time to call and tell us it was being delivered, before the car was even off the truck! Overall, we were very satisfied with our experience at Jerry's Ford, and we would not hesitate to recommend them to our friends or family. More

Angel Gammons is fantastic to work with. We found Jerry's Ford through USAA and he contacted us shortly thereafter. We had been looking at another dealership and were completely frustrated with the Jerry's Ford through USAA and he contacted us shortly thereafter. We had been looking at another dealership and were completely frustrated with the games they were playing. We simply wanted a straight-forward price over the phone and Angel delivered that in less than 15 minutes, via telephone. We were so impressed that we drove out to see the vehicle right away. He made the entire process as expedient as humanely possible, all with zero pressure. Angel understands that customers want clear information about the vehicles and pricing, and then he steps back to give you time to think about it! His approach is friendly and yet he's not fake. He's just good at his job and is good with people! I also want to say that the other employees we came into contact with at Jerry's Ford were very friendly and helpful. And let me add this, for what it's worth: Jerry's Ford isn't the flashiest business, but they give the best deals! Think about it, if a business (whether a bank or a car dealership) is palatial in appearance, where do you think the money to build and maintain that structure comes from??? YOU and me of course. Jerry's Ford is clean and well appointed but they keep the focus on what it should be on: providing the best service and pricing for their customer, versus trying to have the best kiddie amusement park, if you get my drift! If you're sick of the games like we were, give Jerry's a try... I doubt you'll be sorry you did! Oh, by the way, we love our new Expedition too! More

Absolutely best experience I have ever had buying a car, twice now! My initial sale was with Angel Gammons while stationed in Hawaii, everything was done via phone and email having never seen the vehicle. twice now! My initial sale was with Angel Gammons while stationed in Hawaii, everything was done via phone and email having never seen the vehicle. It turned out perfect, the vehicle was waiting for me when I arrived from my move. The experience, especially Angel Gammons' professionalism and patience is what brought me back one year later to purchase a second Ford vehicle. I tell people the story quite often at work. Angel respected me as a customer and a person and most impressive, was how respectful he was of my family. Thanks, I have already referred friends and strangers. Sincerely, John I. More

Met my every expectation. I found my car on the internet, when to the dealer with a price from my buying service, and they put together a deal to beat it. Can't ask for more than that. when to the dealer with a price from my buying service, and they put together a deal to beat it. Can't ask for more than that. More

Excellent Dealership. Salesman Angel Gammons was very helpful, understood what I was looking, showed me all the different trims of the Ford Focus and all the options available. He made it very easy to ma helpful, understood what I was looking, showed me all the different trims of the Ford Focus and all the options available. He made it very easy to make a decision. Best car buying experience I have ever had. More

After a very disappointing experience at another Ford Dealership, we contacted Bill Harned. Bill turned around our experience quickly and provided us with concrete, specific and detailed figures. Within Dealership, we contacted Bill Harned. Bill turned around our experience quickly and provided us with concrete, specific and detailed figures. Within a couple hours, we were able to get the car we wanted, be very happy with the quick and fair trade in offer, and surprised by the final price. We figure we saved a lot of money over the experiences we found at another dealership earlier in the day. Great service, great people and a very no hassle experience. More

My experience with Jerry's Ford Sales was excellent. Angel was the consumate professional and was quite knowledable with regards to answering all my questions. I would definitely recommend this dealers Angel was the consumate professional and was quite knowledable with regards to answering all my questions. I would definitely recommend this dealership and Angel Gammons in particular to all my friends and family. More

Great experience from start to finish. Felt real good about the purchase and all the folks involved. Love my Explorer! I look forward to purchasing my next car there also. Thank you Team! about the purchase and all the folks involved. Love my Explorer! I look forward to purchasing my next car there also. Thank you Team! More

Angel Gammons was simply outstanding! I've bought many cars over the past 30 years and Angel was the best! He told me he would get me a great deal and beat the competitors; he backed up his words with act cars over the past 30 years and Angel was the best! He told me he would get me a great deal and beat the competitors; he backed up his words with action. His professionalism, enthusiasm, product knowledge, and customer service were superb. I will DEFINITELY recommend my friends visit Jerry's Ford for their car needs. Also, wanted to mention the Bill Harned, the GM, went out of his way to ensure my wife and children were comfortable and entertained while I worked with Angel to look at several Explorers. Bill assured me that Angel would take care of my needs... Bill was absolutely right. It's obvious Bill runs a professional outfit. I appreciate his desire and commitment to make my wife and me feel like we got the best deal on our Explorer as well as the best deal on our trade in of a 1997 Expedition. I will also recommend my friends visit Bill for their car/truck needs. Finally, I wanted to mention the professionalism, effectiveness, and efficiency of Joe Messina. He processed our finance paperwork in record time and made sure I understood every detail of the financial arrangement. He also was simply outstanding! Thank you to Jerry's Ford for making our buying experience pain free... in fact, it was a pleasure to buy from Jerry's Ford. I've been in the Air Force for 21 years and will tell all of my DC friends to visit Jerry's Ford. Thanks again!!! Sincerely, Brent and Kimberly McArthur More

My experience buying a pre-owned Ford Ranger was beyond great. At 50 years old, I have dealt with many automobile dealerships. This was my first completely excellent experience. From the follow-up call fro great. At 50 years old, I have dealt with many automobile dealerships. This was my first completely excellent experience. From the follow-up call from the receptionist before ever arriving at the dealership through the reminder letter regarding MD state inspection. I purchased the 2000 Ranger as a work truck for the company I work for. My sales person Dave Donley is very knowledgeable of Ford and the automobile industry overall. He made the buying process not only easy, but fun. Because he owns an older Ranger, he made me very comfortable with my purchase. Dave even drove my new truck back to my shop in Lanham, as I had my personal vehicle and could not drive both! My finance manager, Joe Messina, also made me 100% comfortable with my transaction and even introduced me to Gary Cohen, the executive VP. That made me feel like a very special customer. Because of the extra mile efforts of everyone I met at Jerry's of Alexandria, I will certainly highly recommend this dealership to everyone! Thank you team! More