Malloy Ford of Alexandria

I wasn't interested in buying a new car until I received a letter about an amenity program stating that no matter what your credit score was they could put me in a new vehicle. Well the rest is history, I a a letter about an amenity program stating that no matter what your credit score was they could put me in a new vehicle. Well the rest is history, I am now a proud owner of a new 2012 Ford Escape. My sales person name is Dave Donley, he is very knowledgeable, friendly and a very patient person. To sum it all up everyone there is all of the above. But I must say Mike Ip, aka Magic Mike is awesome in closing deals. Bill Harned, general manager loves is job and made me feel confident that the car I wanted would be mines. Not only I'm I recommending my entire family and friends to purchase cars from this particular dealership and sales person, I am recommending strangers as well!! Keep of the great job!! More

Angel was very professional and took time to explain many aspects of the different models we were interested in and once we decided on the car he took extra car to explain things in great detail about the ca aspects of the different models we were interested in and once we decided on the car he took extra car to explain things in great detail about the car, the price, service, warranty and was always attentative to each of our questions. He also demonstrated the features which were unique to this model from any other care we owned. More

This dealership and Angel & Joe were VERY friendly and knowledgeable. They had the FULLY LOADED vehicle that I was looking for with LOWER MILES, WARRANTY and a LOWER PRICE than the manufacturer Dealer and knowledgeable. They had the FULLY LOADED vehicle that I was looking for with LOWER MILES, WARRANTY and a LOWER PRICE than the manufacturer Dealer with the same vehicle. They took the time to answer all of my questions and address any and all concerns. The Price service and selection were TOP NOTCH. The dealership was clean as were the automobiles. They took it in back and detailed it again (not that it needed it) AND filled up the tank before I left. Joe took care of financing and found me a BETTER finance rate that my own financing offered. When Joe was finished with financing I ended up with the vehicle AND and extended warranty (mind you the vehicle already came with a remaining warranty) FOR LESS that the Manufacturer Dealers asking price for and IDENTICAL vehicle with MORE miles and NO warranty. I sincerely believe that Angel, Joe and this dealership will satisfy ALL of your car buying needs. I would and WILL recommend Angel, Joe & Jerry's Ford Sales Inc. to ALL of my family and friends. More

Of all the years we have been doing business with Ford, Angel and Mike at Jerry's was the best experience overall. They treated us with respect and made the customer experience very pleasant. The best we Angel and Mike at Jerry's was the best experience overall. They treated us with respect and made the customer experience very pleasant. The best we have ever had when dealing with any dealership, true professionals who went above and beyond. More

This is an update to a previous post with the original sale with Mike Stoner. Jerry's Ford included a 90 day warranty with the car (lemon) I bought. In short, they sold me a warranty that never existed sale with Mike Stoner. Jerry's Ford included a 90 day warranty with the car (lemon) I bought. In short, they sold me a warranty that never existed (they never turned it in to company in FL). I had repairs in excess of $1500 that were covered items in the phony "warranty" that they provided. I was referred to Bill Harned, who refused to pay for the repairs (one of which I had a used part -inexpensive- put in) even though Jerry's provided a false document of items covered. He basically mocked me saying he would pay for the "broken wire" that cost $5 in repair (incidentally wasn't covered in the false warranty) and asked me to drive it over to his shop to "check it out", even though it had already been fixed. This outfit appears to be very crooked-- and the buyers should be warned. I guess they thought that because I'm out of state, they can get rid of a problem car without having to stand behind it. I was shocked at the brazen dishonesty and lack of integrity. More

Working with Bill Harned, General Manager, and Subeyr Sagal, Sales Associate, as well as Joe Messina, Finance Manager, was a pleasure. My total experience was pleasant and each were the consumate profes Sagal, Sales Associate, as well as Joe Messina, Finance Manager, was a pleasure. My total experience was pleasant and each were the consumate professionals focused on customer service. More

I received an excellent and fair price for the truck; I had honest dealings with all the sales people about the truck & price. And had candid conversations with all sales personnel. had honest dealings with all the sales people about the truck & price. And had candid conversations with all sales personnel. More

I took my car there to fix a noise and an oil leak. I got the car back with a bunch of noises, shaking and the leaking did not stop. So basically I paid them money to make my car worse. I took it to another the car back with a bunch of noises, shaking and the leaking did not stop. So basically I paid them money to make my car worse. I took it to another dealer and I had to redo the whole job again that Jerry's supposed done it at the first time. Plus the other dealer had to fix the wrong stuff Jerry's add it to my car. More

We were looking for a new car and we used USAA to get quotes from a few local dealers. Since we were buying a new car, we new exactly what we wanted as far as VIN make/model, color, interior, and featur quotes from a few local dealers. Since we were buying a new car, we new exactly what we wanted as far as VIN make/model, color, interior, and features. Angel was very patient and helpful. He had the exact vehicle that we wanted and he honored the USAA price. We were very happy with our experience at Jerrys and have been very happy with our new car. More

Angel and Mike were very responsive from the sale negotiation, financing, tag transfers, etc. Great job, friendly folks, no pressure, great deal, efficient. Thanks Jerry's! negotiation, financing, tag transfers, etc. Great job, friendly folks, no pressure, great deal, efficient. Thanks Jerry's! More