Malloy Ford of Alexandria

Very nice, helpful staff We got a great lease deal on the 2014 Ford Escape SE, and we are very happy with our experience. Daniel and James worked with us until we got a car we We got a great lease deal on the 2014 Ford Escape SE, and we are very happy with our experience. Daniel and James worked with us until we got a car we loved and pricing we could afford, and we greatly appreciate their patience and willingness to be flexible. They were just as helpful and nice when we returned to pick up the car (driven from another state). Joe Messina was funny and quick to get everything done. We're glad we chose Jerry's. More

Best Car Experience Ever I have been known to be a little abrasive/difficult to deal with. This is to say, I actually left this dealership and had no intention on returning. I have been known to be a little abrasive/difficult to deal with. This is to say, I actually left this dealership and had no intention on returning. However, Ehab called back and asked about my experience. I let him know I was disappointed and next thing was the GM calling me! Needless to say, I bought my car not through pushy sales antics used by many dealerships but rather OUTSTANDING customer service and care! I will send anyone looking for a vehicle here. Thank you, my son has already named the car! More

Uncomplicated, Wonderful People We worked with Angel and Milson when we bought our car. They were VERY friendly, left us alone when we asked them to and were there and available righ We worked with Angel and Milson when we bought our car. They were VERY friendly, left us alone when we asked them to and were there and available right when we needed them - perfectly UN-pushy and available to answer any question. After we got home, we noticed there were a few marks on the car - not scratches, but they needed to be buffed out. We called them up, went in and they were VERY attentive and VERY responsive. They apologized for the oversight and took care of it right away - it took less than 15 minutes. We absolutely recommend buying a car and getting service here - LOVE THEM! More

GREAT PEOPLE!!! What a great experience! After being treated really poorly at 2 other dealerships it was so refreshing to be so welcome! Every person there worked t What a great experience! After being treated really poorly at 2 other dealerships it was so refreshing to be so welcome! Every person there worked to make sure our experience was top notch! They met every obstacle with positive solutions and dedication to their trade! I am not easily impressed but I was….impressed. thank you thank you thank you! More

Positive Experience We had a positive car buying experience at Jerry's Ford. We worked with two sales reps and both were great. Brandon and Dan were both very professio We had a positive car buying experience at Jerry's Ford. We worked with two sales reps and both were great. Brandon and Dan were both very professional, knowledgeable and not overbearing. They were a pleasure to work with and have excellent people skills. Management with Angel and James is top notch. Joe is efficient and makes the financing process entertaining. Everyone has a great work ethic and take the extra steps to provide great customer service at Jerry's. We were provided an excellent car in a timely manner. We received a very reasonable price on our trade in vehicle. Overall, I recommend Jerry's for anyone looking to purchase a car. More

Great car buying experience The team at Jerry's Ford was great in helping me get into the car that I wanted to be in, without being too pushy. Dan was great to work with and help The team at Jerry's Ford was great in helping me get into the car that I wanted to be in, without being too pushy. Dan was great to work with and helped make me feel comfortable with everything throughout the buying process. Would definitely recommend! More

Courteous, Professional, Fast! Huge mechanical issues with my car but the team was impeccable! I expected to be down for a few days but these guys worked quickly and efficiently to Huge mechanical issues with my car but the team was impeccable! I expected to be down for a few days but these guys worked quickly and efficiently to make my problem disappear. Definite 5 star service here. I was able to get back on the road in no time. Keep up the amazing work! More

Very glad I went here! Very professional, understanding, friendly and courteous, efficient and knowledegable people! The sales process was not stressful as I feared, coming Very professional, understanding, friendly and courteous, efficient and knowledegable people! The sales process was not stressful as I feared, coming from a bad experience from another car dealership. Kudos to Dan Chaconas, Joe Messina, Milson and Angel for the great experience! You guys definitely rock! Waitaminit! Can I rate more than 5 stars here? More

Customer Service closes the deal The reason why I gave the rating that I did is because of customer service. Brandon was very personable and willing to listen to me as a customer. P The reason why I gave the rating that I did is because of customer service. Brandon was very personable and willing to listen to me as a customer. Purchasing a car is stressful enough for some people (me) but working with Brandon was truly a pleasure and I appreciated that. In the future, I would be willing to purchase another vehicle from Jerry's. Shout out to Brandon and Bill (S/M) for closing the deal. More