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Malloy Ford of Alexandria

Alexandria, VA

2.0
262 Reviews

6510 Little River Turnpike

Alexandria, VA

22312

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Showing 262 reviews

January 29, 2015

Great car great price great service I found a car online a black 2013 ford fusion. Because of the great price and great customer service. I made the long train trip from nj to va and O More

by stunnershow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun hall, Oscar Ayala
Feb 12, 2015 -

Malloy Ford of Alexandria responded

Thank you for taking the time to leave us a review here on DealerRater. We are glad you decided to take advantage of our great deals and make the trip to see us in Virginia. Our sales staff is eager to help our customers and that is great to hear that we provided a high level of service when it came to purchasing your 2013 Ford Fusion. Thanks again for your business!

January 26, 2015

More Mustangs I wanted a Mustang. When it came to selection they had more in stock than any other dealer in the area. The staff was extremely friendly and welcoming More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Shaun, Joe Messina
Feb 12, 2015 -

Malloy Ford of Alexandria responded

When the new Mustang came out, we were prepare to order many in all configurations just for our customers. We are happy to hear you found exactly what you were looking for and our staff assisted you along the way during your purchase. It truly means a lot to hear we were your "#1" choice when it came to shopping for a new vehicle. From our entire staff here at Jerry's Ford in Alexandria, we thank you for your business and look forward to serving you in the future!

January 26, 2015

Sincere and Genuine Shaun followed up with me after my Internet inquiry on a ford focus. He was very positive and pleasent to talk to over the phone. He addressed my c More

by redfocus14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hall, Calvin Gilliam
January 26, 2015

Very Satisfied We had spent half the day at CarMax and then went to Jerry's of Alex. Service was great here- test driving was easy..left with a wonderful car. Will More

by genenina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hall, Calvin Gilliam
January 23, 2015

Excellent Dealership Service Experience! Excellent Dealership Service Experience: With or without an appointment, the Jerry's Ford Customer Service Staff (and Bill Ritenour in particular) hav More

by Nomad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic who serviced my vehicle: Thanks!, Bill Ritenour
January 23, 2015

Great Dealer Service Experience I have had my Sport Trac Serviced at Jerry's Ford since buying it new in February 2008. I have been dealing with Bill Ritenour since the beginning. H More

by onebadgman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ritenour
January 05, 2015

Poor customer service This place is run by bunch of crooks and don't walk away... Run! After spending significant amount of time negotiating a deal with the sales manager, More

by Mo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Messina
Jan 05, 2015 -

Malloy Ford of Alexandria responded

Mo, we are sorry to hear that there seemed to be some communication when it came to the dealer processing fees. The fee amount is publicly posted throughout the dealership for any customer to see ($589). All sales are subject to this dealer processing fee. We wish to make this right and take a look into what the confusion was - please give us a call at our store and ask for our General Sales Manager. Thanks and have a great day!

November 21, 2014

BEST EXPERIENCE EVER!! I came to this dealership after being treated very badly at Cowel's Ford and walking out of that dealership. Edward the finance manager from the st More

by apdnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Walker
November 14, 2014

Go see Daniel Chaconas! Jerry's worked hard to find us the exact end-of-model-year vehicle that we were looking for and brought it in from out of state. Jerry's "won" a comp More

by Keith Crabtree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mahoney, Joe Messina, Daniel Chaconas
October 19, 2014

"Awesome Experience" In the beginning I was apprehensive about going to the dealer due to the red tape/ willing and dealing the least to say so I started my search online More

by gconley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Messina, Lisa Walker
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