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Malloy Ford of Alexandria
Alexandria, VA
271 Reviews
Jerry's Ford has been in business for 40 years and is family owned & operated.
At Jerry's Ford Alexandria, we offer new Ford cars in the Washington DC area, along with used cars, trucks & SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for.
Our financial staff at Jerry's Ford Alexandria, offers expert advice for those seeking a great Ford car loan or lease. Our service doesn't stop there. Customers can come in & take advantage of our knowledgeable Ford car repair technicians & a fully-stocked inventory of Ford car parts.
We want our Customers to be completely happy & satisfied. Our Customer Service Department will be glad to help with any questions. 703-256-5000 ext.200.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 271 reviews
October 20, 2015
Lies, lies, lies Set up appointment to test drive and buy a truck. Drove 3 hours, got to dealer, salesman said truck was sold. Tried to sell me a similar truck at ab Set up appointment to test drive and buy a truck. Drove 3 hours, got to dealer, salesman said truck was sold. Tried to sell me a similar truck at about the same price, however, deal was 3k over the original truck I came to purchase. Told me to check KBB for trade value, did, printed out, and was questioned where I got the value of truck. Provided copy of KBB to floor manager, wouldn't even look at it, asked me if I entered correct information. Walked out of dealership. Emailed general manager, no response!! Don't go there, they don't keep there word, and are not trustworthy!! More
by tiddle
Employees Worked With
Hans Antonio, Samuel Nwankwa
August 14, 2015
Ty is awesome, honest and straightforward. A++++++!!!!!! :) Honestly I was dreading going to Jerry's or any other dealership. But i had no choice. And i will say Ty was awesome. He's honest and straightforward. Honestly I was dreading going to Jerry's or any other dealership. But i had no choice. And i will say Ty was awesome. He's honest and straightforward. They took care of my truck and i didn't feel ripped off. i will be going back to Jerry's and TY will be my service advisor. More
by David Pantano
Employees Worked With
Ty Alexander
July 07, 2015
Great place for purchase and servicing of a Ford vehicle. Got exactly the car I was looking for here, with no fuss or trouble. Friendly, professional people in Sales, Finance and Service. Highly recommended d Got exactly the car I was looking for here, with no fuss or trouble. Friendly, professional people in Sales, Finance and Service. Highly recommended dealer. More
by Drawbar4935
Employees Worked With
James Richard, Daniel Ford, Anthony Romano, Zjamonte Hamlet
May 20, 2015
Thank you! I have never had such a pleasurable experience getting my car fixed before! Thank you, thank you, Jerry's Ford service department. Friendly, fast, an I have never had such a pleasurable experience getting my car fixed before! Thank you, thank you, Jerry's Ford service department. Friendly, fast, and fun! More
by Cvm2003
Employees Worked With
Ty Alexander
April 21, 2015
Great customer service I'm very happy with the sales and service department at Jerry"s Ford of Alexandria. The buying experience over all surpassed my expectation. T I'm very happy with the sales and service department at Jerry"s Ford of Alexandria. The buying experience over all surpassed my expectation. Thanks Ms Lisa Walker for her hard work on getting my family a early Christmas present. More
by bingo12509
Employees Worked With
Joe Messina, Lisa Walker, Pedro Oliviera
March 31, 2015
first car mr. hans and mr. joe entertained us the whole time when i was in this dealership. there was no any idle moments and the experience was great. mr. hans and mr. joe entertained us the whole time when i was in this dealership. there was no any idle moments and the experience was great. More
by rebel
Employees Worked With
Joe Messina, Hans Antonio
March 09, 2015
GREAT Experience with Joe (from So. Philly) I wanted to say our experience with Joe as our salesman was fantastic! He did not talk us into anything we were not interested in, and really listene I wanted to say our experience with Joe as our salesman was fantastic! He did not talk us into anything we were not interested in, and really listened to our concerns. I would buy the next few cars from him (if we could). I really enjoyed the no pressure, no hassall, up front approach. Thanks again! The kids and I LOVE our new Ford Edge! Brittney Packard More
by Brittney
February 19, 2015
Personal Experience Shaun was very well informed, friendly and worked hard to earn our business. He was courteous and and treated my wife and me very professionally. Shaun was very well informed, friendly and worked hard to earn our business. He was courteous and and treated my wife and me very professionally. More
by AlexM
Employees Worked With
Shaun Hall
February 13, 2015
sales help Hello, Both Oscar Ayala, sales consultant, and Shaun Hall, new car sales manager, did a great job at explaining everything! Thank you and best Hello, Both Oscar Ayala, sales consultant, and Shaun Hall, new car sales manager, did a great job at explaining everything! Thank you and best regards More
by gdsgti
Employees Worked With
Oscar Ayala and Shaun Hall
January 29, 2015
Great car great price great service I found a car online a black 2013 ford fusion. Because of the great price and great customer service. I made the long train trip from nj to va and O I found a car online a black 2013 ford fusion. Because of the great price and great customer service. I made the long train trip from nj to va and Oscar sales rep. Picked me up. At the dealer Shaun sales manager was professional and generous. And Eddie was very offering. They were a great sales team. They made the trip worth it and I would go back again in the future. More
by stunnershow
Employees Worked With
Shaun hall, Oscar Ayala
