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Malloy Ford Charlottesville

Charlottesville, VA

1.6
222 Reviews

2070 Seminole Trail (RT 29)

Charlottesville, VA

22901

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Showing 222 reviews

August 01, 2020

excellent serivce The service at Malloy Ford was very prompt, courteous, and professional. I was able to get my Explorer back the same day I left it and it was even cle More

by private
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Willson
Aug 19, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

July 23, 2020

Great service I have to say this about Molley Ford that the service I received was first class and the advisers Todd,Vicky and lead technician went beyond my expect More

by Ed,s Truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Vicky, lead technician
Jul 28, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

July 21, 2020

They were more then willing to assist you and sell! They did however lie to us when we found some scratches and dent in the vehicle, they said for us to bring it over, wait time is horrible!! Then when they More

by Kimcurry97.kc
Recommend Dealer
No
Employees Worked With
Matt , Rusty Russell
Jul 28, 2020 -

Malloy Ford Charlottesville responded

Hello – thanks for sharing your feedback with us. We are very sorry about your experience and we will use it as a learning opportunity to continue to train our staff on setting realistic customer expectations when it comes to pre-owned vehicles. If you would like to discuss your situation further or provide additional feedback, I can be reached at (434) 977-7960. Thanks again – Jeff Wilson, General Manager, Malloy Ford Charlottesville

July 18, 2020

I made a appointment for Saturday 930am to buy a new truck they had on there lot. After driving 6 hrs and 300 miles I got to the dealership , only to be told that they sold the truck Friday evening.... More

by Kirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarence and hackim
Jul 28, 2020 -

Malloy Ford Charlottesville responded

Hi Kirk – thanks for sharing your experience! We are very sorry for the miscommunication on the vehicle, but we hope you are happy with the delivery of your new truck. If there is anything else I can help you with, or if you would like to talk about your experience further, I can be reached at (434) 977-7960. Thanks again – Jeff Wilson, General Manager, Malloy Ford Charlottesville

July 15, 2020

A++ service dept. My truck was in need of an oil change and tire rotation, so I scheduled an appointment on Malloy's website which was very easy to use. The truck also More

by stedford1217
Recommend Dealer
Yes
Employees Worked With
Todd, Olivia Thacker
Jul 28, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

July 15, 2020

If only I could get the truck I purchased!! 'This dealership was great, and everyone I came into contact there was great. In fact they found the only 2020 F-150 configured as I wanted, in the e More

by jjj.andm@Verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Cox, Jeff Willson, Rusty Russell
Jul 28, 2020 -

Malloy Ford Charlottesville responded

Thank you for the positive review! - The Malloy Ford of Charlottesville Team

June 18, 2020

Eric showed me two vehicles and was very informed and helpful. Great guy to work with, and was very patient with all my questions. I would definitely ask for him if I buy another vehicle from Malloy. More

by camille
Recommend Dealer
Yes
Employees Worked With
Eric Eavey
Jun 29, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars, Camille! - The Malloy Ford of Charlottesville Team

June 05, 2020

A+ service They do a great job in the service area. They inform the owner of any potential future vehicle issues, but don't push you to have them corrected. More

by lester_berlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lincoln, Ralph Wilson
Jun 17, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars, Lester! - The Malloy Ford of Charlottesville Team

June 01, 2020

Great service.Good advise. met all my needs.time of service wasn't that long. Will return again for service. Very much please with my experience. Can say enough about the service. More

by William Miller
Recommend Dealer
Yes
Employees Worked With
Todd Wheeler
Jun 17, 2020 -

Malloy Ford Charlottesville responded

Woohoo! Thank you for the 5-stars, William! - The Malloy Ford of Charlottesville Team

May 03, 2020

I was very well treated. My appointment was quickly scheduled. Jennifer Shipp was very efficient in scheduling the work and in keeping me informed while the work was being don More

by rhergler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Shipp, David(Service Manager), Thomas Ballowe(State Inspection), Ralph Wilson(Tech Service)
May 04, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

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