Malloy Ford Charlottesville

Easy process, easy sale, friendly staff. I drove a little distance to get a huge deal. I would recommend and have recommended this dealership to many friends and family. distance to get a huge deal. I would recommend and have recommended this dealership to many friends and family. More

Everyone was very nice and helpfully the service way good the price was less them what they Estimated thank you very much look forward to come back the price was less them what they Estimated thank you very much look forward to come back More

Everyone that I worked with at Malloy Ford was amazing. This was by far the easiest car buying process I have ever had. Thank you for making this enjoyable. This was by far the easiest car buying process I have ever had. Thank you for making this enjoyable. More

I was NOT expecting to buy a new vehicle, but Mr. Spencer exceeded the expectations by being both personable and professional. He created a comfortable environment and made everything easy. exceeded the expectations by being both personable and professional. He created a comfortable environment and made everything easy. More

Excellent service and pricing. when, I needed an emergency repair, Todd was able to get my service needs handled quickly. I greatly appreciate his help. emergency repair, Todd was able to get my service needs handled quickly. I greatly appreciate his help. More

alled to verify if they had a specific vehicle on their lot and set up an appointment to come see it. Informed Gavin that I would be driving in from Richmond to see the car. When I arrived the vehicle was lot and set up an appointment to come see it. Informed Gavin that I would be driving in from Richmond to see the car. When I arrived the vehicle was not there someone had taken it for their spouse to see. I was told I could wait 30 min for the person to return with the vehicle and if he wasn’t going to buy it I could test drive it. When I called no one said we already have someone looking at it. We will call you if they decide not to purchase it. So I ended up driving 160 miles round trip and wasted 3 hours of my day. Sad business practice. They lost a customer on 43 k sale. All they had to do was call. Do not recommend doing business with a company that has no concern for the customer. It’s their policy for appointments only. Maybe they should have the vehicle their for the appointment. I highly recommend finding a dealer that cares about the customer More

This is my second F150 I've bought from Malloy Ford. I was very pleased with the service I got and the ease with talking with the sales associate (John). I felt no pressure like you do at other dealers an was very pleased with the service I got and the ease with talking with the sales associate (John). I felt no pressure like you do at other dealers and they were very helpful and completely answered my questions. I used them for all my service needs with my previous F150 and plan to continue to use their service department on my new F150. Their new location is a much better improvement over their old one on Pantops. Glad they made the move. More

I have been with Malloy since they came to Charlottesville and they are always prompt, efficient and professional.... I will continue to have my cars serviced here. Charlottesville and they are always prompt, efficient and professional.... I will continue to have my cars serviced here. More

I purchased two vehicles from Malloy since September of 2017 and have been very pleased with both of them. Since then, I have used the service department on five occasions, two for routine maintenance, th 2017 and have been very pleased with both of them. Since then, I have used the service department on five occasions, two for routine maintenance, three for minor recalls. In every case, service was satisfactory, and the people were notably helpful and friendly, particularly the latter. The new facility provides improved spaces and seems to function well. However, the new location is substantially less convenient for me and significantly limits my ability/desire to go there. More

Todd Wheeler and his maintenance team are the main reasons I keep returning to Malloy Ford for serving my Ford Explorer. Todd tracks my service history, advises with excellent insights about my vehicl reasons I keep returning to Malloy Ford for serving my Ford Explorer. Todd tracks my service history, advises with excellent insights about my vehicle, and his team gets the work done well. I trust Tom and his team. More