Malloy Ford Charlottesville

Service Malloy's service department is the best one I have ever dealt with in my 73 years. Totally outstanding in all respects of the entire operation. Includ Malloy's service department is the best one I have ever dealt with in my 73 years. Totally outstanding in all respects of the entire operation. Including sales and the body shop. They really care. More

Fast, courtious, and professional! Staff greeted me in a friendly manner right on time and called my cell phone as promised as soon as the service was completed. Great Team at Malloy Fo Staff greeted me in a friendly manner right on time and called my cell phone as promised as soon as the service was completed. Great Team at Malloy Ford, Charlottesville! More

Great The employees at this dealership exceeded my expectations. They did everything in their power to meet my budget, were kind and reasonable, consistentl The employees at this dealership exceeded my expectations. They did everything in their power to meet my budget, were kind and reasonable, consistently checked to ensure all my needs were met, and stayed late to make sure I was getting the car I wanted. In the end, I was able to buy a car within my price range that I was excited to start driving. More

Horrible Dealership These “people” will sell you a lemon, act like they have replaced a part, and then the problem reoccurs multiple times and then act like it isn’t thei These “people” will sell you a lemon, act like they have replaced a part, and then the problem reoccurs multiple times and then act like it isn’t their problem. I would NEVER send family or friends to this establishment. STAY AWAY!! More

The worst salesman ever The salesman (Will Cahill) so me a truck on June 8. He didn't process the paperwork to the bank until July 11. My temp plates expired on July 7. I wro The salesman (Will Cahill) so me a truck on June 8. He didn't process the paperwork to the bank until July 11. My temp plates expired on July 7. I wrote emails, sent text messages and made phone calls. Starting on July 3, knowing my plates were expiring. They were worthless. When I complained, Will Cahill went off on me, dropping "F" bombs like it was my fault. He was the most unprofessional person I've ever dealt with. The other salesman were no better and didn't even return calls or emails. On a good note, I got resolution through Mike in Finance and Debbie in Title; but no thanks what so ever to the sales team. If you can, avoid these guys. More

Awesome I’m giving a rating of excellent because the people that work at this dealership were so amazingly patient with me. I’m the most indecisive there is I’m giving a rating of excellent because the people that work at this dealership were so amazingly patient with me. I’m the most indecisive there is and these guys didn’t leave my side! Brad is amazing and really helped me fine the car I was looking for and worked so well in getting it to a budget that work for me. I would definently recommend this dealership to anyone that asks. More

Great experience at Malloy Recently bought a Ford Edge and the whole experience went very smoothly. Patrick was the sales person I worked with, and he was so helpful. He helped Recently bought a Ford Edge and the whole experience went very smoothly. Patrick was the sales person I worked with, and he was so helpful. He helped me learn more about the vehicle until I knew it was the right car for me. After the purchase, he made sure I understood the basics of how different features worked and even paired my phone with the car. Gene and Doniell in Finance were also very informative and courteous and helped me get a great deal. Would definitely recommend. More

2 Words-- Kevin Daughtry !! The 5 stars are specifically for my salesperson, Kevin Daughtry. I would give him 10 if there were an option. There's a reason Kevin is the salesperso The 5 stars are specifically for my salesperson, Kevin Daughtry. I would give him 10 if there were an option. There's a reason Kevin is the salesperson of the month each month. Kevin was a rockstar during my purchase and took extraordinary care of me when buying my Ford Fusion a week ago. His follow up was impeccable--- Most of all he was true to his word with anything he said and or promised me. If you want somebody who will look after you and give you 10 star service during your next car purchase make sure to buy from my friend Kevin Daughtry. More

Excellent dealership, great people, helpful and friendlly. Not having dealt with Malloy before, I found their website exceedingly useful in identifying the type of vehicle that I wanted to purchase. Once I ma Not having dealt with Malloy before, I found their website exceedingly useful in identifying the type of vehicle that I wanted to purchase. Once I made a selection, I called and discussed the vehicle with Malloy's sales representative. He was most helpful and we arrived at a price I could afford. Note that since my home is about 70 miles from Malloy's in Charlottesville, all negotiation was done via phone. When I arrived the following day to take delivery, the sale representative met me and proceeded to show me the vehicle and its various selling points. After agreeing to purchase this vehicle, Malloy's shop personnel, inspected and placed a current inspection sticker on the vehicle, they cleaned it and fueled it (note that the fuel tank held 48 gallons of diesel fuel). In ally my dealings with Malloy, I was most satisfied and plan to make further purchases with them. Every interaction with their personnel made me feel that I was being treated like a valued customer. I would recommend anyone looking for a great deal on a great vehicle to contact Malloy. More