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Malloy Ford Charlottesville
Charlottesville, VA
222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 222 reviews
January 14, 2019
Very helpful staff at Malloy Ford. We got a great deal for o We had great service by Trevor Miller. He was very helpful and friendly to talk to. We would highly recommend him to future customers looking for a ca We had great service by Trevor Miller. He was very helpful and friendly to talk to. We would highly recommend him to future customers looking for a car. More
by Craig0727
Employees Worked With
Trevor Miller
January 13, 2019
Efficient and cordial Malloy performed an oil change on my car the morning I called, working around my schedule. The also completed it within the time they gave me as I had Malloy performed an oil change on my car the morning I called, working around my schedule. The also completed it within the time they gave me as I had to wait with my car. All of this was done with courteous service! More
by KC
Employees Worked With
Front office staff in service department , Tina Smith, Todd Howard
January 07, 2019
The service writer was great! This was the best service visit to Malloy in a while. The service writer was professional and treated us well. Glad to see the service at Malloy is im This was the best service visit to Malloy in a while. The service writer was professional and treated us well. Glad to see the service at Malloy is improving. More
by john
Employees Worked With
Service writer working on Dec 22
January 07, 2019
Repair/Replace Tire Damaged by Pot Hole Appeared about 8:15am, driving 2017 Ford Explorer with spare/donut on right front with damaged tire in back for evaluation to repair or replace damage Appeared about 8:15am, driving 2017 Ford Explorer with spare/donut on right front with damaged tire in back for evaluation to repair or replace damaged tire. Tire was damaged beyond repair. Replacement tire in stock. Rotated tires and put the new tire on the right rear. They checked the alignment and was okay. Todd, the service tech, had the state inspection performed which was due in February so that I would not have to make a return trip. Out by 11am! I've driven my car at high speeds to Richmond and back on the interstate twice. Car continues to ride & perform great! More
by Ralph7
Employees Worked With
Tina Smith, Todd Howard
January 06, 2019
Completely disorganised The dealership's online appointment system is ignored. Then why have it up at all?! Representative in service department told me they didn't pay atten The dealership's online appointment system is ignored. Then why have it up at all?! Representative in service department told me they didn't pay attention to the online booking system at all. I made an appointment, only to show up and find the dealership had decided to close early...not bothering to inform me. I witnessed very long waits for service. Repairs made seem to be okay, but I've decided not to have my Ford serviced there if I can avoid it. More
by Texasdav
Employees Worked With
Don?...my service rep was forced to work in the shop as they were seemingly shorthanded.
December 18, 2018
Excellent service and salesmanship by Kenneth Benton. I had a unique situation with a trade-in. I was treated extremely fairly. I appreciate all of the help I received from the professionals at this dea I had a unique situation with a trade-in. I was treated extremely fairly. I appreciate all of the help I received from the professionals at this dealership. I would recommend this dealership, and Kenneth Benton as a sales rep. More
by newowner3
Employees Worked With
Kenneth Benton
November 03, 2018
Great experience The people there are great. We ended up there with our three kids while looking for a new work car for me. Even with my kids running wild they handled The people there are great. We ended up there with our three kids while looking for a new work car for me. Even with my kids running wild they handled everything great. Definitely going back when I need a new truck. More
by 88mstone
Employees Worked With
Ben Kuper, D. Reynolds
November 02, 2018
Great Sales staff were knowledgeable and helpful Very knowledgeable of inventory. Very friendly and easy to talk to, Finance department experience was the Sales staff were knowledgeable and helpful Very knowledgeable of inventory. Very friendly and easy to talk to, Finance department experience was the best l have experienced in my 70 years of life. My next purchase will definitely be from Malloy Ford. More
by Steelydan2212
Employees Worked With
Trevor Miller Great job, Todd Howard
November 01, 2018
Purchase of new F150 Malloy Ford and Daniel did a great job getting me in a new King Ranch F150. Highly recommend them for purchasing any new ford vehicle Malloy Ford and Daniel did a great job getting me in a new King Ranch F150. Highly recommend them for purchasing any new ford vehicle More
by KingRanch
Employees Worked With
Daniel, Bill
