Malloy Chevrolet of Charlottesville - Service Center

Slow Service with no real answers. The Service Department is very friendly however there are constant employment issues. EVERY oil change we’ve been told the same thing…people called i The Service Department is very friendly however there are constant employment issues. EVERY oil change we’ve been told the same thing…people called in today. We are understaffed so a basic oil change and tire rotation takes 2 hours! We asked about how long the original tire tread would last. Until they are worned down! This is your answer about a vehicle you sell? Duh! Also they had no clue on how to update the software on my vehicle. You’re a Service Dept, right? More

I scheduled an appt for an oil change for 915. I arrive early and told the young lady I would be waiting for it. 2 hours later I checked and was told it would be another 45 min he was behind. He hadn't eve early and told the young lady I would be waiting for it. 2 hours later I checked and was told it would be another 45 min he was behind. He hadn't even started on it. Jim Price works on my 2015 chev and this is another vehicle I own. Poor service i won't be back. Good thing I checked I would still be waiting. 3 hours for a oil change on a tacoma really? More

Amazing Service at Jim Price Chevrolet and Hyundai is one of a kind. I started taking my car there last year and make appointments throughout the year. Every Service at Jim Price Chevrolet and Hyundai is one of a kind. I started taking my car there last year and make appointments throughout the year. Every single time I am nothing short of impressed with the quickness and reliability. Daniel is a extraordinary servicer. He is quick, prompt, calls and explains, does not lie, and does not beat around the bush when it comes to what is best. I happened to overhear him speaking with another customer today actually; he not only approached them while they were sitting in waiting room, but he sat down with them, made eye contact, and explained to them what they should do. He encouraged them to NOT spend x amount of money but gave other advice as to what they should do -- that is something you don't hear often or ever from a dealership. Quality with a capital Q. More

$57 For a battery test Brought my car in for what I thought was warranty work and then he tells me $249 for a new battery which cost $100 at Advance Auto so I told them not Brought my car in for what I thought was warranty work and then he tells me $249 for a new battery which cost $100 at Advance Auto so I told them not to do the work and he charged me $ $57 diagnostic fee which is free at Advance Auto very smug and disrespectful if I talk to my customers the way he talked to me I wouldn't have any customers More