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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.2
82 Reviews
Call Service Center (434) 817-1881

82 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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May 25, 2024

Warning light was diagnosed quickly. I was kept informed and regular intervals. Warranty work was free of charge. Great experience. More

by PHILSELMER
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Report | Print
May 28, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for taking the time to leave such a positive review, Phil. We are delighted to hear that your experience at Malloy Chevrolet of Charlottesville was great, and that our team was able to quickly diagnose and address the warning light on your vehicle. We always strive to keep our customers informed throughout the process and it is wonderful to hear that your warranty work was completed free of charge. We look forward to seeing you again in the future or feel free to share your experience with others. Thank you! Thank you, Sophal Try, Fixed Operations Director

May 22, 2024

hi they looking for a bushing hope they find it thanks betty ps i did not buy my car thire More

by NMOEJOE703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gary
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May 23, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for the 5-star rating! We appreciate your feedback, and we hope you find the bushing you are looking for. If you have any questions or need assistance in the future, feel free to reach out to us at Malloy Chevrolet of Charlottesville. Thank you, Sophal Try, Fixed Operations Director

May 21, 2024

Outstanding customer service. Very courteous and professional. Reasonable price for services rendered. James Tingley did an excellent job. More

by GEORGE.D.PARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
May 22, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you, George, for the fantasticr! We are thrilled to hear about your outstanding experience with Malloy Chevrolet of Charlottesville. James will be delighted to know that he did an excellent job serving you. We aim to provide top-notch customer service, and we appreciate you taking the time to share your positive feedback. We look forward to assisting you again in the future! Thank you, Sophal Try, Fixed Operations Director

May 07, 2024

I brought my Chevy Tahoe to get the oil s]changed and they did it right away very pleased about the experience. More

by Jerome_Ix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fincham
Report | Print
May 08, 2024 -

Malloy Chevrolet of Charlottesville responded

Jerome, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thank you, Sophal Try, Fixed Operations Director

May 05, 2024

great parts and service associates. very polite and quick checking me in. Also, not bad on the turn around for the service, More

by WEFLEEGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales or management
Report | Print
May 07, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Malloy Chevrolet of Charlottesville, we value our customers and we look forward to seeing you down the road. Thank you, Sophal Try, Fixed Operations Director

May 02, 2024

Explained what needed to be done clearly and told me price and time for the repair. More

by JREINTGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service team
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May 06, 2024 -

Malloy Chevrolet of Charlottesville responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thank you, Sophal Try, Fixed Operations Director

May 01, 2024

Malloy did a great job and the time and cost estimates were as I was told. More

by VIRGINIAGKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
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May 02, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for this amazing review! We really appreciate your business, Virginia. Thank you, Sophal Try, Fixed Operations Director

April 27, 2024

Prompt and helpful service. Always willing to help me understand the issue with the vehicle. Gary B of service department was very patient and helpful. More

by LICKLIDERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Beverly
Report | Print
Apr 29, 2024 -

Malloy Chevrolet of Charlottesville responded

We appreciate you for letting others know about your experience working with Gary! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you, Sophal Try, Fixed Operations Director

April 26, 2024

Recently I had Tahoe engine warranty work done, easy to schedule and so happy with the work - then my brakes started squealing - went in and got them turned(front) and replaced(rear), they continued to squ More

by DAWNKJENKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny, Sarah
Report | Print
Apr 29, 2024 -

Malloy Chevrolet of Charlottesville responded

Dawn, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Malloy Chevrolet of Charlottesville! If there is anything else we can do for you, please feel free to give us a call. Thank you, Sophal Try, Fixed Operations Director

April 24, 2024

Friendly, informative as to what is needed and why or how long you can wait I'd necessary More

by ANITABOLDEN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 25, 2024 -

Malloy Chevrolet of Charlottesville responded

Anita, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thank you, Sophal Try, Fixed Operations Director

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