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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.2
82 Reviews

82 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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September 14, 2024

They don’t care about their customers. The sale manager doesn’t hold up to his word More

by AWSOMEFREDDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Sep 16, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent sales experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 12, 2024

All work was done properly and timely, but I would have appreciated a call before some of the things were performed. More

by TJLOVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Sep 12, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 12, 2024

Was good but was hard to get to talk with someone and get updates sometimes More

by fernandaag83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agee Calaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 10, 2024

I purchased a new Trax 2024, the display doesn’t work 90% of the time. When the display goes out none of the safety features work. Brought in for service with less than 3000 miles, and four months have gone More

by jtrevi
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joyce, Gary
Sep 10, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 08, 2024

Very expensive and not concerned about the cost to the customer. To much for a simple repair. Parts are 2 times retail. More

by BRYANFULLER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Sep 09, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 05, 2024

The Service Department accepted our vehicle for emergency repair without appointment. This is a plus for the dealership. Malloy Chevrolet also provided shuttle service so I was able to make my medical appoin More

by TOWNSLEYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Guys
Sep 06, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your kind words! We're thrilled to hear that our Service Department was able to assist you with your emergency repair without an appointment and that our shuttle service made your experience more convenient. At Malloy Chevrolet of Charlottesville, we strive to provide exceptional service and ensure our customers' needs are met. We appreciate your support and look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

August 27, 2024

I have had positive experiences with the service department at Malloy Cheverolet. Getting my vehicle on for service has been easy schedule. Gary Beverly and Carl have been particularly helpful, part More

by GNMORRIS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Beverly
Aug 27, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your positive feedback! We're thrilled to hear that your experiences with the service department at Malloy Chevrolet of Charlottesville have been so great. It's wonderful to know that Gary, Carl, and the team were able to assist you effectively during your recent water pump failure. We appreciate your trust in us and look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

August 27, 2024

Malloy Chevrolet of Charlottesville is a great place to take your car or truck for repair. Fast service and a shuttle home if you need it. Will use again! More

by CSHAFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Malloy Chevrolet of Charlottesville. We pride ourselves on providing fast service and convenient options like our shuttle service. We look forward to serving you again soon! Thank you, Sophal Try, Fixed Operations Director

August 23, 2024

On-Time and very pleased with the service that I received very helpful was the staff More

by ALVINRHODES07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 23, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your kind words, Alvin! We're thrilled to hear that you were pleased with the service and found our staff helpful. At Malloy Chevrolet of Charlottesville, we strive to provide our customers with the best experience possible. We look forward to assisting you again in the future! Thank you, Matthew Raymond (434) 817-1881

August 22, 2024

I have had several issues with my 2020 Suburban. Another dealer was unable to fix it after several attempts. Malloy Chevrolet in Charlottesville figured the issue out and was great with the whole More

by cheryl39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 23, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We’re thrilled to hear that we could resolve the issues with your Suburban after your experience with another dealer. It’s great to know that Gary and our service team were able to provide you with excellent support. We appreciate your kind words and look forward to helping you again at Malloy Chevrolet of Charlottesville! Thank you, Sophal Try, Fixed Operations Director

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