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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.2
82 Reviews
Call Service Center (434) 817-1881

82 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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November 08, 2024

I brought my 21chey bolt for service I did not get clear answer what they were going to do I talk to service manager he did not do anything I asked my car did not have enough charge to get me home he said M More

by M.H.ADLDOOST2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Agee Calaway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Raymond
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

November 06, 2024

I reported my concerns to the service manager if you want you can contact him or me More

by DOUBLEJFARMLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Nov 06, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

October 24, 2024

I had to take my vehicle in for a recall. Service was done with no problems. Waiting area was clean. They have an outstanding coffee area that has different coffee and tea preferences. More

by tyepha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James - Service Dept
Report | Print
Oct 25, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We’re thrilled to hear that your visit for the recall service went smoothly and that you enjoyed our clean waiting area and coffee selection. At Malloy Chevrolet of Charlottesville, we strive to provide a comfortable experience for all our customers. We appreciate your feedback and look forward to seeing you again soon! Thank you, Sophal Try, Fixed Operations Director

October 22, 2024

James was excellent, super friendly and down-to-earth. He's a car enthusiast and exactly the kind of person I'd like to talk to when discussing proper and service of my Camaro. More

by len.leiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tingley
Report | Print
Oct 23, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Malloy Chevrolet of Charlottesville. It's great to know that you connected well with James and found the discussion about your Camaro enjoyable. We appreciate your feedback and look forward to assisting you again in the future! Thank you, Sophal Try, Fixed Operations Director

October 16, 2024

glen and his staff does a really great job taking care of all our needs. thank you glen More

by JEFFERY.HERRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Loeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Shifflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review, Jeffery! We greatly appreciate your kind words about Glen and his team at Malloy Chevrolet of Charlottesville. Your satisfaction is our priority, and we’re glad to hear that we met your needs. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

October 08, 2024

Very nice people but waiting on basic components for my car that should be in stock… a charging cord/new plug for my bolt! More

by copelandnatasha1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Oct 09, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

October 05, 2024

Friendly service. Professional crew. Presented caring attitude. Fair pricing on necessary repairs completed. Welcoming staff. More

by JUDITHFOSTER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 07, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your kind feedback! We’re thrilled to hear that you experienced friendly service and professionalism from our team at Malloy Chevrolet of Charlottesville. We appreciate your recognition of our caring attitude and fair pricing. We look forward to welcoming you back for any future needs! Thank you, Sophal Try, Fixed Operations Director

September 20, 2024

Great experience. Timely communication and they took care of everything in a totally reasonable timeframe. Courteous and professional. More

by HUDSONLAURENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 23, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your wonderful review! We truly appreciate your kind words about your experience with us at Malloy Chevrolet of Charlottesville. It's great to hear that our team provided timely communication and took care of everything for you professionally. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

September 19, 2024

Easy process to get a reservation and timely service. Overall a good experience. We will be back for the next service. More

by Alan Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tingley
Report | Print
Sep 19, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We're thrilled to hear that you had an easy process for your reservation and timely service at Malloy Chevrolet of Charlottesville. We appreciate your feedback and look forward to welcoming you back for your next service! Thank you, Sophal Try, Fixed Operations Director

September 17, 2024

Good service and customer service, no charge for checking the charging cable. It was a good experience More

by MM5WD003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Sep 17, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We're thrilled to hear that you had a good experience with the service and our team at Malloy Chevrolet of Charlottesville. It's great to know that you appreciated the complimentary check of the charging cable. We look forward to welcoming you back for your next visit! Thank you, Sophal Try, Fixed Operations Director

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