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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.1
174 Reviews

174 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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August 27, 2025

Very professional. Willing to provide best service for my car. Caring. Informative. Kept me informed all along the service time More

by LGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benson
Aug 27, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your amazing feedback! I'm happy to hear that you found our team at Malloy Chevrolet of Charlottesville to be professional, caring, and informative during your service. Keeping our customers informed is a priority for us. We look forward to seeing you again for your future needs! Thank you, Sophal Try, Fixed Operations Director

August 26, 2025

The Service Writer over charged me. I had to go to the Service Manager to get it corrected. I walked by the bay where my car was being serviced. The Mechanic was just waiting. He was More

by stuartbruce658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chung Yeom
Aug 27, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

August 23, 2025

I like dealing with Brandon straight up guy very professional knows vehicles I'll continue dealing with him!!! More

by BRIAN@GTSTONELLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 24, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your fantastic review, Brian! I'm thrilled to hear about your positive experience with Brandon at Malloy Chevrolet of Charlottesville. It's great to know he was able to assist you effectively. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

August 17, 2025

Quick and efficient service, friendly knowledgeable staff, nice and clean waiting area, and kid friendly waiting More

by erogg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 18, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! I'm glad to hear that you experienced quick and efficient service at Malloy Chevrolet of Charlottesville. It's great to know our friendly and knowledgeable staff made a positive impact during your visit and that you enjoyed our clean and kid-friendly waiting area. We look forward to seeing you again soon! Thank you, Sophal Try, Fixed Operations Director

August 16, 2025

Professional, courteous and efficient service ! Wait time was minimum since I had scheduled appointment. Thank you ! More

by CONNIEWHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 17, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review, Connie! I am so glad you had a positive experience with our professional, courteous, and efficient service at Malloy Chevrolet of Charlottesville. It's great to know that your scheduled appointment helped minimize your wait time. We appreciate your feedback and look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

August 15, 2025

Service manager dosnt give a xxxx about your issues if it cost them money had truck toed there by mechanic showed them the issues and still refused to fix them all More

by RUPERT9204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Shifflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback, Rupert. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

August 13, 2025

Rip off artists. “Complementary” $20 state safety inspection gets you a failed sticker and $2000 quote for brake work the car absolutely 100% for sure does not need. More

by Screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Aug 14, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

August 09, 2025

Service rep was very professional and helpful. Waiting room was clean and spacious as expected. More

by DTESTES308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 09, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your kind words! It's great to hear that you found our service representative professional and helpful, and that you enjoyed our clean and spacious waiting room. At Malloy Chevrolet of Charlottesville, we strive to provide a wonderful experience for our customers. We look forward to welcoming you back soon! Thank you, Sophal Try, Fixed Operations Director

August 07, 2025

Each time I take my vehicle in everyone is very knowledgeable as well as; accommodating if I am unable to stay and wait for my vehicle, they always make sure that there is a shuttle available. All More

by DORIMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady that sold me my Corvette is no longer with your dealership.
Aug 08, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your fantastic feedback! I truly appreciate your kind words about the knowledgeable and accommodating team at Malloy Chevrolet of Charlottesville. It's great to hear that our shuttle service and clear communication made your experience positive. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

August 06, 2025

Tried to overcharge me by $350 for a fuel door replacement. Initial quote was for $600, paid $209. More

by markgresham10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Aug 06, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback, Mark. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

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