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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.1
156 Reviews

156 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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June 25, 2025

Service rep was great. Invoice was well below the estimate. I was disappointed in the pressure from the sale department to sell my vehicle. I bought my first car from th More

by JAMESHERNDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanserr
June 25, 2025

There WAS NO service performed yesterday. IT IS SCHEDULED FOR FRIDAY. All I did was the scheduling for Friday. I cannot complete this survey because the was NO WORK PERFORMED YE5 More

by GMNIEBUHR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Nasium
June 23, 2025

My only complaint is the amount of time it took. I thought by coming in early and only having an oil change it would be quick but that was not the case. I was there for 2 hours plus. More

by KDUNNIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
June 21, 2025

The technologist and advisor, Cameron Childress were great! I would 10/10 recommend asking for those two to make your experience/service seamless. Those two make sure to update me every hour on the stat More

by JONESAKYRA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Childress
Jun 21, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! I truly appreciate your kind words about Cameron and our service team at Malloy Chevrolet of Charlottesville. It's great to hear they made your experience seamless and kept you informed every step of the way. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

June 20, 2025

Quick and thorough. It took half the time as quoted. Really appreciate the efficiency and respect towards customers More

by BGISH1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 21, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful feedback! I'm thrilled to hear that you found our service at Malloy Chevrolet of Charlottesville to be quick and efficient. I appreciate your recognition of our commitment to respecting our customers' time. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

June 18, 2025

Outstanding Service! Brandon went above and beyond to ensure all of our covered expenses were taken care of through our insurance, leaving us with minimal out-of-pocket c More

by CTHOMPSON38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Service Department
Jun 19, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your wonderful review! I'm delighted to hear that you had such an outstanding experience with us at Malloy Chevrolet of Charlottesville. It's great to know that Brandon was able to assist you effectively and keep you informed throughout the process. We truly appreciate your kind words, and we hope to see you again for any future needs! Thank you, Sophal Try, Fixed Operations Director

Jun 19, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your wonderful review! I'm delighted to hear that you had such an outstanding experience with us at Malloy Chevrolet of Charlottesville. It's great to know that Brandon was able to assist you effectively and keep you informed throughout the process. We truly appreciate your kind words, and we hope to see you again for any future needs! Thank you, Sophal Try, Fixed Operations Director

June 18, 2025

The service writer, Mark Spanenberger, did an outstanding job! He kept me informed of the status. Very polite and respectful. More

by MIKEN1309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 19, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! I'm thrilled to hear that Mark provided you with outstanding service and kept you informed throughout the process. At Malloy Chevrolet of Charlottesville, we strive to ensure every customer has a great experience. We appreciate your feedback and look forward to seeing you again soon! Thank you, Sophal Try, Fixed Operations Director

June 15, 2025

Had my front tires replaced on my 2008 Corvette Thursday. Drove it Saturday to Waynesboro and got high pressure alarms on both front tires. Checked the air pressure in the tires this morning (cold) and both More

by CHRIS02JOHN1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the name of the service advisor.
Jun 16, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback, Chris. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

June 13, 2025

The staff were friendly. That’s why they got a 1. I had drive train warrantee and took it In with a transmission problem, which the tech documented. They chose to “fix the More

by SCOTTTA1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lander Sneed
Jun 13, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

June 11, 2025

Great service at this dealership. The work on my car was done in a timely manner and communication about what needed to be done was clear. Service staff was prompt, helpful and friend More

by slagla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 11, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We're thrilled to hear that you received great service at Malloy Chevrolet of Charlottesville, and that our team provided clear communication and timely support for your car. We appreciate your feedback and look forward to assisting you again in the future! Thank you, Sophal Try, Fixed Operations Director

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