Malloy Chevrolet of Charlottesville - Service Center

I’ve had excellent friendly service at this dealership. Highly recommend. The staff here are kind, knowledgeable and explain everything. Thanks! Highly recommend. The staff here are kind, knowledgeable and explain everything. Thanks! More

The people were very nice & helpful, but my car came back filthy. My former dealer in Massachusetts washed the car with every service & to receive a dirty car wash a surprise. It seems that dirt from the a filthy. My former dealer in Massachusetts washed the car with every service & to receive a dirty car wash a surprise. It seems that dirt from the adjacent job site blew all over my car. My car is normally parked in my garage, so the dirt was even more pronounced because it’s rarely that dirty. That was very disappointing. More

Very fast and timely service. Serviced my vehicle as a walk in without any hesitation and accommodated all of my needs! Very friendly advisors and every person that walked through Serviced my vehicle as a walk in without any hesitation and accommodated all of my needs! Very friendly advisors and every person that walked through the service lounge greeted me from service to sales. I was offered a free appraisal by Bryan on my car and it was a super easy and fast process. Just not ready to replace my car yet. 100/10 would recommend for and service or sales need. More

The dealership was great everything was fine except the rotating of the tires the pressure is lo but tire don’t need air rotating of the tires the pressure is lo but tire don’t need air More

Brandon and Nick were awesome, worked the problem in record Time! And had me back out on the road with a fixed Suburban. record Time! And had me back out on the road with a fixed Suburban. More

I made an appointment a few days before and was able to show up early and the work was done quick. The information given to me was exactly the work that was done and the customer representative checked in show up early and the work was done quick. The information given to me was exactly the work that was done and the customer representative checked in with me regularly. More

Very timely and well done appreciate the hard work they do Will definitely come back do Will definitely come back More

Service was not performed as indicated. When speaking to the service advisor he failed to take responsibility placing the blame on technicians. I understand he is not the one performing th When speaking to the service advisor he failed to take responsibility placing the blame on technicians. I understand he is not the one performing the service, however he is the liaison for the service department. He was very carefree and nonchalant in addressing my concerns. Eventually the service manager was able to address my concerns. Incidentally, the same issue was detected less than 4 days leaving the shop. More

I can’t say enough great things about the service department at Malloy Chevrolet! Every time I bring my vehicle in, I’m treated with genuine care and professionalism. Mark and Lancer are always on to department at Malloy Chevrolet! Every time I bring my vehicle in, I’m treated with genuine care and professionalism. Mark and Lancer are always on top of things—efficient, knowledgeable, and friendly. Both Camerons are incredibly helpful and go the extra mile to make sure everything runs smoothly. James, Chris, and Sarah round out an amazing team—each one of them brings a great attitude and makes sure I leave feeling taken care of. It’s rare to find a service department where everyone is this consistently helpful, but Malloy Chevrolet has truly set the bar high. Keep up the great work, team! You’ve definitely earned a loyal customer in me. More

Always super friendly interactions with the folks in the service department here, and given the busyness of the service department on that particular day, my service was completed in a timely manner. The o service department here, and given the busyness of the service department on that particular day, my service was completed in a timely manner. The only blemish on this service was not being notified of any other additional services if needed - i.e. my rear windshield wiper is really old and falling apart, and there was not a suggestion made to replace it. Otherwise, great service here all around, thank you!! One other thing - I created an online profile account for service here, and I was unable to link my VIN to it, if we can get that fixed somehow. Thanks again! More