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2,289 Reviews of Mall of Georgia Ford - Service Center
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July 20, 2025
Diagnostic charge is understandable but you can talk all you want to your advisor but everything is handled by internet responses to make anything happen. you want to your advisor but everything is handled by internet responses to make anything happen. More
by Mike
Verified CustomerEmployees Worked With
Service advisor
July 19, 2025
I was not told when I made the appt it would take 24 to 48 hrs to do a diagnostic on a driver's door that would not close properly how do you do a diagnostic on a door this is a new car with less that 10 t 48 hrs to do a diagnostic on a driver's door that would not close properly how do you do a diagnostic on a door this is a new car with less that 10 thousand miles and no rental given I have been a Ford man for 40 years this type of service will make me change brands poor at best More
by DOWISRAYMOND
Employees Worked With
Idr
July 19, 2025
Mateo is very professional and I was impressed at how connected he was. There are personal things we have talked about and he remembers. Some of it helps with service needs, most of it helps with trust a connected he was. There are personal things we have talked about and he remembers. Some of it helps with service needs, most of it helps with trust and building a relationship. More
by MachE
July 18, 2025
Took my car in for cabin air directional valve failure. Even with the large volume of cars the team was working on and the small little obstacles they encountered Marvin and the team got my car back quickl Even with the large volume of cars the team was working on and the small little obstacles they encountered Marvin and the team got my car back quickly and completely fixed. More
by jcarlile04
Employees Worked With
Marvin Perez
July 18, 2025
The service was phenomenal especially compared to the Duluth, GA location. They were incredibly cooperative and helpful from start to finish. Duluth, GA location. They were incredibly cooperative and helpful from start to finish. More
by songkkim50
Employees Worked With
July 17, 2025
Got me scheduled in a week or so to get emissions problem fixed in to get my tags for the year. problem fixed in to get my tags for the year. More
by redspice8705
Employees Worked With
