Back

Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,289 Reviews

2,289 Reviews of Mall of Georgia Ford - Service Center

Sort by
July 31, 2025

2007 Harley Davidson edition F150 thank you! New lower control, arms, driveshaft and excellent service. I’ll not try to save a few bucks and settle for the scams and lack of care again Ford Mall More

by Ron Tybaert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian -Service Dept.
July 31, 2025

I’ve always enjoyed doing business with mall of Georgia Ford. Nothing has changed in the past four years that I’ve been with them. still exceptional work. More

by Vinnette Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

All good ? ??? Back up blue screen, and tire pressure faults times 4 tires ?? More

by NMOOLENAAR
Recommend Dealer
Yes
Employees Worked With
Mateo
July 28, 2025

I think it is a scam up there when it comes to repair …Took my car there and they told me that the entire transmission assembly needs to be replaced for almost 9000 dollars and it just the drive shaft th More

by mindjio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
July 27, 2025

Oil change tire rotation and system check were done quickly and efficiently. Will go back More

by RTANIS2676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 25, 2025

The check-in and checkout processes are fast and simple and the digital information system keeps you informed of your vehicles service progress. More

by uipcave1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 24, 2025

No communication between client and service dept. Worse experience I have ever had. Go elsewhere More

by Teresa.bayley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian James
July 24, 2025

Ford tried to sell me a BCM instead of clearing the codes in the BCM that are a common issue. Ford would not clear the codes so I had it done at a different shop and avoided spending $1500 More

by callans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall the name of the service clerk
July 23, 2025

Brian in. Service is alsome and my family trust him with him word on work that needs to be done More

by BEVERLY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain
July 21, 2025

The service was good, but it did take a lot longer than what was told to me when I arrived. More

by Jstrange247
Recommend Dealer
Yes
Jul 22, 2025 -

Mall of Georgia Ford responded

Thank you for your review and for taking the time to share your experience with Mall of Georgia Ford. We appreciate that you found our service to be good and are glad we could help you with your parts needs. We understand your frustration regarding the extended wait time beyond what was initially communicated to you. Your feedback helps us identify areas where we can improve our service estimation and communication with our valued customers. We truly value your business and hope to serve you again in the future.

...
6
...