Mall of Georgia Ford - Service Center

Chad made a promise to fix issues with my truck and previous work, and he fulfilled it perfectly. He brought my business back to Mall of Georgia Ford previous work, and he fulfilled it perfectly. He brought my business back to Mall of Georgia Ford More

Called me with a status. Communicated the issues. Resolved the issues timely. Rep was pleasant and friendly Communicated the issues. Resolved the issues timely. Rep was pleasant and friendly More

Ernie has always been great! No reason to go anywhere else! Never a complaint. Trust. No reason to go anywhere else! Never a complaint. Trust. More

Closest dealer for ford warranty work. Great experience at service desk. Good work on car Great experience at service desk. Good work on car More

It was a good experience We did not have any problems with the service department. with the service department. More

Very good and very fast service advisor did a very fantastic job being very communicative. fantastic job being very communicative. More

I really like the pickup and drop off service. I am frustrated that they are 50% for actually fixing my issues. I get frustrated and pay my local shop even though the car is under warranty because I am frustrated that they are 50% for actually fixing my issues. I get frustrated and pay my local shop even though the car is under warranty because Ford having the car for a week doesn’t mean they actually look at it and find the source of obvious issues that are linked to recalls. More

Good experience with the service manager. He was friendly and very professional. He explained all the service plans available to me. All work done per my satisfaction. He was friendly and very professional. He explained all the service plans available to me. All work done per my satisfaction. More

The service department is great especially Mato he is always there to answer any questions that I have always there to answer any questions that I have More

It was decent They no longer provide a shuttle service to local places close to the dealership local places close to the dealership More