
Mall of Georgia Ford
Buford, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Len Allen met us in the yard at our first visit, we told him the vehicle that we were looking for, walking through the lot he explained the difference in several vehicles. We were looking for four wheel d him the vehicle that we were looking for, walking through the lot he explained the difference in several vehicles. We were looking for four wheel drive. After looking at several parked trucks, Len got one out and setting in the truck we went through the features that were important to us. Len was very professional and not a pushy salesmen. We had been to two other dealers looking at the same vehicle but after coming home and really deciding if we wanted to trade our Rubicon in we were sure that Len would get us the best deal on the trade. Back the next few days we were pleased with the trade price and with the truck Len was able to get off the other lot to satisfy us with color and all other features. The office staff got right on all the paper work and since my husband is not a very patient man Len kept right on the deal as to get us out as quickly as possible. The fiancé staff were equally as caring. Overall they we all "GREAT". Couldn't have gone better. More
It was a pleasure buying my Ford Fusion from the Mall of Georgia Ford because the people were friendly and the process went smoothly even with my children being there with my husband and I. I would recommen Georgia Ford because the people were friendly and the process went smoothly even with my children being there with my husband and I. I would recommend Mall of Georgia Ford because they also have outstanding warranties on their pre owned certified used cars that other dealerships do not offer. More
Every person we came in contact with where very freindly. When we took my wife's car in for service we found a valve had gone bad. With the age of the vehicle we figured that instead of putting money into When we took my wife's car in for service we found a valve had gone bad. With the age of the vehicle we figured that instead of putting money into a vehicle that was 12 years old and had close to 200,000 miles on it we would be better off buying a new car. John Pohl went above all our expectations working with us. He took the car in instead of us having to try and dispose of it. John worked with my wife picking out the Escape she wanted. He stayed as late as we needed to make the decision on which way we wanted to go to get my wife in a new car. One reason he had to stay so late is my wife had so many question on the operations of some of the new addtions that the new cars have now versus what she was use to. John even made himself available to her the next day for any questions she had on the car that came up overnight. I know when I get ready to trade my F-150 in I will definitely buy from Mall of Georgia Ford and come see John again. In the service department I have had several dealing with Rick and he has been very professional with his dealings with me. He help us in making the decision that financially it would be better to purchase a new car instead of fixing my wife's 12 year old vehicle. Also he has worked with me on my F-150 a few times in the last month. This is the first work I have had done on my F-150 outside of regular maintenance and I have 140,000 miles on that vehicle. I feel I can trust Rick in what he tells us as he has been nothing but honest with us in telling me what he tihinks which is rare these days. More
Two repairs to an older model car expertly completed by the service department. Len Allen helped make the new car choice and the resulting transaction very favorable. Len was also very sensitive to the the service department. Len Allen helped make the new car choice and the resulting transaction very favorable. Len was also very sensitive to the stress of the day and completed the transaction in a very quick and professional fashion. Everyone associated with the new car purchase was a true professional. More
Mall of GA ford as always has the best service. I have been coming back a too this dealership for more than ten years. Thank you to everyone for the excellent customer service. Debi been coming back a too this dealership for more than ten years. Thank you to everyone for the excellent customer service. Debi More
I have purchased 6 vehicles from MOGF in the last 5 years. Notwithstanding that I am a Ford customer, I choose to return to them whenever I have an automotive need primarily because of the personnel. years. Notwithstanding that I am a Ford customer, I choose to return to them whenever I have an automotive need primarily because of the personnel. During each of my visits I find everyone friendly, courteous, professional, and knowledgeable without being over-bearing or applying pressure. Additionally, they always follow up to ensure that my needs have been met and that I am completely satisfied. More
Over the years I've hated buying new cars and dealing with the long waits, negotiations and overall process. It was very refreshing to deal with the folks at Mall of Georgia Ford. From the moment I wal with the long waits, negotiations and overall process. It was very refreshing to deal with the folks at Mall of Georgia Ford. From the moment I walked in the door they were friendly and willing to work with me on my time schedule. They answered my questions in a no-nonsense manner that enabled me to evaluate and make the choices that I felt comfortable with. I have always left other dealerships wondering if I made a "good" deal. This is the first time that I walked out feeling good about the deal. More
My wife and I visited the Pre-owned department of this dealership looking for a vehicle that would fit our family of four. We had not made up our mind on a specific model, but had three specific vehicles dealership looking for a vehicle that would fit our family of four. We had not made up our mind on a specific model, but had three specific vehicles we wanted to see. We explained to the sales person that we only had 1 hour and were just interested in seeing the passenger space of each vehicle. First, instead of asking which vehicles we wanted to see, this sales person wanted to go inside and talk. Once inside he asked us a few friendly questions and then asked which vehicles we wanted to see. He wrote the vehicles down and then asked if we would be trading anything. We answered and then he asked how much we were hoping to get from our trade. This is where the visit turned bad for us. I explained again that we only had 1 hour to see the three vehicles and until we had actually chosen a vehicle to purchase there was no reason to talk value of a trade in. The sales person continued to push this issue explaining he was saving me time in the long run. I explained again that we just wanted to compare the three vehicles so we could see which one would fit our family. At the point, the sales person said, "Have you ever sold a vehicle before? I don't tell you how to do your job." As I sat there contemplating leaving he then asks, "Are you upset?" I responded, "Yes, and if you are not going to show us the three vehicles we want to see we will leave." The sales person responded that he did not work on commission and it didn't matter to him and he got up and walked away. A second sales person came, got keys for the three vehicles, and showed them to us. I appreciated the effort of the second sales person, but due to the actions of the first sales person we will not do business with this dealership. More
Totally different experience than other Ford dealer; no bait and switch; price discussed was the price agreed and the time on the lot was 1/2 of the other dealer. bait and switch; price discussed was the price agreed and the time on the lot was 1/2 of the other dealer. More
HAPPILY PURCHASED 2013 FORD F-150 SUPERCREW FX4 AND 2013 FORD EDGE! I have been in discussion with Dale Lawrence at MOGF and in search for a Ford F-150 for a while. I am very picky about my vehicles and FORD EDGE! I have been in discussion with Dale Lawrence at MOGF and in search for a Ford F-150 for a while. I am very picky about my vehicles and i knew exactly what I wanted. I have attempted to trade/purchase with other Ford Dealers that are closer to my hometown. Those dealers wanted to offer me a low trade-in price and not discount the new vehicle enough to satisfy me. The week of 01/07/13, I noticed on the MOGF website that they had (2) Ford F-150's, Supercrew FX4 that I was interested in. I had phone conversations and exchanged e-mails with Dale Lawrence over the week. I completed the online credit application and we were approved to buy anything that we wanted. On 01/12/13, my wife and I drove 70 miles to purchase our new 2013 Ford F-150 FX4. I really expected to be treated like the other dealerships of being offered a low price on trade and no discount on the new vehicle but I was very surprised. While we were there for this purchase, my wife looked at the new Ford Fusion and Ford Edge. Long story short, we went back 7 days later 01/19/13 and traded in another vehicle and purchased a 2013 Ford Edge. So far, we love our new 2013 Ford F-150 Supercrew FX4 and new 2013 Ford Edge. We traded in 2011 Toyota Tundra and 2011 Toyota Camry. We ask that you give MOGF an oppurtunity to sale you a vehicle. We were/are completly satisfied with the entire process of purchasing 2 new vehicles from them. Dale Lawrence, Kevin McBride and Kenny Jordan (Finance) were great to do business with and complete the entire process. MOGF has alot of inventory to choose from compared to other dealers as well. More