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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,459 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,459 reviews

May 18, 2025

Great customer service Completed repairs in a timely manner Kept me up to date with status of repairs Provided recommended services More

by LEXISDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with our customer service, timely repairs, and communication throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

May 18, 2025

Customer service is great. It was a pleasure to work with Jose in sales. He took great care of us. More

by cesaralvarez65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that Jose provided excellent service and took great care of you. We appreciate your business and look forward to working with you again!

May 17, 2025

The sales person AJ was excellent. Friendly, informative and not pushy for the sale. The finance end of this really screwed up my credit by sending out a ridiculous number of loan requ More

by smscoggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for taking the time to share your experience. We're pleased to hear that AJ provided excellent service—being friendly, informative, and respectful throughout the sales process makes a meaningful difference, and it’s great to know he made a positive impact. We understand your concerns regarding the financing process. To ensure your concerns are fully addressed and reviewed, we encourage you to contact Dragos Teodor at dteodor@vtaig.com. He will be in the best position to look into this further and assist you directly.

May 17, 2025

Marvin was very pleasant to work with. He kept me updated on the service needed for my car. More

by riverarini1968
Recommend Dealer
Yes
Employees Worked With
Marvin
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We’re glad to hear that Marvin provided such a pleasant and communicative experience during your service visit. Keeping you informed every step of the way is something we take pride in, and it’s great to know Marvin delivered on that. We appreciate your feedback and look forward to assisting you again in the future!

May 16, 2025

Scott Takabury and Josh Zierten are honest. knowledgeable and customer focused folks who take care of me every time I go in there. I have 3 Fords I take to them. 5 Stars!! More

by Brian Maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Takabury, Josh Zierten
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May 20, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Scott and Josh continue to provide you with the honest, knowledgeable, and customer-focused service that keeps you coming back. It’s great to know they’ve earned your trust with all three of your Fords, and we truly appreciate your continued business. We’ll be sure to pass along your feedback to Scott and Josh—they’ll be happy to know they’re making such a positive impact! Thanks again for choosing us, and we look forward to taking care of your vehicles for many more years to come!

May 15, 2025

They are extremely easy to work with, upfront with questions and answers, and honest! I have already recommended them to others. More

by ak2flman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seong Kim
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May 16, 2025 -

Mall of Georgia Ford responded

Thank you for the kind words and your recommendation! We're thrilled to hear that you had such a positive experience. We appreciate your trust and look forward to continuing to provide excellent service!

May 14, 2025

They always have availability and are timely with service. I trust every single technician that has worked on my car. Everyone is wonderful and courteous, never pushy. More

by Raileyeayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo, my service technician
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May 16, 2025 -

Mall of Georgia Ford responded

Thank you for the great review! We’re so happy to hear that our team consistently provides timely and trustworthy service. We truly appreciate your kind words and are glad to know you’ve had such positive experiences with us!

May 12, 2025

Timely, knowledgeable, professional. Great experience, service was explained to me. Melvin is a great advisor. More

by Raneikirk
Recommend Dealer
Yes
Employees Worked With
Melvin Knight
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May 13, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Melvin provided timely, knowledgeable, and professional service. We'll be sure to pass along your compliments to him. We appreciate your business and look forward to serving you again!

May 12, 2025

I really appreciate the help and knowledge of my service rep. Thank you for my great repair. More

by airchp1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We're so glad to hear your service rep provided the support and expertise you needed. It's great to know your repair went smoothly—thanks for choosing us!

May 11, 2025

The people at Mall of Georgia Ford are top notch! They worked with me, and got me to a deal I could work with. The process was smooth and easy. More

by teems99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Nguyen and Drago were 5 stars!
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May 12, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear that your experience at Mall of Georgia Ford was smooth and easy. Our team works hard to make sure every customer feels supported and confident throughout the process, and it's great to know we hit the mark with you. Enjoy your new vehicle, and please don't hesitate to reach out if there's anything more we can do for you!

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