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Mall of Georgia Ford

Buford, GA

4.1
3,918 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,918 reviews

January 23, 2021

Always the best place to buy my vehicles! James has followed up in the process from the point of my Internet inquiry to several post sales follow up. More

by Ford Buyer MOGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shellaugh, Jessica Slaughter
Jan 25, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

January 23, 2021

I’m waiting for my bronco sport so I stop in every few weeks just to see what they have . Everyone there is friendly and helpful . I changed my bronco order to mall ford because of Andrew Mullenix kn More

by Jim m
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew mullenix
Jan 25, 2021 -

Mall of Georgia Ford responded

Jim, thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

January 22, 2021

Allen Green, my service representative, was outstanding. He handled the 60,000 mile service on my F-150 just fine, and also the recall service on the Master Break cylinder, but he went way out of his way t More

by JohnB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Green
Jan 25, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review! We will pass along the feedback to Allen!

January 22, 2021

Our service was impeccable as was our serviceman who took care of us. I woukd recommend to my friends and family. Did what they promised in timely fashion More

by RHCONST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 25, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 22, 2021

Great Job, Well Done! We will always come back to the Mall of Georgia Ford in Buford, GA. Thank you for your always excellent service. More

by j.christopher.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Malcolm
Jan 25, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

January 22, 2021

Great fast service, very friendly, dropped off my car fast and pickup was easy. They did a thorough review of what my car needed and why. More

by thomasblanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name and she isn’t listed.
Jan 25, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

January 22, 2021

It was great service. The only downfall was they don’t offer a courtesy shuttle run for in town locations. Other then that A+A+ More

by robert198202000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, I think in service department
Jan 25, 2021 -

Mall of Georgia Ford responded

Thank you for bringing this request to our attention! We always appreciate the feedback!

January 21, 2021

I went in asking some questions that were answered in detail. When we finally talked pricing I was tickled that they were so willing to work with me. I have a vehicle I love driving and look forward to More

by CBOWLUS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 21, 2021

Great personal.Josh took care of my problems with my new 2020trk stands behind his word. As for the service department Katrina was great until she left now Joy has stepped in to her shoes and never missed a More

by TENPIN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

January 21, 2021

I was very pleased with the handling of a major warranty repair. Tony kept me apprised of the status with updates as he became aware of them. Thank you very much. More

by agroves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 22, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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