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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
3,729 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,729 reviews

December 13, 2025

Okay ? ? It was great and pleasant She was very great n told me about the service More

by OLADELEOJEIKERE
Recommend Dealer
Yes
Employees Worked With
Catherine
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December 13, 2025

Absolutely terrible service and completely unethical practices. I received an inaccurate diagnosis, and despite repeatedly asking for clarification, they gave me no explanation. After leaving a poor rev More

by DRKINSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department Billy Heinlein
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December 13, 2025

Incompetent staff, who can’t transfer a tag from one vehicle to another, or return a phone call. More

by Gordy Hunt
Recommend Dealer
No
Employees Worked With
Phone calls not returned even one time regardless of multiple messages left
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December 13, 2025

I will never go back. Absolute worst car buying experience. The communication was terrible. Zero professionalism. We were lied to multiple times. We were even threatened. More

by erikwalls2572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 12, 2025

Worst , wasting time. ..even you making a appointment they try to hold the car for 3days for diagnostic check....worst wasting my time for two days More

by KAIROS.BAK
Recommend Dealer
No
Employees Worked With
Noah,kelvin
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December 10, 2025

Excellent customer service from the beginning The quality of service was great and the waiting time for the service was reasonable. More

by a.ortega1
Recommend Dealer
Yes
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Dec 12, 2025 -

Mall of Georgia Ford responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 09, 2025

Helpful with working with insurance adjuster and I really enjoyed driving a rental from Fotd More

by revlissa
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Dec 10, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're delighted our team could assist with the insurance process and that you enjoyed your rental vehicle. Your satisfaction means everything to us, and we appreciate you recognizing our efforts to make challenging situations easier.

December 08, 2025

With it being warranty work and a loner car being provided i was indifferent to the 2 weeks my truck was in the shop. With it being free and the second time working wonders my truck runs fantastic an More

by bschussler3
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 09, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're pleased the loaner vehicle made the two-week service manageable, and we're thrilled that your truck is now running fantastic and was returned in excellent condition. Your satisfaction with our warranty work means everything to us at Mall of Georgia Ford.

Dec 10, 2025 -

Mall of Georgia Ford responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 08, 2025

Convenient it’s in my neighborhood. Staff was very helpful and friendly. Great price as well More

by Frankteti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Knico
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Dec 09, 2025 -

Mall of Georgia Ford responded

Thank you for the kind words about our helpful team and great pricing! We're thrilled our convenient location works well for you. We appreciate you choosing Mall of Georgia Ford!

Dec 10, 2025 -

Mall of Georgia Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2025

Came in with no appointment. Took me right in for oil change n tire rotation. Little over an hour I was gone. Pretty painless. I did buy my 2025 F 150, from you guys. More

by Frankteti
Recommend Dealer
Yes
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Dec 10, 2025 -

Mall of Georgia Ford responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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