Mall of Georgia Ford

Service was performed on truck and they suggested a couple of things that needed to be done. One was cabin filter and it had been replaced. They offered two more items but did not explain what was invo couple of things that needed to be done. One was cabin filter and it had been replaced. They offered two more items but did not explain what was involved so I declined. I like to know what I will get if I choose the service More

The salesman and staff were very helpful and friendly. Wonderful buying experience. Will for sure return in the future! Wonderful buying experience. Will for sure return in the future! More

Picked out vehicle in 25 minutes took about 1. 5 hours to close the transaction 5 hours to close the transaction More

I can't say that I've had a bad experience with everyone in the service department, but as far as my overall experience, it's been a nightmare. To sum it up, I've taken my 2019 f150 up there eight times. Si in the service department, but as far as my overall experience, it's been a nightmare. To sum it up, I've taken my 2019 f150 up there eight times. Six times under warranty. From the very first time I've had it there I've voice my concerns with the rear end. I am not a mechanic, so I could not properly diagnose the issue, but knew where it was coming from and had some leaking. The first visit, they said it was a bad seal. Being that it only had 14k miles I found that hard to believe, but the replaced under warranty. Unfortunately, that did not resolve the issue. Still leaked, still clunked, and still felt like it was always in 4 wheel drive. After a few more visits with no services preformed and having been told everything seemed normal, I gave up. At this point, they've had my truck at least four times, over a week each time, and only preformed one service. I could not afford to keep giving up my only means of transportation anymore. Fast forward to today, 75k miles later. I'm about to pay another shop $3600 for a new rear end because now my rear end is trashed, per Ford, and my warranty is expired. I wish I could say something good, but I'd be lying More

Easily the most transparent and forthright dealership I’ve ever experienced. Real numbers. Unbeatable prices. Responsive. No games. Service oriented, helpful and friendly as well. I’ve ever experienced. Real numbers. Unbeatable prices. Responsive. No games. Service oriented, helpful and friendly as well. More

Consistently good work, fair prices, and friendly team members. Rarely have I encountered an issue in the last 7 years. When I did, the team jumped through hoops to make it right. members. Rarely have I encountered an issue in the last 7 years. When I did, the team jumped through hoops to make it right. More

They've been fabulous each time I've gone. Much better than Gwinnett place Nissan. I've felt taken care of and heard each time I've used their service! Much better than Gwinnett place Nissan. I've felt taken care of and heard each time I've used their service! More

Horrible communication . Didn’t check / fix wind noise . Delivered car to my home two days early and locked the keys in the car. Still waiting for a service manager to call m Didn’t check / fix wind noise . Delivered car to my home two days early and locked the keys in the car. Still waiting for a service manager to call me . Will never be back More

Excellent service, very attentive and good weather. I always use that place, I love it. I always use that place, I love it. More