Mall of Georgia Chrysler Dodge Jeep

Oscar Ferrari was extremely helpful when looking for a new vehicle. He was very attentive about my wants and needs in a vehicle. Also I feel that he was very honest. new vehicle. He was very attentive about my wants and needs in a vehicle. Also I feel that he was very honest. More

Beware of this General manager at Mall of Georgia Chrysler Dodge Jeep. Located at 4345 Buford Drive. Buford GA 30518. We must spread the word and protect our woman when no one else will. It is sad t Chrysler Dodge Jeep. Located at 4345 Buford Drive. Buford GA 30518. We must spread the word and protect our woman when no one else will. It is sad that we were treated in such a horrible way and no justice can be served because he did not physically hit me. I felt threatened and no longer feel safe to even get my cars service there. It was such a hostile environment. There was no one to stop these men from treating us that way. They just stood by and watched or kept their heads down. It appears to be normal with Jason Frye, Sr. sales manager and Brian Wolfswinkel, General Manager and part owner (his words) based on the reactions while this occurred. I have the entire visit on video. No woman should be yelled at nor have a 6 ft 2 man approach her digging his finger in her face. For no reason. I have seen other reviews where they have done some unforgivable and disgusting things to other buyers from making them cry because of their aggressiveness to spitting on them. More

I Had a great buying experience once again with Jeff Patrick. The overall process was very quick and easy. I highly recommend this dealership!! thanks!! Patrick. The overall process was very quick and easy. I highly recommend this dealership!! thanks!! More

Manager spit on me! This dealership has the absolute rudest management I've ever saw in the automobile business. I was attempting to talk to one manager, who said he was This dealership has the absolute rudest management I've ever saw in the automobile business. I was attempting to talk to one manager, who said he was from Arizona, and he didn't like a price I had mentioned, so he spit on me and just walked off. I will never and I mean never go back into this dealership. I still cannot believe this persons behavior. More

Excellent ABSOLUTELY the best experience car buying experience thanks to Tyler Lott!! Tyler was patient, friendly and very helpful in understanding by financi ABSOLUTELY the best experience car buying experience thanks to Tyler Lott!! Tyler was patient, friendly and very helpful in understanding by financial and credit situation to help me get a truck. I had some credit issues and the hopes of getting a truck was deflated after several attempts before coming to the Mall of Georgia CDRJ, but they made it happen! Thanks to Tyler (sales guy) and Derrick (finance guy) Tyler again thanks for EVERYTHING!! You truly are the best sales guy EVER!! More

Excellent Dealership We have just purchased our 3rd vehicle from this dealership and could not be happier! Our salesman is always Jeff Matthews and he never steers us wron We have just purchased our 3rd vehicle from this dealership and could not be happier! Our salesman is always Jeff Matthews and he never steers us wrong. He is always attentive to our needs, honest, and goes above and beyond for us, as does everyone else at the dealership. We are very pleased with the level of service this dealership offers across the board ~ from purchase of the vehicles right down to service. We have never had an issue and do believe that if we did, it would be addressed appropriately. We will be back when we are ready for our next purchase 😀 More

Express car purchase Did my research and came prepared, dealer gave me a strong offer right off the bat. The finance office was very quick since I knew ahead of time what Did my research and came prepared, dealer gave me a strong offer right off the bat. The finance office was very quick since I knew ahead of time what I wanted to add to my lease. I recommend this dealer as long as you know what the market price is for the vehicle More

Deceived and lied to by salesman Caveat emptor (BUYER BEWARE!). This past Memorial Day weekend I attempted to purchase a new vehicle. I negotiated a price and was sent an email with Caveat emptor (BUYER BEWARE!). This past Memorial Day weekend I attempted to purchase a new vehicle. I negotiated a price and was sent an email with the details including price, dealer's fee, taxes, etc. which I agreed to. I asked salesman if I could give deposit to guarantee deal- he told me not to worry about it and he would call me back on Memorial Day. Well, of course, I didn't get a call and he didn't respond to my calls or texts. Becoming very suspicious, I finally got the dealership to connect me to his phone that evening. I wanted instructions on how to proceed and ensure that the deal was going to take place. He reassured me and said he would be speaking to his manager at 9 am the next day, then contact me.. Of course he didn't call me the next day so I asked for a manager -who was never available. I did finally get a call back from the general manager who informed me the vehicle was sold 3 days prior! All he could offer was his apologies. That explained why salesman was not returning my calls. The salesman strung me along and outright lied to me, knowing the vehicle was already sold! He subsequently had the audacity to blame me for losing the deal because I was unable to get an updated appraisal on my trade in last week (mine was just over 2 months old). This had nothing to do with the issue as he eventually agreed in writing to offer me the value of my 2 month old appraisal. Furthermore, I then decided not to trade the car and just buy the new one, taking the trade in out of the picture altogether. He also blamed "upper management" on selling the vehicle (he took no responsibility). He then told me that the price on the vehicle was a mistake, despite the fact that we negotiated in writing. Bottom line is he had no qualms about making an extra buck at the expense of the customer. It's this deception and flat out lying that gives certain car salesman a sleazy and untrustworthy reputation. I would never attempt to do business with this dealership again. They should get zero stars, but it's not an option! More

very smooth transaction, start to finish. Mike and Ryan were both great. knowledgeable, pleasant, and through. The paperwork was fast and efficient as well. We drove 60 miles from Zebulon, Mike and Ryan were both great. knowledgeable, pleasant, and through. The paperwork was fast and efficient as well. We drove 60 miles from Zebulon, GA and it was worth it. Will definitely recommend to friends and family. More

Satisfied Customer When you go better ask for Jeffery Patrick, he will make the buying process nice and easy!!! And he explains everything and answers any questions yo When you go better ask for Jeffery Patrick, he will make the buying process nice and easy!!! And he explains everything and answers any questions you might have!! More