Mall of Georgia Chrysler Dodge Jeep

We would have to say the only thing is the process all together should not take over 5 hours. The process of test driving the vehicle and getting a deal only took about 2 to 2 1/2 hours it was waiting ar together should not take over 5 hours. The process of test driving the vehicle and getting a deal only took about 2 to 2 1/2 hours it was waiting around for financing and getting the car ready. But over all it was very good. Rocky was great, very knowledgeable about our new Durango and was very friendly. This is our second vehicle we have purchased at the Mall of Georgia Chrysler Dodge Jeep. Very professional. More

After visiting CarMax and realizing they did not really care to sell me a car I went to Mall of Georgia Jeep to see if the experience would be any better. It was. From the moment I stepped on their lot I care to sell me a car I went to Mall of Georgia Jeep to see if the experience would be any better. It was. From the moment I stepped on their lot I felt important and respected. Rocky Ball approached me to see if he could help me. He was very pleasant actually very "real" unlike most car salesmen I have dealt with over the years. He showed me several vehicles that met my list of requirements and we took a test drive. All the while he exhibited a great deal of knowledge about the Grand Cherokee I was test driving. I had done a decent amount of research, but he pointed out things about the vehicle I had not known. When we started to work on the numbers, the negotiations were pretty quick and with acceptable results. It was clear to me that they really did want to make the sale. Once I agreed with their offer, Rocky started the paperwork and it was no long before I was sitting with Chad going over the warranty and finance options. Chad explained everything in great detail and suggested things in terms of which way to go for both warranty and financing and really seemed to want to give me the best of both. Everyone I came in contact with from the dealership was very pleasant and friendly. It was more like visiting friends than going to buy a car. If your looking for a new car, give these guys a shot, they truly do want to earn your business and everything they do will prove that to you. More

After owning 3 Grand Cherokees, when it came time to purchase a new vehicle we were naturally drawn back to the new 2011 model. The only problem was we could not locate exactly what we wanted in the ar purchase a new vehicle we were naturally drawn back to the new 2011 model. The only problem was we could not locate exactly what we wanted in the area we live. I stumbled upon this dealership while surfing the web and found exactly what we were looking for at an affordable price. I have to admit we were very skeptical with this internet pricing, but after dealing with our salesman Jeremy, we felt very confident the 5 hour road trip to select our vehicle was a no brainer. The deal we made on the phone was the same deal when we got there. In fact the financial manager Chad, was able to save us even more on the deal. Jeremy, our salesman was very professional, accommodating and knowledgeable with every aspect of our deal. Everything went very smooth with no pressure. We would highly recommend (and have) this dealership to anyone interested in a Chrysler, Dodge or Jeep. Terry and Nancy Nashville, TN More

Friendly sales associates the minute we arrived at the dealership. A couple of issues with business office but overall good experience. Our Sales Associate was great with our children and helped us to get dealership. A couple of issues with business office but overall good experience. Our Sales Associate was great with our children and helped us to get a good deal on the vehicle. More

Both guys were great and helped me get into a new car that was at the right price for my budget. I would def buy from this dealer again. that was at the right price for my budget. I would def buy from this dealer again. More

Rusty was great to work with. He made every effort to get us the price we were comfortable with. Throughout the whole experience he did all the work of getting us information as we asked for it. He didn't ha us the price we were comfortable with. Throughout the whole experience he did all the work of getting us information as we asked for it. He didn't have us follow him around as he worked everything out. We sat in comfort at his desk. He offered us a drink as well as snacks as he complete our purchase. We came back the day after purchase to drop off keys to me trade in and Rusty came back out to go over all the feature of the vehicle a second time just to make sure we caught it all the first day. He also spend quite a bit of time removing a 'film of glue' left behind on removal of a sticker. He made us aware of an upcoming demonstration class for new owners and made sure that we know to call him personally with any questions. On the financial side; Chad made that process a little less stressful by being clear on terms and options that were available to us. He was mindful of the budget we set aside for this vehicle and didn't try to pressure us into any additional options. Even though we did decide to go with the extended warranty due to his explanation of this program. Overall that was a very 'pleasant' experiance with no aggressive sales technique used........... I hate when people do that! So, it is very nice to have a good feeling as you leave verses a frustrated feeling. More

Rusty did and outstanding job selling this car. I was looking at three different cars. I liked his attitude and he answered every question I had. I stopped at this location three different times. All thr looking at three different cars. I liked his attitude and he answered every question I had. I stopped at this location three different times. All three times he made me the most important person there. On one ocassion he offered to stay open later to help me decide. I will buy another car here and WILL recomend to anyone I know looking for a car. Scott Wensyel More

I would highly recommend this dealership. I recently purchsed a new Jeep Wrangler Sahara from them and they made the entire process smooth and enjoyable. Their staff is very knowledgeable and friendly ( purchsed a new Jeep Wrangler Sahara from them and they made the entire process smooth and enjoyable. Their staff is very knowledgeable and friendly (Thank you, Mr. Rocky Ball!!) If you are in the market for a vehicle, you owe it to yourself to stop by and give these guys a chance to earn your business. Just look for the HUGE American flag out front - you can't miss it! More

I would recommend this place to anyone looking for a new car! They went above and beyond to make us happy!! Salesman Rusty made sure we were happy with the purchase and had everything that we needed. When car! They went above and beyond to make us happy!! Salesman Rusty made sure we were happy with the purchase and had everything that we needed. When we had questions about appointments etc he was there to answer them! Best customer service by far at any car dealership I have ever been to. He wasn't pushy and listened to what we were looking for! More

After visiting several other car dealerships, my husband and I visited the Mall of Georgia Chrysler Dodge Jeep. We were greeted by Stan Burroughs on the Lot. We told him what kind of truck we were looking f and I visited the Mall of Georgia Chrysler Dodge Jeep. We were greeted by Stan Burroughs on the Lot. We told him what kind of truck we were looking for and he showed us several. After deciding on one and taking it for a test drive, Stan spent time after hours answering our questions and working with us. Everyone we encountered at the dealership was friendly and willing to help us. We feel like we got the best deal for our money at this dealership. I would highly recommend anyone looking for a new or used car to visit the Mall of Georgia Chrysler Dodge Jeep and ask for Stan. More