Mall of Georgia Chrysler Dodge Jeep

If you are looking for a a place to purchase a JEEP... this would be it. When my daughter and I arrived to walk the lot we had a salesman to approach us. Robert Baptiste, he told us if we needed anythin this would be it. When my daughter and I arrived to walk the lot we had a salesman to approach us. Robert Baptiste, he told us if we needed anything he would answer our questions, but he was not going to follow us around. We told him our name...never gave him any information about us other than we were shopping for a JEEP. We went back a couple of times still looking in the same month. Robert was always there to answer our questions. Never did he call us... I brought my husband in to meet Robert and discuss purchasing a jeep. Later that week I called Robert and asked about a certain car and what they would be willing to sale it for..there was no games..I gave him my finally offer and the next day I went in and did the paper work and drove home with a NEW JEEP LIBERTY. What a nice surprise for my daughters "SWEET SIXTEEN" birthday. THANK YOU ROBERT...for helping us through out the month of JULY...YOU are the BEST!!!! Katherine More

It was a pleasure working with Tom Sliger. As the Internet Sales Manager, he was prompt in answering any and all questions I had about the vehicle. He was thorough in following up with me throughout Internet Sales Manager, he was prompt in answering any and all questions I had about the vehicle. He was thorough in following up with me throughout the process and made purchasing my vehicle very easy and pain free. I have always dreaded shopping for a car, but will not hesitate to shop with the Mall of Georgia dealers in the future. More

Matthew Sampson was very knowledgeable about the Jeep product I purchased. He explained all the features which was the main reason I ultimately made the purchase at your dealership. He is was the tippi product I purchased. He explained all the features which was the main reason I ultimately made the purchase at your dealership. He is was the tipping point in this transaction, because I have been looking at other dealerships. He located the perfect Jeep for me, just what I wanted. Magdalina was also very knowledgeable and helpful. I purchased a warranty based on her recommendation. I am very happy with both persons and will direct friends to your dealership because of these two people. I will be back for any future Jeep purchases. More

We would have to say the only thing is the process all together should not take over 5 hours. The process of test driving the vehicle and getting a deal only took about 2 to 2 1/2 hours it was waiting ar together should not take over 5 hours. The process of test driving the vehicle and getting a deal only took about 2 to 2 1/2 hours it was waiting around for financing and getting the car ready. But over all it was very good. Rocky was great, very knowledgeable about our new Durango and was very friendly. This is our second vehicle we have purchased at the Mall of Georgia Chrysler Dodge Jeep. Very professional. More

After visiting CarMax and realizing they did not really care to sell me a car I went to Mall of Georgia Jeep to see if the experience would be any better. It was. From the moment I stepped on their lot I care to sell me a car I went to Mall of Georgia Jeep to see if the experience would be any better. It was. From the moment I stepped on their lot I felt important and respected. Rocky Ball approached me to see if he could help me. He was very pleasant actually very "real" unlike most car salesmen I have dealt with over the years. He showed me several vehicles that met my list of requirements and we took a test drive. All the while he exhibited a great deal of knowledge about the Grand Cherokee I was test driving. I had done a decent amount of research, but he pointed out things about the vehicle I had not known. When we started to work on the numbers, the negotiations were pretty quick and with acceptable results. It was clear to me that they really did want to make the sale. Once I agreed with their offer, Rocky started the paperwork and it was no long before I was sitting with Chad going over the warranty and finance options. Chad explained everything in great detail and suggested things in terms of which way to go for both warranty and financing and really seemed to want to give me the best of both. Everyone I came in contact with from the dealership was very pleasant and friendly. It was more like visiting friends than going to buy a car. If your looking for a new car, give these guys a shot, they truly do want to earn your business and everything they do will prove that to you. More

After owning 3 Grand Cherokees, when it came time to purchase a new vehicle we were naturally drawn back to the new 2011 model. The only problem was we could not locate exactly what we wanted in the ar purchase a new vehicle we were naturally drawn back to the new 2011 model. The only problem was we could not locate exactly what we wanted in the area we live. I stumbled upon this dealership while surfing the web and found exactly what we were looking for at an affordable price. I have to admit we were very skeptical with this internet pricing, but after dealing with our salesman Jeremy, we felt very confident the 5 hour road trip to select our vehicle was a no brainer. The deal we made on the phone was the same deal when we got there. In fact the financial manager Chad, was able to save us even more on the deal. Jeremy, our salesman was very professional, accommodating and knowledgeable with every aspect of our deal. Everything went very smooth with no pressure. We would highly recommend (and have) this dealership to anyone interested in a Chrysler, Dodge or Jeep. Terry and Nancy Nashville, TN More

Both guys were great and helped me get into a new car that was at the right price for my budget. I would def buy from this dealer again. that was at the right price for my budget. I would def buy from this dealer again. More

Friendly sales associates the minute we arrived at the dealership. A couple of issues with business office but overall good experience. Our Sales Associate was great with our children and helped us to get dealership. A couple of issues with business office but overall good experience. Our Sales Associate was great with our children and helped us to get a good deal on the vehicle. More

Rusty was great to work with. He made every effort to get us the price we were comfortable with. Throughout the whole experience he did all the work of getting us information as we asked for it. He didn't ha us the price we were comfortable with. Throughout the whole experience he did all the work of getting us information as we asked for it. He didn't have us follow him around as he worked everything out. We sat in comfort at his desk. He offered us a drink as well as snacks as he complete our purchase. We came back the day after purchase to drop off keys to me trade in and Rusty came back out to go over all the feature of the vehicle a second time just to make sure we caught it all the first day. He also spend quite a bit of time removing a 'film of glue' left behind on removal of a sticker. He made us aware of an upcoming demonstration class for new owners and made sure that we know to call him personally with any questions. On the financial side; Chad made that process a little less stressful by being clear on terms and options that were available to us. He was mindful of the budget we set aside for this vehicle and didn't try to pressure us into any additional options. Even though we did decide to go with the extended warranty due to his explanation of this program. Overall that was a very 'pleasant' experiance with no aggressive sales technique used........... I hate when people do that! So, it is very nice to have a good feeling as you leave verses a frustrated feeling. More

Rusty did and outstanding job selling this car. I was looking at three different cars. I liked his attitude and he answered every question I had. I stopped at this location three different times. All thr looking at three different cars. I liked his attitude and he answered every question I had. I stopped at this location three different times. All three times he made me the most important person there. On one ocassion he offered to stay open later to help me decide. I will buy another car here and WILL recomend to anyone I know looking for a car. Scott Wensyel More